1. Home
  2. Surveillance
  3. FAQ & Technical Library
  4. The i-PRO Mobile APP shows the message "You cannot use Transcode playback since Android device performance is not enough. Please select the lower bitrates." What should I do?

The i-PRO Mobile APP shows the message "You cannot use Transcode playback since Android device performance is not enough. Please select the lower bitrates." What should I do?

  • Network Recorders
  • Troubleshooting

If you set high bit rates (1024/2048kbps) in "Playback Setting → Transcode", luck of computing power may occur in some smartphones.
In this case, set low bit rates (768/512/256kbps) in "Playback Setting → Transcode".

Article number:eu-en124026

Last updated:June 16, 2025

Was this article helpful?

Thank you for your feedback!