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  4. The WV-ASM300 software crashes or shows abnormal video rendering. What could be the cause?

The WV-ASM300 software crashes or shows abnormal video rendering. What could be the cause?

  • Management Software(ASM)
  • Troubleshooting

This issue may be related to instability problems with Intel 13th or 14th generation CPUs. Several PC manufacturers have released updated BIOS software packages to address this issue. Please refer to your PC manufacturer's website or contact their support team for the appropriate BIOS update.

Intel has confirmed an increase in the minimum operating voltage (Vmin shift) in some 13th and 14th generation desktop processors and is distributing microcode to resolve this issue.

Reference URL
Intel Core 13th and 14th Gen Vmin Shift Instabilty Update - New Microcode Update (0x12F) - Intel Community
Intel Core 13th and 14th Gen Desktop Instability Root Cause Update - Intel Community

 

Article number:en123676

Last updated:June 16, 2025

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