Schedule Maintenance : Monday May 13, from 9:00am(UTC) to 12:00am(UTC)
During this period, the service will not be available due to maintenance work.

Verification information with Internet Explorer 10(32bit)on Windows 8 and 7(32bit/64bit)

BB-BL Series (Model No.BB- / BL- / KX-)

Updated July 2014

NOTE :

This document shows the verification information with Internet Explorer 10 on Windows 8(32/64bit) and Internet Explorer10 on Windows7(32bit/64bit)
We have no future plan to test other models which are not listed on this document (Discontinued models / End of sales models).

* This result is based on our factory test (Jan.'13), so depend on your PC, OS update, etc, phenomenon may different.
* We recommend Windows Update to keep the latest version. In case of not latest OS version, we received the failure report like happened the flash view area.
* The expected support date is plan at August 2013. Thank you for your understanding if changed the support date.

Applicable OS Edition

Windows 8 :: All editions except RT edition. (Some models are supported only on limited edition)
Windows 7 :: All editions except Starter edition. (Some models are supported only on limited edition)

User Interface

Windows 8 : Cannot work on "Modern UI design" please use applicable models on "Classic UI design".

Pre configuration

- Set "Compatibility View Setting". If you do not set as Compatibility View Setting, layout of screen image may be broken.

Procedure :: Start Internet Explorer 10→[Tools], click [Compatibility View settings],check [Display all websites in Compatibility View]

NOTE :

1. Windows 8 RT edition is not included in this information.

2. If plug in software cannot be installed, disable [SmartScreen Filter].

Procedure :: Start Internet Explorer 10→[Tools], click "SmartScreen Filter", select "Turn off SmartScreen Filter..."

3. If plug in software cannot be installed or images are not appeared, disable "ActiveX Filtering"

Procedure :: Start Internet Explorer 10→[Tools], take off "ActiveX Filtering"

4. The following functions might not work sometimes.
If you faced them, please enter the IP address to trusted sites in IE.

* Audio
* Snap shot button ( Can not find the saved jpeg file on explorer)
* Download the jpeg images from SD memory card

Procedure :: Please use the "trusted sites"
1. Tools → Internet options → Security tab → Click the sites button
2. Enter the IP address to trusted sites and push the "add" button
3. Off the check mark at "Require server verification (https:) for all sites in this zone "

5. When uploading firmware, file name cannot be typed.
Click [Browse button → choose file on [Choose File to Upload]

Procedure :: * This restriction came from specification change since Internet Explorer 8.

Supplimentary note

*2. If you tried to control camera by OPERATION BAR on LIVE screen, upper button area becomes whited.

*3. If you try to playback MPEG-4 from Temporaly file, you'll have to input ID/Password, then playback starts.

*4. Verified only on Windows 8 & Windows 8 Pro edition.

Symbol	Meaning
OK	Work (operable)
---	No support plan
FL	Work (function limit)

BB / BL Series (Model No.BB- / BL- / KX-)

Model	Firmware Version	Windows 8		Windows 7		Expected support date
Model	Firmware Version	32bit	64bit	32bit	64bit	Expected support date
Network Camera
KX-HCM110A	1.30	OK ^*2	OK ^*2	OK ^*2	OK ^*2
KX-HCM280A	1.30	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BB-HCM311A	1.30	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BB-HCM311CE/E	1.34	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BB-HCM311CN	1.28	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BB-HCM331A	1.30	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BB-HCM331CE/E	1.34	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BB-HCM331CN	1.28	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BB-HCM371A	1.40	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BB-HCM381A	1.30	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BB-HCM381CE/E	1.34	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BB-HCM381CN	1.28	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BB-HCE481A	2.01	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BB-HCE481CE/E	1.34	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BB-HCM403A	1.33	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BB-HCM511A/CE/CN	3.60R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BB-HCM531A/CE	3.60R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BB-HCM515A/CE	3.51R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BB-HCM527A/CE	3.60R02	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BB-HCM547A/CE	3.60R02	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BB-HCM580A/CE	3.60R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BB-HCM581A/CE	3.60R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BB-HCM701A/CE	4.31R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BB-HCM705A/CE	4.31R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BB-HCM715A/CE	4.31R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BB-HCM735A/CE	4.31R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BB-SC384A	4.03	OK	OK	OK	OK
BB-SW172A	4.03	OK	OK	OK	OK
BB-SW174WA	4.03	OK	OK	OK	OK
BB-SW175A	4.03	OK	OK	OK	OK
BB-ST162A	4.03	OK	OK	OK	OK
BB-ST165A	4.03	OK	OK	OK	OK
BB-SP104W	4.11	OK	OK	OK	OK
Network Camera(Home use)
BL-C1A/CE/E	1.40	OK ^*2	OK ^*2
BL-C10A/CE/E	1.25	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BL-C20A	1.30	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BL-C20CE/E	1.34	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BL-C30A/CE/E/C	1.30	OK ^*2	OK ^*2	OK ^*2	OK ^*2
BL-C101A/CE/E	3.60R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BL-C111A/CE/E/CE-BX	3.60R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BL-C111CN	3.15R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BL-C121A/CE/E	3.60R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BL-C131A/CE/E	3.60R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BL-C140A/CE/E	3.60R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BL-C160A/CE/E	3.60R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BL-C210A/CE/E	4.31R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BL-C230A/CE/E	4.31R00	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}	OK ^{2 3}
BL-VT164W	1.81	OK	OK	OK	OK
BL-VT164	1.81	OK	OK	OK	OK
BL-VP104W	1.66	OK	OK	OK	OK
BL-VP104	1.66	OK	OK	OK	OK
BL-VP101	1.66	OK	OK	OK	OK
Network Camera Server
BB-HCS301A	1.40	OK^*2	OK^*2	OK^*2	OK^*2
Network Camera Control Unit
BB-HGW700A	1.12	OK	OK	OK	OK
PC Recording Software
BB-HNP11A/CE	2.03R10	OK ^*4	OK ^*4	OK	---
BB-HNP15A/CE	3.05R02	OK ^*4	OK ^*4	OK	---
BB-HNP17A/CE	4.03R00	OK ^*4	OK ^*4	OK	OK
Viewer software
NCV (Network camera viewer soft)	1.0	OK^*4	OK^*4	OK	OK
NCV2 (Network camera viewer soft)	2.01R01	OK^*4	OK^*4	OK	OK
Viewer Software Lite	4.02R00	OK^*4	OK^*4	OK	OK

Schedule Maintenance : Monday May 13, from 9:00am(UTC) to 12:00am(UTC) During this period, the service will not be available due to maintenance work.

Verification information with Internet Explorer 10(32bit)on Windows 8 and 7(32bit/64bit)

BB-BL Series (Model No.BB- / BL- / KX-)

NOTE :

Applicable OS Edition

User Interface

Pre configuration

NOTE :

Supplimentary note

BB / BL Series (Model No.BB- / BL- / KX-)

Schedule Maintenance : Monday May 13, from 9:00am(UTC) to 12:00am(UTC)
During this period, the service will not be available due to maintenance work.