Request for upgrading firmware in 2 steps
Upgrading to the firmware requires in 2 steps, as follows for it requires more memory than previous versions.
Applicable models:
WV-SW458, WV-SW458M, WV-SF438
For the cameras prior to Version 1.04,
upgrade the firmware to one of Ver1.04, Ver1.31 or Ver 1.42 first,
then upgrade to Ver 1.42 (or newer).
![](/products_and_solutions/sites/default/files/2021-09/01-2step_vup_ver142info2.gif)
In case the camera is led into Safe mode,
upload the firmware in accordance with the menu, which is different from the normal mode.
Safe mode screen on old firmware
![](/products_and_solutions/sites/default/files/2021-09/02-2step_vup_safemode_vupbefor_0.gif)
In case the Safe mode screen above is shown, upgrading in 2 steps is required.
Upgrade the firmware to V1.04 first, then upgrade to this version in this case.
Safe mode screen on V1.40 and newer
![](/products_and_solutions/sites/default/files/2021-09/03-2step_vup_safemode_vupafter_0.gif)