How to connect a Wi-Fi USB adapter - Camera group#1
Applicable models
WV-X8570N / WV-S8530N / WV-X8571N / WV-S8531N
Overview
- Preparation
- Notes on tablet and smartphone use
- Configuration procedure
- Tested Wi-Fi USB adapter
- Tested tablet terminals and smartphones
- Troubleshooting
1. Preparation
- Wi-Fi USB adapter - Locally procured (Click here for the list of tested models)
- Tablet terminal or smartphone - Locally procured (Click here for the list of tested models)
- Applicable i-PRO Network Camera
2. Notes on tablet and smartphone use
2-1. Web browser
- Recommended browser - Google Chrome. *Download available at [Apple store] or [Google play].
- Tip when installing multiple cameras - Bookmark the camera IP address http://192.168.12.10 on the browser before accessing the camera.
2-2. Wi-Fi connection
- Place the tablet or smartphone within 10 meters from the camera.
- A Wi-Fi connection can be affected by the weather and installation condition. Check the signal strength with Wi-Fi icon on your tablet or smartphone before accessing the camera.
3. Configuration procedure
For the details on camera installation procedure, refer to Installation Guide*.
*Download available at Documentation Database.
3-1. Install the camera and turn on the power. Then, attach a Wi-Fi USB adapter to the camera body.
3-2. Enable Wi-Fi connection on the tablet or smartphone, and enter the following SSID and Password to connect with the Wi-Fi USB adapter.
- SSID: "product number_serial number" (e.g. WV-X8570N_VAxxxxxx)
- Password: "cam _serial number" (e.g. cam_VAxxxxxx)
3-3. Open a Google Chrome browser on the tablet or smartphone, and access http://192.168.12.10 on the browser.
- Try http://10.0.0.10 when the above access fails.
3-4. Confirm that the initial setting screen is displayed on the browser as follows.
4. Tested Wi-Fi USB adapter
| Manufacture name | Model number | Remarks |
|---|---|---|
| TP-Link Technologies Co., Ltd. | TL-WN823N V2 | |
| TP-Link Technologies Co., Ltd. | Arche T3U | |
| Netgear | AC600 |
The guaranteed operating temperature range of Wi-Fi USB adapter:
The guaranteed temperature range of Wi-Fi USB adapter is 0˚C to 40˚C (32˚F to 104˚F). This range is narrower than that of applicable i-PRO cameras. If you use Wi-Fi USB adapter outside this guaranteed range, Wi-Fi connection may fail or the camera image may not be displayed wirelessly. In this case, use a LAN cable to access the camera as is the case in normal operation.
5. Tested tablets and smartphones
We verified the wireless connection between the following tablets / smartphones and applicable i-PRO cameras under our test environment. Note that performance may differ depending on your PC or OS environment. (As of June, 2018)
| Manufacture name | Product name | Model number | OS version |
|---|---|---|---|
| SAMSUNG | Galaxy S7 edge | SM-G935FD | Android 6.0.1 |
| SAMSUNG | Galaxy S8 | SC-02J | Android 7.0 |
| SAMSUNG | Galaxy J7 Prime | SM-G610Y | Android 6.0.1 |
| SAMSUNG | Galaxy Feel | SC-04J | Android 7.0 |
| SAMSUNG | Galaxy Note8 | SC-01K | Android 7.1.1 |
| HUAWEI | Mate 10 Pro | BLA-L29 | Android 8.0.0 |
| HUAWEI | P10 | VTR-L29 | Android 7.0 |
| HUAWEI | Mate 9 | MHA-L29 | Android 7.0 |
| HUAWEI | P9 | EVA-L09 | Android 6.0 |
| HUAWEI | P9 lite | VNS-L22 | Android 6.0 |
| Apple | iPhone 6 | MG472J/A | iOS 11.2.2(15C202) |
| Apple | iPhone 6 Plus | MGA92J/A | iOS 11.3(15E216) |
| Apple | iPhone 6s | MKQM2J/A | iOS 10.2.1(14D27) |
| Apple | iPhone 6s Plus | MKU52J/A | iOS 9.3.5(13G36) |
| Apple | iPhone SE | MLXN2J/A | iOS 11.2.2(15C202) |
| Apple | iPhone 7 | MNCE2J/A | iOS 10.3.1(14E304) |
| Apple | iPhone 7 Plus | MNRD2J/A | iOS 10.3.2(14F89) |
| Apple | iPhone 8 | MQ782J/A | iOS 11.0.3(15A432) |
| Apple | iPhone 8 Plus | MQ9K2J/A | iOS 11.3.1(15E302) |
| Apple | iPhone X | MQAX2J/A | iOS 11.2.6(15D100) |
| Apple | iPad (5th Generation) | MP1L2J/A | iOS 11.2.2(15C202) |
| Apple | iPad Air 2 (6th Generation) | MH1C2J/A | iOS 11.3.1(15E302) |
| Apple | iPad Pro | MLYUJ2/A | iOS 9.3.5(13G36) |
6. Troubleshooting
6-1. Unstable image display
Try the following countermeasures:
- Check the signal strength and move the tablet or smartphone closer to the camera
- Close and restart the browser
- Clear the cache on the browser
- Turn off and restart the Wi-Fi connection
6-2. Wi-Fi connection failure
Try the following countermeasures:
- Try another tablet or smartphone
- Remove the Wi-Fi USB adapter from the camera body and connect it again after a while
- Try another Wi-Fi USB adapter
If the above countermeasures do not work, your camera is not recognizing the Wi-Fi USB adapter.
-> Check the followings:
- Confirm if the Wi-Fi USB adapter is a tested model
- Update camera firmware to the latest version*
*Firmware download available at Documentation Database.