4.Setting

4.1Camera settings

4.1.1Set the name of the camera and recorder.

1.
Visit the login site (https://rms.i-pro.com) in your browser.
2.
After logging in, click the [Settings] button.
3.
All devices registered to the service are displayed on the left side of the screen.
When changing the camera name, the list of cameras is displayed by clicking on the recorder.
4.
Change the text box of the device name to the camera or recorder name to be set, and click the [Apply] button to apply it.

* Multiple device names can be changed at once.


* The display of the device being changed is shown as below.



* After the device is registered, the device name is displayed as follows.


For recorder: Only serial number is displayed.
For cameras via recorder: CAM + 3-digit camera number

* Camera names can be up to 20 characters.

4.1.2Set up shared users

Up to 10 people can share camera images.
The e-mail will be sent to the person who is registered as a shared user, so please complete the registration procedure.

4.1.2.1To share a single camera

1.
Click the [Settings] button in the browser.
2.
Select the camera you want to share from the device tree on the right, and click the [Sharing] button.
3.
The Share Settings screen is displayed.
Select the [Sharing] check box of the user you want to share and click the [Share] button.

* For shared users with device setting privileges, the camera setting icon is displayed in the user type field.



* For shared users with AI Privacy Guard settings, the Privacy Guard icon is displayed in the User type field.
4.
The message "Camera sharing is complete" is displayed, then the settings are completed.

4.1.2.2To share all cameras linked to a recorder

1.
Click the [Settings] button in the browser.
2.
Select the recorder you want to share from the device tree on the right, and click the [Sharing] button (the list of share destinations is not displayed).
3.
The Share Settings screen is displayed.
If some cameras are shared, the [Sharing] check box is checked. Select the [Sharing] check box of the user you want to share and click the [Share] button.
Only some cameras cannot be shared on the shared settings screen of the recorder. When sharing a single camera, read 4.1.2.1　To share a single camera in the previous section.

* For shared users with device setting privileges, the camera setting icon is displayed in the user type field.



* For shared users with AI Privacy Guard set, the Privacy Guard icon is displayed in the User type field.


 
4.
The message "Camera sharing is complete" is displayed, and the settings are completed.

4.1.2.3To create a shared user

You can create a shared user on both the recorder and camera sharing settings screens.
1.
Click the [+ New shared user] button on the share setting screen.
The New shared user screen is displayed.
2.
Enter the name and e-mail address, set the device setting permission and AI privacy guard, and then click the [Register] button.

* If you turn ON the Device Settings privilege, shared users can configure the settings for the assigned cameras. Refer to 4.1.3　Make changes to the camera's settings


* When AI Privacy Guard is turned ON, shared users can view only camera images with AI Privacy Guard applied, and when OFF, they can view only camera images without Privacy Guard applied.
The User Creation Complete dialog is displayed.

4.1.3Make changes to the camera's settings

For cameras via a recorder, you can adjust the image quality.
1.
Click the [Settings] button in the browser.
2.
Click the [Adjust] button of the camera whose settings you want to change.
The [Adjust] button can be clicked when the camera image is displayed.
The camera setting screen is displayed.

* The screen image varies depending on the model of camera.
You can change the camera settings from the menus.
Image quality basic adjustment

*Brightness


*Maximum gain


*Sharpness Level


*Digital Noise Reduction


Super dynamic

*Super dynamic ON/OFF


*Level


*Backlight/High Light Compensation


*Backlight compensation level


*High Light Compensation level


Light control mode

*Light control mode


*Maximum shutter


*Light intensity adjustment speed


Switching between day and night

*Switching between day and night (IR)


Intelligent Auto

*ON/OFF of Intelligent Auto


*Face priority level (Brightness)


*Motion priority level (shutter time)


Zoom/focus

*Magnification adjustment


*ON/OFF of auto back focus


*Execute autofocus
The items that can be set depends on the model of camera.

4.1.4Changing camera stream settings

For cameras registered directly to the service, you can set the stream for drawing and set the skipping display.
1.
Click the [Settings] button in the browser.
2.
Click the [Stream settings] tab.
The Drawing Stream Settings screen is displayed.
3.
Make various settings.

4.1.5Automatic resolution adjustment during live display
You can set whether to automatically adjust the resolution to suit your environment while displaying live images.
When set to OFF, live streaming images will be displayed at the resolution set for the camera.

4.1.6Change audio setting
You can set whether to turn the audio on or off during live streaming and playback.
When turned on, audio will be output along with the video if the camera supports audio. If you turn it off, it will be muted, but when you unmute it, the audio will be output.

4.1.7Changing event notification settings

1.
Click the [Settings] button in the browser.
2.
Click the [Notification settins] tab.
3.
If you turn ON "Show red rectangles for events", emphasis with red rectangle on the cameras list and the thumbnail of the favorites for a certain period of time at an event occurrence.
When "Alarm sound at an event occurrence" is turned ON, an alarm tone sounds when an event occurs.

* The default setting for "Show red rectangles for events" is ON. Set to OFF if the red rectangle does not need to be displayed.


* The default setting for "Alarm sound at an event occurrence" is OFF. Set to ON when an alarm sound is required.


* Event notification settings are set for each terminal. Note that even if you switch to another device with the same account, the event notification setting will also change.


* Alarm sound can only be heard in the Windows and Android browsers.

4.2Device management

4.2.1Checking device information

1.
Visit the login site (https://rms.i-pro.com) in your browser.
2.
After logging in, click the [Settings] button.
3.
Click the [Devices] button.
4.
Click the [Device information] tab.
5.
In the device tree on the left side of the screen, you can check the details by clicking on the name of the device you want to check.
For cameras connected to the recorder, "-" is displayed for MAC Address, Firmware version, and Network information.

* The Device Tree shows the status of the device as an icon. The status displayed is as follows.
Normal
When a communication error occurs
Firmware updatable
Firmware update reserved
When firmware update fails

4.2.2Execute restart instruction of the registered device.

1.
Click the [Settings] button in the browser.
2.
Click the [Devices] button.
3.
Click the [Device Information] tab.
・
For recorder, click the [Operations] button and select [Restart] from the menu.
・
For a camera via recorder, click the [Restart] button.
4.
A confirmation screen is displayed. Click [Yes] to send the restart instruction.
5.
The screen confirming that "A device restart command is sent" is displayed.
When restarting the device, log out of the portal screen and log in again.

4.2.3Reserve or change the reservation for the firmware update

Only the recorders that can be updated are displayed with the [Update reservation] button. The camera does not support the firmware update.
When collectively updating the firmware of multiple devices, refer to 4.2.10　Reserving firmware updates for recorders in bulk
1.
Click the [Settings] button in the browser.
2.
Click the [Devices] button.
3.
Click the [Device Information] tab, click the [Operations] button of the target device, and select [Update reservation] from the menu.
4.
The Firmware update reservation screen is displayed.
・
To reserve a firmware update or change the reserved date and time, enter the date and time, and then click the [Reservation] button.
・
To cancel the firmware update schedule, click the [Cancel reservation] button.
Recorder cannot be operated during firmware download.
5.
A confirmation screen is displayed. Click [Yes] to schedule the firmware update.

* You cannot change the reservation if the recorder have already started the update.


* After updating the recorder firmware, log out of the portal screen and log in again.

4.2.4Reset recorder alarm and errors

Alarms and error operations of the recorder can be cleared.
1.
Click the [Settings] button in the browser.
2.
Click the [Devices] button.
3.
Click the [Device information] tab, click the [Operations] button of the target device, and select [Alarm reset] or [Error recovery] from the menu. Click the button of the target device.
4.
Click [Yes] in the confirmation dialog box.
→ The alarm or error of the target recorder is reset.

4.2.5Setting thumbnail cache

Send thumbnail transmission instruction command to recorder. Depending on the connection status of the recorder, settings will be failed.
1.
Click the [Settings] button in the browser.
2.
Click the [Devices] button.
3.
Click the [Operations] button and select [Thumbnail cache setting] from the menu.
4.
To send a thumbnail, select the sending interval, and then click [ON]. If you want to stop sending thumbnail, click [OFF].
5.
Click [OK] in the confirmation dialogs.
When Thumbnail cache setting is set to OFF, the thumbnail images that have been transmitted in the past are used to display the cue of the video.

4.2.6Delete the device

To delete the camera linked to the recorder, delete the recorder itself.
1.
Click the [Settings] button in the browser.
2.
Click the [Devices] button.
・
For a recorder, click the [Operations] button and select [Remove] from the menu.
3.
The device deletion screen is displayed, enter the password, and then click [Confirm].
4.
A confirmation screen is displayed. Click [Delete] to delete the device.
Deleting a device prevents the service from using the device.
Make sure that the target device is correct before deleting.
5.
The Device deletion completed dialog is displayed.
Clicking [OK] takes you to the service login page. After entering the login screen, log in to the service again.
After deleting the device, be sure to log out of the portal screen and log in again.

4.2.7Check the connection history

1.
Click the [Settings] button in the browser.
2.
Click the [Devices] button.
3.
Click the [Connection history] tab. The connection history is displayed every 50 items on one page.
You can narrow down the connection history by device name, date and time, and status.
[Device name]
A fuzzy search can be performed by the name of the registered device.
[Date & time]
By clicking the icon in the date and time input field, you can select the date and time of the history period to be searched.
[Status]
You can select the status to search for from "connected" or "disconnected".
[Reset]
You can reset the input conditions and search results to the default settings.
[Apply]
You can narrow down the history by clicking the search button with the condition entered.

4.2.8Acquire the log of the registered device

The types of logs that can be acquired and the maximum number of logs that can be acquired are shown below.
Error Log
1000 entries
Access log
500 entries
Operation log
500 entries
Network log
100 entries
1.
Click the [Settings] button in the browser.
2.
Click the [Devices] button.
3.
Click the [Log information] tab, select the device you want to check in the equipment tree on the left side of the screen, and select the type of log from the right side of the screen.
4.
Click the [Log] button.
PC is selected for [timezone], the log time is output according to the timezone of the accessing device, and when Local is selected, the log time is output according to the timezone of the local device.

4.2.9Exporting device logs to CSV

1.
Click the [Settings] button in the browser.
2.
Click the [Devices] button.
3.
Click the [Log information] tab, select the device you want to check in the device tree on the left side of the screen, select the log type from the right side of the screen, and then click the [Log] button to display the log.
4.
When the log is displayed, select [Export as CSV]. The displayed log is exported to CSV file.

4.2.10Reserving firmware updates for recorders in bulk

Only the recorders that can be updated are displayed with the [Update reservation] button. The camera does not support the firmware update.
1.
Click the [Settings] button in the browser.
2.
Click the [Devices] button.
3.
Click the [Bulk Operation] tab, check the [Firmware update] tab for the device for which firmware update is to be performed, and click the [Setup] button.
If the device being downloaded firmware is selected, you cannot click the [Setup] button. Select only devices that can be reserved for firmware update.
4.
The Firmware update reservation screen is displayed.
・
To reserve a firmware update or change the reserved schedule, enter the date and time, and then click the [Reservation] button.
・
To cancel the firmware update schedule, click the [Cancel reservation] button.
Recorder cannot be operated during firmware download.
A confirmation screen is displayed. Click [Yes] to schedule the firmware update.

* You cannot change the reservation if the recorder have already started the update.


* After updating the firmware of the recorder, log out from the portal screen and log in again.

4.2.11Setting thumbnail cache in bulk

Send thumbnail transmission instruction command to recorder. Depending on the connection status of the recorder, settings will be failed.
1.
Click the [Settings] button in the browser.
2.
Click the [Devices] button.
3.
Click the [Bulk operation] tab, check the device to send thumbnails from the [Thumbnail cache setting] tab, and then click the [Setup] button.
4.
To send a thumbnail, select the sending interval, and then click [ON]. If you want to stop sending thumbnail, click [OFF].
5.
Click [OK] in the confirmation dialogs.
When Thumbnail cache setting is set to OFF, the thumbnail images that have been transmitted in the past are used to display the cue of the video.

4.2.12Check recorder settings and log data

1.
Click the [Settings] button in the browser.
2.
Click the [Devices] button.
3.
Click the [Device information] tab.
4.
For recorder, click the [Operations] button and select [Data acquisition] menu.
The device setting/log data acquisition screen is displayed.
The date and time the data was last updated is displayed in the center of the screen.
In the case of setup data, the last update date and time is when the device is first connected or when the device settings are updated.
In the case of logs, the timing when the log was acquired from the device will be the last update date and time.
5.
After confirming that the last update date in the center of the screen is correct, click the [Download] button.
If the last update date and time displayed in the center is older, or if data acquisition fails, click the [Update] button to confirm that it is the latest update date and time.
If you click the [Update] button and the date and time display is not updated, wait a while and then click the [Update] button again.
If you can't get the latest data even if you click the [Update] button after a while, open the dialog again and check.
The zip file will be downloaded to the default folder set in your browser.
You cannot operate the screen while downloading. By clicking the [Cancel] button, you can cancel downloading.
6.
A download completion dialog is displayed. By unzipping the downloaded zip file and double-clicking the bat file in the folder, you can combine multiple data into one file and check it. A bin file is generated for configuration data, and a tar file is generated for logs.

4.3User management

4.3.1Register a shared user

By registering a shared user, live images, recorded images, and communication status can be viewed on the portal screen by anyone other than the subscriber.
You can also select the cameras that can be viewed by each shared user.
You can create up to 200 shared users.
1.
Visit the login site (https://rms.i-pro.com) in your browser.
2.
After logging in, click the [Settings] button.
3.
Click the [Users] button.
The User management screen is displayed.

* For shared users with the device setting privilege, the camera setting icon is displayed in the Permission field.



* For shared users with AI Privacy Guard, the Privacy Guard icon is displayed in the Permission field.
4.
Click the [New shared user] button.
5.
The New shared user screen is displayed. Enter the name and e-mail address of the shared user you want to add, and set the device setting permission.
In addition, the ON/OFF setting is enabled when using a recorder/camera that supports AI privacy guard. For ON, the privacy guard ON cameras can be shared by shared users, and for OFF, the privacy guard OFF cameras can be shared.
If necessary, configure the sharing settings. For details on sharing settings, refer to 4.3.3　Configuring camera settings for shared users.
If you turn ON the Device Settings privilege, shared users can configure the settings for the assigned cameras. For details on camera settings, refer to 4.1.3　Make changes to the camera's settings.
6.
After making the necessary settings, click the [Register] button.
If you do not want to register a shared user, click the [Cancel] button.
This completes the procedure to add a shared user.
To correct the registered contents, select the shared user to be modified on the user management screen, make the necessary modifications, and click the [Apply] button.
To edit the e-mail address, refer to 5.2.5　Change the mail address.

4.3.2Delete a shared user

Delete the registered shared user.
1.
Click the [Settings] button in the browser.
2.
Click the [Users] button.
3.
The User management screen is displayed. Click the [Delete] icon for the user you want to delete.
4.
The message below is displayed. Confirm that the e-mail address is the one of the user to be deleted, enter the password of the customer, and click "Yes".
If you do not want to delete the user, click the "No" button.
5.
The user list screen appears. Make sure that the selected shared user is deleted from the user list.
This completes user deletion.

4.3.3Configuring camera settings for shared users

Configure settings for the cameras that can be used by registered shared users.
All cameras are unavailable when you register a shared user.
1.
Click the [Settings] button in the browser.
2.
Click the [Users] button.
3.
The user management screen is displayed. Select the shared user for which the sharing settings are to be made, and click the [Sharing] tab.
The list of all registered recorder and cameras is displayed in the tree.
4.
After selecting a camera that can be used by the shared user, click the [Apply] button.
If you do not want to configure camera settings, click the [Cancel] button.
This completes the setup for a camera that can be used by shared users.

4.3.4Set permissions

1.
Click the [Settings] button in the browser.
2.
Click the [Permission Settings] tab.
3.
Click the checkbox of the permission you want to change, and click the [Save] button.
Please check that the permission settings are correct before saving.
Permission
explanation
Live operation
Live video can be displayed. Live video can be viewed by all users, so you cannot uncheck it.
Record playback
ecorded video. In addition, "Playback" is displayed in the menu, allowing you to play back multiple images recorded by the camera at the same time
Download (still image/movie)
You can download still images and videos.
Camera control
You can change focus and brightness. In addition, for PTZ cameras, you can operate pan-tilt-zoom, select presets, and register.
Event (Alarm) search
"Event Search" will be displayed in the menu and you can search for events.
Settings (Camera settings)
You can change the device name and adjust the image quality.
Settings (Device management)
You can obtain logs, schedule firmware updates, etc.
(This privilege cannot be granted to shared users)
Settings (User management)
You can add or change shared users.
(This privilege cannot be granted to shared users)
You can change the name of the authorization. If you want to change it, click on the name and edit it. Click the [Save] button to confirm your changes.

4.4Folder settings

If you have registered devices in Remote Monitoring, by adding devices to a folder, you will be able to view the device list (device tree) for each folder on each screen.
Up to 100 folders can be linked to one folder. Additionally, folders can be created up to 3 levels deep.

4.4.1Add folder

1.
Visit the login site (https://rms.i-pro.com) in your browser.
2.
After logging in, click the [Settings] button.
3.
Click the [Create folder] button.
→The folder creation screen will be displayed.

①Add folder button


Select and click a folder or account to add the folder to the folder tree.

②Delete folder button


You can delete a folder by selecting it and clicking it.

③Account


The name of the subscriber who is configuring the folder tree will be displayed.

④Folder tree


The folder tree being configured is displayed. If no folders are set, only the device tree without folders will be displayed on each screen.

⑤Device list


A list of edge storage or camera direct registered in Remote Monitoring will be displayed. If a folder is selected, you can check it and link the device to the folder.

⑥Unassigned device display switching button


Among the devices displayed in the device list, you can switch to display only devices that are not linked to a folder.

⑦Device search


Search and narrow down the displayed devices by device name to display them.
4.
Click the [Add folder] button.
If you want to add a folder under a folder, select the folder you want to add and click the [Add Folder] button.
Up to 100 folders can be linked to one folder.
Folders can be created up to 3 levels deep.
5.
Enter the name of the folder and click the [Save] button.

4.4.2Link devices to folders

1.
Visit the login site (https://rms.i-pro.com) in your browser.
2.
After logging in, click the [Settings] button.
3.
Click the [Create folder] button.
4.
Click the folder icon of the folder to which you want to associate the device to select it.
5.
Check the devices you want to associate with the folder from the device list.
If an account is selected, devices cannot be added.
6.
Click the [Save] button.
If there are unassigned devices, they will be displayed under the created folder on other screens.
If you want to check whether there are any unassigned devices, click the unassigned device display toggle button.
If you want to check which folder an assigned device is associated with, you can check the folder to which it is assigned by hovering over the device name.

4.4.3Delete a folder

1.
Visit the login site (https://rms.i-pro.com) in your browser.
2.
After logging in, click the [Settings] button.
3.
Click the [Create folder] button.
4.
Select the folder you want to delete and click the [Delete Folder] button.
5.
Make sure that it is the name of the folder you want to delete, and click the [Yes] button. If you do not want to delete it, click the [No] button.
6.
The folder is removed from the folder tree. To confirm deletion, click the [Save] button.

4.4.4Delete all folders

1.
Visit the login site (https://rms.i-pro.com) in your browser.
2.
After logging in, click the [Settings] button.
3.
Click the [Create folder] button.
4.
Make sure the account is selected and click the [Delete Folder] button.
5.
If you want to delete all folders, click the [Yes] button. If you do not want to delete it, click the [No] button.
6.
All folders will be deleted from the folder tree. To confirm deletion, click the [Save] button.

4.4.5Delete devices from a folder

1.
Visit the login site (https://rms.i-pro.com) in your browser.
2.
After logging in, click the [Settings] button.
3.
Click the [Create folder] button.
4.
There are two ways to delete devices from a folder:
①
Open the folder associated with the device you want to delete and click the trash can icon.
②
Uncheck the device you want to delete from the device list.
The device is deleted from the folder and unchecked from the device list.
5.
To confirm deletion, click the [Save] button.

4.4.6Sort folders

1.
Visit the login site (https://rms.i-pro.com) in your browser.
2.
After logging in, click the [Settings] button.
3.
Click the [Create folder] button.
4.
You can move the folder by dragging and dropping the folder icon of the folder you want to move.
Folders that are being moved have a green border and a light green background color.
You can move to the location where a light green box appears when you hover.
If a folder is closed, you can open it by dragging and hovering over it for a while.
5.
To confirm the move, click the [Save] button.

4.4.7Sort devices

1.
Visit the login site (https://rms.i-pro.com) in your browser.
2.
After logging in, click the [Settings] button.
3.
Click the [Create folder] button.
4.
You can move the position of the device by dragging and dropping the device you want to move.
Devices that are moving are displayed with a green border and a light green background color.
You can move within a folder by dragging and dropping it onto the folder.
You cannot change the order of devices within a folder.
5.
To confirm the move, click the [Save] button.