When executing PlayLive with PS-API, the following error is displayed and the video cannot be played.
- Troubleshooting
- Device Integration
Problem Description
[0103] ** Event ** OnError(errorCode=-22105031, description=[SetParameter] library
error(VIDEO_ERROR_GEN_MPEG_DECODER_FILTER)) Answer
If the PS-API version is less than V12.80.03, the video cannot be played because the H265 decoder is not installed. Please use PS-API version V12.80.03 or later.
When using the PS-API version earlier than V12.80.03 as it is, Video play is possible by installing the plug-in software.
Check if the camera or recorder is a model that can be equipped with the plug-in software.
1. camera
Please check if the camera is a target model at the following URL.
How to access cameras and recorders in Microsoft Edge IE mode on WIndows 10 PC | i-PRO Products
2. recorderApplicable recorders are the WJ-NU series and earlier recorders (WV-NV / ND / NX series).
The plug-in software is downloaded by operating to display the video in IE mode.
Article number：us-en125026
Last updated：June 23, 2025
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