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  4. Loading a setup file results in an error message "Failed to stop the service application. Please wait for a while, and then try again."

Loading a setup file results in an error message "Failed to stop the service application. Please wait for a while, and then try again."

  • Management Software(ASM)
  • Troubleshooting

Check if Windows services are running.

The following four services need to be running constantly :

 ・ASDB Services
 ・ASM300 Alarm Services
 ・ASM300 Auto Delete Service
 ・ASM300ServiceManager

If not, start manually those services.

Article number:us-en122181

Last updated:June 10, 2025

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