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  6. Verification information with Internet Explorer 10(32bit) on Windows 8 and 7(32bit/64bit)

Verification information with Internet Explorer 10(32bit)on Windows 8 and 7(32bit/64bit)

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i-PRO SmartHD / i-PRO Series (Model No.WV- / WJ-)

Updated July 2014

NOTE :

This document shows the verification information with Internet Explorer 10 on Windows 8(32/64bit) and Internet Explorer10 on Windows7(32bit/64bit)
We have no future plan to test other models which are not listed on this document (Discontinued models / End of sales models).

* This result is based on our factory test (Jan.'13), so depend on your PC, OS update, etc, phenomenon may different.
* We recommend Windows Update to keep the latest version. In case of not latest OS version, we received the failure report like happened the flash view area.
* The expected support date is plan at December 2013. Thank you for your understanding if changed the support date.

Applicable OS Edition

Windows 8 :
All editions except RT edition. (Some models are supported only on limited edition)
Windows 7 :
All editions except Starter edition. (Some models are supported only on limited edition)

User Interface

Windows 8 : Cannot work on "Modern UI design" please use applicable models on "Classic UI design".

Pre configuration

- Set "Compatibility View Setting". If you do not set as Compatibility View Setting, layout of screen image may be broken.

Procedure :
Start Internet Explorer 10→[Tools], click [Compatibility View settings],check [Display all websites in Compatibility View]

NOTE :

1. Windows 8 RT edition is not included in this information.

2. If plug in software cannot be installed, disable [SmartScreen Filter].

Procedure :
Start Internet Explorer 10→[Tools], click "SmartScreen Filter", select "Turn off SmartScreen Filter..."

 

3. If plug in software cannot be installed or images are not appeared, disable "ActiveX Filtering"

Procedure :
Start Internet Explorer 10→[Tools], take  off "ActiveX Filtering"

 

 

4. The following functions might not work sometimes.
If you faced them, please enter the IP address to trusted sites in IE.

* Audio
* Snap shot button ( Can not find the saved jpeg file on explorer)
* Download the jpeg images from SD memory card

Procedure :
Please use the "trusted sites"
1. Tools → Internet options → Security tab → Click the sites button
2. Enter the IP address to trusted sites and push the "add" button
3. Off the check mark at "Require server verification (https:) for all sites in this zone "

5. When uploading firmware, file name cannot be typed.
Click [Browse button → choose file on [Choose File to Upload]

Procedure :
* This restriction came from specification change since Internet Explorer 8.

 

Supplimentary note

*2. Support edition is Pro (Professional)

*3. A part of camera control function does not activate.

*4. Full screen mode does not activate normally

*5. In case of negative version up operation activity, change the borwser settings as follows.
+ Internet option -> security tab -> custom level in Security level for this zone Enable the "Include local directory path when uploading files to a server

*6. HD300 series (Except HD316 and HD316A)

*7. Frame play and reverse flame play are not available

*8. If the camera live image will be refreshed, live image might not be displayed.

*9. It is out of warranty that you use the two graphical board together.
In case of 4 monitor output in a graphical board, you should design the followings only.
+ Operational monitor, Map monitor, live monitor 1 and live monitor 2
+ Operational monitor, live monitor 1, live monitor 2 and live monitor 3

*10. Operate that you stop the audio such as pause funtion and reverse playback funtion and then audio can not be played.
If happened, please restart the broswer.

*11. Multi-screen mode does not work


 

Symbol Meaning
OK Work (operable)
--- No support plan
FL Work
(function limit)

 

i-PRO SmartHD / i-PRO Series (Model No.WV- / WJ-)

Model Firmware Version Windows 8 Windows 7 Expected support date
32bit 64bit 32bit 64bit
Network Camera
WV-NP24* series 1.84 FL*2*4 FL*2*4 FL*2*4 FL*2*4  
WV-NP100* series 1.25 OK*2*6 OK*2*6 OK*2*6 OK*2*6  
WV-NF284 series 1.64 FL*2*4 FL*2*4 FL*2*4 FL*2*4  
WV-NS202A 2.74 FL*2*3*4 FL*2*3*4 FL*2*3*4 FL*2*3*4  
WV-NW484S 1.64 FL*2*4 FL*2*4 FL*2*4 FL*2*4  
WV-NS950(954) 1.64 FL*2*3*4 FL*2*3*4 FL*2*3*4 FL*2*3*4  
WV-NW960(964) 1.64 FL*2*3*4 FL*2*3*4 FL*2*3*4 FL*2*3*4  
WV-NP304 Series 1.64 FL*2*4 FL*2*4 FL*2*4 FL*2*4  
WV-NF302 1.64 FL*2*4 FL*2*4 FL*2*4 FL*2*4  
WV-NP502 1.81 OK OK OK OK  
WV-NW502S 1.81 OK OK OK OK  
WV-SP302 1.81 OK OK OK OK  
WV-SP305 1.81 OK OK OK OK  
WV-SP306 1.81 OK OK OK OK  
WV-SF332 1.81 OK OK OK OK  
WV-SF335 1.81 OK OK OK OK  
WV-SF336 1.81 OK OK OK OK  
WV-SF342 1.81 OK OK OK OK  
WV-SF346 1.81 OK OK OK OK  
WV-SF132 1.81 OK OK OK OK  
WV-SF135 1.81 OK OK OK OK  
WV-SP102 1.81 OK OK OK OK  
WV-SP105 1.81 OK OK OK OK  
WV-SC384 1.81 OK OK OK OK  
WV-SC385 1.81 OK OK OK OK  
WV-SC386 1.81 OK OK OK OK  
WV-SW352 1.81 OK OK OK OK  
WV-SW355 1.81 OK OK OK OK  
WV-SW395 1.81 OK OK OK OK  
WV-SW396 1.81 OK OK OK OK  
WV-SW314(NTSC only) 1.81 OK OK OK OK  
WV-SW316 2.00 OK OK OK OK  
WV-SW316L 2.00 OK OK OK OK  
WV-SW172 1.81 OK OK OK OK  
WV-SW174W 1.81 OK OK OK OK  
WV-SW175 1.81 OK OK OK OK  
WV-SW152(M) 1.81 OK OK OK OK  
WV-SW155(M) 1.81 OK OK OK OK  
WV-ST162 1.81 OK OK OK OK  
WV-ST165 1.81 OK OK OK OK  
WV-SP508 1.40 OK OK OK OK  
WV-SP509 1.40 OK OK OK OK  
WV-SF538 1.40 OK OK OK OK  
WV-SF539 1.40 OK OK OK OK  
WV-SF548 1.40 OK OK OK OK  
WV-SF549 1.40 OK OK OK OK  
WV-SW558 1.40 OK OK OK OK  
WV-SW559 1.40 OK OK OK OK  
WV-SF438 1.40 OK OK OK OK  
WV-SF448 1.10 OK OK OK OK  
WV-SW458(M) 1.40 OK OK OK OK  
WV-SF138 1.02 OK OK OK OK  
WV-SW158 1.02 OK OK OK OK  
WV-SC588 1.02 OK OK OK OK  
WV-SW598 1.02 OK OK OK OK  
WV-SFN611L 1.40 OK OK OK OK  
WV-SFN631L 1.40 OK OK OK OK  
WV-SFR611L 1.40 OK OK OK OK  
WV-SFR631L 1.40 OK OK OK OK  
WV-SFV611L 1.40 OK OK OK OK  
WV-SFV631L 1.40 OK OK OK OK  
Encorder
WJ-NT304 1.32 FL*2*3*4 FL*2*3*4 FL*2*3*4 FL*2*3*4  
WJ-NT314 1.32 FL*2*3*4 FL*2*3*4 FL*2*3*4 FL*2*3*4  
WJ-GXE500 1.53 OK OK OK OK  
WJ-GXE100 1.81 OK OK OK OK  
Recorder
WJ-ND200 3.31 FL*2*7*8*10*11 FL*2*7*8*10*11 FL*2*7*8*10*11 FL*2*7*8*10*11  
WJ-ND300A 5.20 FL*2*7*8*11 FL*2*7*8*11 FL*2*7*8*11 FL*2*7*8*11  
WJ-ND400 3.40 OK OK OK OK  
WJ-HD300 Series 3.45 FL*2*7 FL*2*7 FL*2*7 FL*2*7  
WJ-HD616(716) Series 2.60 OK OK OK OK  
WJ-HL204(208) (PAL only) 1.01 OK OK OK OK  
WJ-HL216A 1.02 OK OK OK OK  
WJ-RT416 (PAL only) 1.66 --- --- --- ---  
WJ-NV200 2.10 OK OK OK OK  
WJ-NV300 1.03 OK OK OK OK  
Decorder
WJ-GXD400 2.21 OK*2 OK*2 OK*2 OK*2  
Coaxial - LAN converter
BY-HPE11KT 2.64 OK OK OK OK  
PC Application
WV-ASM100/100L 8.00 --- --- OK*2 OK*2  
WV-ASM10 2.01 --- --- OK*2 OK*2  
WV-ASC970/ASM970 8.00 OK*2 OK*2 OK*2 OK*2  
WV-ASM200 1.40 OK*2*9 OK*2*9 OK*2 OK*2  
WV-ASF900 1.00 - - - OK*2  
Tool
SX650 Administration Console 3.11 OK*2 OK*2 OK*2 OK*2  
Matrix Switcher Firmare version-up software 1.11 OK*2 OK*2 OK*2 OK*2  
i-PRO System Configuration Software 4.2.0.0 OK*2 OK*2 OK*2 OK*2