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  4. After installing WV-ASM300, I cannot set the administrator name and password.

After installing WV-ASM300, I cannot set the administrator name and password.

  • Management Software(ASM)
  • Troubleshooting

Check whether the WV-ASM300 administrator user name and password to be set conform to the decided rules.

The administrator name and password have rules as shown below.
■ User name
(1) Enter 4 - 32 alphanumeric characters for the administrator name.
(2) Spaces between characters cannot be used.
(3) Accented alphabetic characters by language and all symbols cannot be set.

■ Password
(1) Enter 8 - 32 alphanumeric characters and special character for the password.
(2) Spaces between characters cannot be used.
(3) Set a password that includes three of the following four character types.
   Upper-case alphabet character
   Lower-case alphabet character
   Number
   Special character(!#$%’()-=^~¥|@`[]{}+*,.<>/?_)
(4) ”&:; and a space is unavailable.
(5) A password consists of the same character string as “user name” is unavailable.
   Example) User name: Admin
      Password: 123Admin456, 123456Admin, Admin123456 (cannot be set)          
      123ADMIN!!! (can be set)

The above information is also available from the ASM300 Operating instructions.
WV-ASM300 | i-PRO Products
   title:WV-ASM300 Operating Instructions
   2.3.1.2 Registration of the administrator account when launching the first time

Article number:en123411

Last updated:June 18, 2025

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