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What should I do if Remote Monitoring is not available on my U-series camera?

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On 2MP/5MP AI models of U-Series cameras, Remote Monitoring is not available when the RAM Capacity Expansion Mode is enabled.
To enable Remote Monitoring, please disable the RAM Capacity Expansion Mode.

For more information about the 2MP/5MP AI models, please refer to the following page:
WNew U-series: Expanding Edge Computing to Entry-Level Video Security | i-PRO Products

Article number:us-en123731

Last updated:June 16, 2025

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