I got an error ”Your browser is not supported" when I open i-PRO Active Guard configuration/dashboard screen.
- Analytics
- Browser/OS support
- Troubleshooting
Problem Description
i-PRO Active Guard 1.3.2 Patch contains Edge/Chrome version 100. When browser version becomes 100 or later, it is considered as out-of-target, and i-PRO Active Guard configuration/dashboard screen cannot be opened.
Chrome has a flag to detect or work around this issue
- Open chrome browser. On the Address bar, type in chrome://flags
- Search for #force-major-version-to-minor
- Enable the #force-major-version-to-minor
- Relaunch the chrome browser and access the Active Guard Web page: https://localhost:8092/
- Log in using the user’s admin/user credential and this will allow you to access the Active Guard Web Browser..
Article number:en125031
Last updated:June 23, 2025
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