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Compatibility

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Product Tips

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Troubleshooting guide for solving problems with i-PRO products.

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Video Tutorial

Describing features, functions and operating instructions in videos.

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KMS

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FAQs

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Technical information (Web articles with control numbers linked from Instruction manuals)

 


Announcement

[New]
[Important]The i-PRO products and the log4j 2.X vulnerability
 
[Important] Windows 7 support ends on January 14, 2020
 

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Update

August 10, 2022
Uploaded Firmware Ver5.01 (WV-S1132/ S1131/ S1112/ S1111/ S1531LN/ S1531LNS/ S1511LN)
Uploaded Firmware Ver5.01 (WV-S2231L/ S2211L/ S2131L/ S2131/ S2130/ S2111L/ S2110/ S2531LN/ S2511LN)
Uploaded Firmware Ver5.01 (WV-S1531LTN/ S2531LTN)
Uploaded Firmware Ver5.01 (WV-S6131/ S6111)
Uploaded Firmware Ver5.01 (WV-S6530N(S)/ S6130/ S6110)
Uploaded Firmware Ver5.01 (WV-X6531N(S)/ X6511N)
Updated New functions and addendum (WV-S1111/S1112/S1131/S1132/S1511LN/S1531LN/S1531LNS/S1531LTN/S2110/S2111L/S2130/S2131(L)/WV-S2211L/S2231L/S2511LN/S2531LN(LTN)/X6511N/X6531N(S)/S6111/S6131/S6530N/S6130)
Uploaded Firmware Ver5.01 (WV-S3531L/ S3131L/ S3511L/ S3111L/ S3532LM/ S3512LM)
Updated New functions and addendum (WV-S3531L/WV-S3511L/WV-S3532LM/WV-S3512LM/WV-S3131L/WV-S3111L)
Uploaded Firmware Ver5.01 (WV-X6533LN/ WV-S6532LN)
Updated New functions and addendum (WV-X6533LN/ WV-S6532LN)
Uploaded Firmware Ver2.01 (WV-S1552L/WV-S1572L/WV-S2552L/WV-S2572L/WV-S2252L/WV-S2272L)
Updated New functions and addendum (WV-S1552L/WV-S1572L/WV-S2552L/WV-S2572L/WV-S2252L/WV-S2272L)
Uploaded Firmware Ver2.01 (WV-X4173/WV-S4151/WV-X4172/WV-S4551L(M)/WV-X4573L(M))
Updated New functions and addendum (WV-X4173/WV-S4151/WV-X4172/WV-S4551L(M)/WV-X4573L(M))
Uploaded Firmware Ver2.01 (WV-S8531N)
Uploaded Firmware Ver2.01 (WV-X8571N)
Updated New functions and addendum(WV-S8531N/WV-X8571N)
August 8, 2022
Uploaded Firmware Ver1.02, 1.03, and 2.10 (WV-S15500-V3Lx/S15600-V2Lx/S15700-V2Lx/S22500-V3Lx/S22600-V2Lx/S22700-V2Lx/S25500-V3Lx/S25600-V2Lx/S25700-V2Lx)
Uploaded New functions and addendum (WV-S15500-V3Lx/S15600-V2Lx/S15700-V2Lx/S22500-V3Lx/S22600-V2Lx/S22700-V2Lx/S25500-V3Lx/S25600-V2Lx/S25700-V2Lx)
Uploaded Operating Instructions and Basic Information (WV-S61302-Z4)
Uploaded Installation Guide (WV-S61302-Z4)
Uploaded Operating Instructions (WV-QAT501-W)
Uploaded Operating Instructions (WV-QCL500-W)
Uploaded Operating Instructions (WV-QSR504-W/QSR504F-W/QSR504F1-W/QSR504M-W/QSR504M1-W)
Uploaded Operating Instructions (WV-QDC503G)
Uploaded Operating Instructions (WV-QDC100G-W/QDC100C-W)
Uploaded Operating Instructions (WV-QEM101-W)
Uploaded Operating Instructions (WV-QWL100-W)
Uploaded Operating Instructions (WV-X65F1-W)
Uploaded i-PRO Configuration Tool for Genetec Ver.3.2.0.6
August 5, 2022
Uploaded Software V5.11 (WV-ASM300 and WV-ASM300CH)
Updated WV-ASM300 Operating Instructions (English)
August 4, 2022
Uploaded Firmware Ver2.10 (WV-S1136/WV-S2136/WV-S2136L/WV-S2236L)
Uploaded Firmware Ver2.10 (WV-S2536LN/WV-S2536L/WV-S1536LN/WV-S1536L)
Uploaded Firmware Ver2.10 (WV-S1536LTN/WV-S2536LTN)
Uploaded Firmware Ver2.10 (WV-S2136G/S2136LG/S2236LG/S2536LG/S2536LGN/S2136-B/S1536L-B/S1536LN-B/S2136G-B/S2136L-B/S2136LG-B/S2236L-B/S2236LG-B)
Uploaded Firmware Ver2.10 (WV-S4556LM/WV-S4176/WV-S4556L/WV-S4156/WV-S4576LM/WV-S4576L)
Uploaded Firmware Ver2.10 (WV-S8543L/S8543G/S8544/S8544L/S8563L/S8544LG/S8574LG/S8573LG/S8564LG/S8563LG/S8544G/S8543LG/S8574L/S8573L/S8543/S8564L)
Uploaded New functions and addendum (WV-S1136/S2136/S2136L/S2236L/S2536LN/S2536L/S1536LN/S1536L/S1536LTN/S2536LTN/S2136G/S2136LG/S2236LG/S2536LG/S2536LGN/S2136-B/S1536L-B/S1536LN-B/S2136G-B/S2136L-B/S2136LG-B/S2236L-B/S2236LG-B/S8543L/S8543G/S8544/S8544L/S8563L/S8544LG/S8574LG/S8573LG/S8564LG/S8563LG/S8544G/S8543LG/S8574L/S8573L/S8543/S8564L/S4556LM/WV-S4176/WV-S4556L/WV-S4156/WV-S4576LM/WV-S4576L)
Uploaded Firmware Ver2.01 (WV-X1551LN/WV-X2551LN/WV-X2251L)
Uploaded Firmware Ver2.01 (WV-X2571LN/WV-X2271L/WV-X1571LN)
Updated New functions and addendum (WV-X1551LN/WV-X2551LN/WV-X2251L/WV-X2571LN/WV-X2271L/WV-X1571LN)
July 29, 2022
Uploaded i-PRO Configuration Tool [iCT] Ver3.2.0.5
Uploaded extension software AI People Detection and AI Vehicle Detection Ver1.21
Updated Operating Instructions (AI Face Detection/AI People Detection/AI Vehicle Detection)
Uploaded Firmware Ver2.10 (WV-U1130A/WV-U1132A/WV-U1532LA/WV-U2130LA/WV-U2530LA/WV-U2532LA/WV-U2132LA)
Uploaded Firmware Ver2.10 (WV-U1142A/WV-U1542LA/WV-U2140LA/WV-U2142LA/WV-U2540LA/WV-U2542LA)
Updated New functions and addendum (WV-U1130A/U1132A/U1532LA/U2130LA/U2530LA/U2532LA/U2132LA/U1142A/U1542LA/U2140LA/U2142LA/U2540LA/U2542LA)
July 28, 2022
Uploaded i-PRO Active Guard software and i-PRO Active Guard Plugin for Genetec Ver1.5.1
Updated i-PRO Active Guard Operating Instructions for Genetec
Updated i-PRO Active Guard Setup Instructions for Genetec
Uploaded i-PRO Active Guard software and i-PRO Active Guard plugin for WV-ASM300 Ver1.5.1
Updated i-PRO Active Guard Operating Instructions for WV-ASM300
Updated i-PRO Active Guard Setup Instructions for WV-ASM300
July 27, 2022
Uploaded Operating Instructions and Basic Information (WV-S61301-Z2/U61301-Z2/U61301-Z1)
Uploaded Installation Guide (WV-S61301-Z2/U61301-Z2/U61301-Z1)
July 26, 2022
Uploaded extension software Ver1.30 (AI-VMD/AI People Counting for 360-degree fisheye)
Updated Operating Instructions (AI-VMD/AI People Counting for 360-degree fisheye)
July 25, 2022
Uploaded WV-XAE200W AI Video Motion Detection (AI-VMD) Ver3.00
Updated Operating Instructions (WV-XAE200W AI Video Motion Detection)
Uploaded WV-XAE207W AI Occupancy Detection Ver1.40
Updated Operating Instructions (WV-XAE207W AI Occupancy Detection)
July 22, 2022
Uploaded Operating Instructions (WV-QCL102-W/QCL102-B)
Uploaded Operating Instructions (WV-QLR100-W/QLR100-B)
July 21, 2022
Updated Operating Instructions and Basic Information (WV-S25700-V2LN/S25500-V3LN/S25500-V3LG/S25600-V2LG/S25700-V2LG/S25700-V2LN1/S25500-V3LN1/S25500-V3L/S25600-V2L/S25700-V2L/S25600-V2LN)
Updated Operating Instructions and Basic Information (WV-S22500-V3L/S22700-V2L/S22700-V2L1/S22500-V3LG/S22600-V2LG/S22500-V3L1/S22700-V2LG/S22600-V2L)
Updated Operating Instructions and Basic Information (WV-S15500-V3LN/S15700-V2LN/S15600-V2LN/S15500-V3LN1/S15500-V3L/S15700-V2L/S15600-V2L)
Upldated Installation Guide (WV-S25700-V2LN/S25500-V3LN/S25500-V3LG/S25600-V2LG/S25700-V2LG/S25700-V2LN1/S25500-V3LN1/S25500-V3L/S25600-V2L/S25700-V2L/S25600-V2LN)
Updated Installation Guide (WV-S22500-V3L/S22700-V2L/S22700-V2L1/S22500-V3LG/S22600-V2LG/S22500-V3L1/S22700-V2LG/S22600-V2L)
Updated Installation Guide (WV-S15500-V3LN/S15700-V2LN/S15600-V2LN/S15500-V3LN1/S15500-V3L/S15700-V2L/S15600-V2L)
Uploaded Operating Instructions (WV-QJB501-B)
July 20, 2022
Uploaded Operating Instructions (WV-QAT100)
Uploaded Operating Instructions (WV-QCD100G-W/QCD100C-W)
Uploaded Operating Instructions (WV-QED100G-W/QED100C-W)
Uploaded Operating Instructions (WV-QWD100G-W/QWD100C-W)
July 15, 2022
Uploaded Operating Instructions (WV-QEM501-W)
Uploaded Operating Instructions (WV-QEM502-W)
Uploaded Operating Instructions (WV-QEM503-W)
Uploaded Operating Instructions (WV-QEM504-W)
Uploaded Operating Instructions (WV-QSR501F-W/QSR501F1-W/QSR501M-W/QSR501M1-W)
Uploaded Operating Instructions (WV-QJB504-W)
Uploaded Operating Instructions (WV-QDC502G)
July 7, 2022
Uploaded Firmware Ver1.01 (WV-S15500-V3LN/S15700-V2LN/S22500-V3L/S22700-V2L/S25700-V2LN/S25500-V3LN)
July 6, 2022
Uploaded Calculators (integrated) Ver.1.2.0.0
July 4, 2022
Uploaded Corrigenda for Operating Instructions (WV-S8543L/S8543G/S8544/S8544L/S8563L/S8544LG/S8574LG/S8573LG/S8564LG/S8563LG/S8544G/S8543LG/S8574L/S8573L/S8543/S8564L)

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