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Technical information

Technical information linked from Installation Guide, Basic information, Operating Instructions etc.  

Related support pages:
Troubleshooting - Troubleshooting guide for solving problems with i-PRO products.
Product tips - Helpful tips and supplementary notes on i-PRO products' specification and usage.

Control number Title Description Compatible products
C0102 Compatible CS mount lenses for box cameras Applicable models: WV-S1136, WV-S1131, WV-S1111, WV-S1132, WV-S1112, WV-SPN631, WV-SPN611, WV-SPN531(A), WV-SPN311(A), WV-SPN6FRL1 Camera
C0103 Compatibility list for extension software
Download: PDF version / Excel version
Adaptation table of extension software for cameras and encoders Camera
Encoder
C0104 Important Information:About Windows10 anniversary update The common problem and how to fix it when installing Windows10 Anniversary Update Camera
Encoder
​Recorder
C0104 Verification information with Internet Explorer 11 on Windows 10 (32bit/64bit) 

Internet Explorer 11 on Windows 10 (32bit/64bit)
Compatible products are listed

Camera
Encoder
​Recorder
Software
Other
C0104 Verification information with Internet Explorer 11(32bit) on Windows 8.1(32bit/64bit)

Internet Explorer 11 on Windows 8.1(32bit/64bit)
Compatible products are listed

Camera
Encoder
​Recorder
Software
Other
C0104 Verification information with Internet Explorer 10 (32bit) on Windows 8 and 7(32bit/64bit) 

Internet Explorer 10 on Windows 8 and 7(32bit/64bit)
Compatible products are listed

Camera
Encoder
​Recorder
Software
Other
C0105 SD Memory Card Formatting Software Download page for ”SD formatter" Other
C0106 Information about Rated Power Consumption and Power Consumption (at video streaming only) The list of maximum power consumption values of camera products under the defined conditions such as resolutions, disabling heaters and IR LEDs, etc. Camera
C0107 Support Information for SD memory card  List of Verified External Storage Media for Network Cameras/Network Video Encoder Camera
Encoder
C0108 Mobile terminals information Verification information of mobile terminals for accessing camera and encoder products Camera
Encoder
C0109 How to prevent IR reflection in black & white mode  Sample cases where the ghost effect, reflected glare or other phenomena occur due to IR reflection, and the countermeasure for each case. Camera
C0111 Status Information Description Page Explanations in details for the Status of the cameras from the web browser Camera
C0112 Verification information with Optional Bracket for i-PRO cameras Information about fittings and the required dimensions when installing dome camera types Camera
C0114 Wireless camera connection using Wi-Fi USB adapter How to wirelessly access i-PRO cameras using a Wi-Fi USB adapter for angle of view adjustment at installation.
Applicable models:
WV-X8570N, WV-S8530N, WV-X8571N, WV-S8531N, WV-S8543, WV-S8543G, WV-S8544, WV-S8544G, WV-S8543L, WV-S8543LG, WV-S8544L, WV-S8544LG, WV-S8563L, WV-S8563LG, WV-S8564L, WV-S8564LG, WV-S8573L, WV-S8573LG, WV-S8574L, WV-S8574LG, WV-X5550LT, WV-X5550LTPJ
Camera
C0115 About inclination (YAW) angle adjustment method (WV-X8570N/S8530N) Camera
C0116 Cameras and PoE injectors compatibility   Recommended PoE++ Injectors and Tested 60W PoE injectors for i-PRO PTZ camera Camera
C0117 Replacement cycle (guideline) SD memory card for business use in the case of continuous JPEG writing Guideline for replacement cycle of  SD memory cards in continuous JPEG writing with camera products Camera
C0117 Replacement cycle (guideline) SD memory card for business use in the case of continuous H.264/H.265 writing Guideline for replacement cycle of  SD memory cards in continuous H.264/H.265 recording with camera products Camera
C0118 Precautions when using infrared lighting(IR-LED) Restrictions for IR compact dome type  Camera
C0119 Setting method of Portrait (Corridor) mode(9:16) How to set the corridor mode for compact dome type Camera
C0120 About the minimum pull-out strength Note for the minimum pull-out strength to be ensured for locally procured mounting screws or anchor bolts Camera
C0121 Countermeasure for Lightning Surge  This document provides the information of:

1. Mechanism of lightning surge
2. Camera grounding
3. Surge protector
4. Notes on wiring and grounding

Camera
Encoder
Recorder
Software
Other
C0122 Verification results with browsers other than Internet Explorer (IE) Verification information with Chrome, Firefox and Microsoft Edge for cameras Camera
C0123 IP Setting Software Download page for ”IP Setting Software" Camera
Encoder
Recorder
C0124 Different performances of zoom functions Difference of Optical Zoom, Extra Optical Zoom and Digital Zoom Camera
C0125 Notice on using PTZ Network Cameras with built-in slip ring "Position refresh" of PTZ cameras may improve the noisy image caused by the dirty slip rings Camera
C0126 360-degree Fisheye Camera Installation for Double Panorama Points to note when installing the below 360-degree Fisheye Network Camera as a replacement for a conventional 360-degree Fisheye model.
Applicable models: WV-X4173, WV-S4151, WV-S4551L(M), WV-X4172, WV-X4573L(M), WV-S4156, WV-S4556L(M), WV-S4176, and WV-S4576L(M)
Camera
C0127 How to get deep depth of field How to improve blur image on far objects by making depth of field deepen for i-PRO Network Camera (especially with indoor / outdoor box camera) Camera
C0128 Double image phenomenon on fixed dome cameras Countermeasure for double image phenomenon that occurs due to the curvature of dome cover Camera
C0129 “Easy Installation” function in multi-sensor cameras WV-X8571N and WV-S8531N Information about the "Easy Installation" function in the following multi-sensor cameras: WV-X8571N /WV-S8531N Camera
C0130 How to avoid image distortion due to the ponding water on the ClearSight dome cover Setting information to avoid image distortion Camera
C0131 Installation method for rotating the sunshade How to rotate the sunshade to capture the images in vertical layout.
Applicable models: WV-S1536LN , WV-S1536L , WV-S1536LTN
Camera
C0132 Verification of camera performance with Google Chrome, Firefox, and Microsoft Edge  Verification results with Chrome, Firefox and Microsoft Edge for i-PRO cameras which do not support Internet Explorer. Camera
C0133 i-PRO Configuration Tool (iCT) Download page for ”i-PRO Configuration Tool (iCT)" Camera
Encoder
Recorder
C0134 Restriction on use of i-PRO SD Memory Card Information about restriction on use of the following i-PRO SD Memory Card: WV-SDA032G / WV-SDA064G / WV-SDA128G / WV-SDA256G / WV-SDA512G / WV-SDBD32G / WV-SDB064G / WV-SDB128G / WV-SDB256G Camera
C0138 i-PRO mini installation using a locally procured bracket Information on the required specifications of a locally procured bracket for installing i-PRO mini camera Camera
C0301 Software of Network Camera Recorder with Viewer Software Lite Download page of the Network Camera Recorder with Viewer Software Lite (Free software) Software
C0302 Monitor images from multiple cameras The models and their software versions of PTZ network cameras for displaying multi-screen images Camera
C0303 Note on playing back H.265 video on SD memory card  The H.265 video on SD memory card may not be played back on Windows 10 after "Windows 10 Fall Creators Update(Version 1709 / RS3).
This article describes how to confirm if this issue is on your Windows or not.
Camera
C0304 Exclusive software when the video files (MP4 format only) on the SD memory card is altered Download page for ”MP4 Integrity Verifier" Other
C0305 Preinstall Self-signed Root Certification Procedures for accessing cameras without Security Warning by browser through the self-signed root certificate Camera
C0306 Estimated storable number of JPEG images onto SD Memory Card The list of estimated storable number of JPEG images on to SD memory cards by image size and image quality Camera
C0307 Recording Hours on SD memory Card in H.264/H.265 The list of estimated recording hours of the SD memory for the camera products Camera
C0309 Stream transmission of PTZ cameras The procedure to improve the symptom of PTZ cameras that the image refresh on the web browser is slow or the image is intermittently displayed Camera
C0310 Camera Data Decrypt Tool Download page for ”CameraDataDecryptTool" Camera
Recorder
Software
Other
C0313 Use of hardware acceleration on PC Tips for the way to display at beyond 5MP cameras Camera
C0314 Information on switching images between color and black/white How to  change the image from "color" to "b/w" image by specifying the time using the schedule function in this document Camera
C0315 Further information regarding focus adjustment of the cameras with Day & Night function How to avoid the out-of-focus which occurs when switching the mode (between color and black & white) of the cameras with “auto back focus (ABF)” or “auto focus (lens AF)” in addition to the “Day & Night” function Camera
C0317 Troubleshooting for i-PRO with AI engine This document provides below contents:
- Troubleshooting flowchart
- "Control log" information
- How to use “Resource monitor extension” tool
*Click here to download "Resource monitor extension".
Camera
C0318 Information on the client that can communicate using SRTP Information on the client that can communicate with i-PRO Network Camera using Secure Real-time Transport Protocol (SRTP) Camera
C0319 AI Occupancy Detection Application (WV-XAE207W) External Interface Specification This document provides the specifications for the external I/F of AI Occupancy Detection application (WV-XAE207W) Camera
C0320 Appropriate object size for each AI analytics in Grid display Information on the recommended object size for each AI analytics Camera
C0321 AI-VMD/AI People Counting for 360-degree fisheye External Interface Specification  This document describes the interface specification for AI-VMD/AI People Counting for 360-degree fisheye Camera
C0323 AI-VMD External Interface Specification This document describes the interface specification for AI-VMD Camera
C0324 New functions and addendum (New GUI) Description of the camera settings in the new GUI Camera
C0501 Accessory selector to find suitable accessories for cameras Link to accessory selector page Camera

C0502

C0507

Mounting dimensions of pole mount and corner mount brackets  The mounting dimensions of the following brackets.
Pole mount brackets: WV-Q182, WV-Q188, WV-QPL500-W, and WV-QPL500-B
Corner mount brackets: WV-Q183, WV-Q189, and WV-QCN500-W
Camera
C0503 WV-Q193 Supported Cameras Information of compatible cameras with WV-Q193
WV-Q193 supports the cameras as follow;
WV-S4550LM, WV-X4571LM, WV-SFV533LH, WV-SFV313LH, WV-SFV53DLH, WV-SFV31DLH and WV-S2532LH
Camera
C0504 Compatible SFP (Small Form Factor Pluggable) modules Compatible SFP and important notes for WV-X65F1(-W)/WV-S25F1 Camera
C0505 Mountable cameras for outdoor use can be mounted Model list of cameras supported by WV-X65F1/WV-S25F1 Camera
C0506 How the internal wiring Video clip to show the procedure to lay the cables in WV-X65F1/WV-S25F1 Camera
C0508 Installation method for WV-QCL100-W / WV-QCL101-W (Ceiling Mount Bracket) Camera installation method and points to note when using: 
- 2 pcs of WV-QCL100-W(QCL101-W) for installation
- 1 pc of WV-QCL100-W(WV-QCL101-W) and 1 pc of locally procured bracket for installation
Camera
C0511 How to prevent IR reflection from a sunshade  Countermeasure for the IR reflection when a sunshade WV-QSR100-W, WV-QSR100-B, WV-QSR505-W, or WV-QSR505-B is installed on a dome camera. Camera
C0512 How to avoid a shadow due to an inner cover (Indoor PTZ camera) Countermeasure for a partially black image that may occur after attaching WV-QAT100 (Inner cover) to an indoor PTZ camera. Camera
C0701 Attention to users of network cameras upgraded to the firmware after June 2018 release Changed the password policy and user authentication method of the devices after 2018 Camera
Encoder
Recorder
Software
Other