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  4. When I display the ONVIF camera registered on the recorder using the i-PRO Mobile APP, a "connection error" occurs.

When I display the ONVIF camera registered on the recorder using the i-PRO Mobile APP, a "connection error" occurs.

  • Network Cameras
  • Network Recorders
  • Troubleshooting

ONVIF cameras registered to the recorder must be displayed via the recorder. Displaying a camera directly without going through the recorder will result in a communication error.

Please set “Settings” → “DeviceSetting” → “DeviceRegistration” → “LiveSetting” → “ConnectionSetting” to Via Recorder (default).

Article number：en121426

Last updated：June 18, 2025

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