A communication error occurs with the network recorder (WJ-NX400 / NX300 / NX200 / NX100), WV-ASM300, i-PRO Mobile App, or i-PRO Setting Tool.
- Network Cameras
- Network Recorders
- Management Software(ASM)
- Tools
- Troubleshooting
This is due to a change in the digital certificate installed in the network camera and network disk recorder. It is necessary to upgrade the firmware of client products that connect to these devices.
This section summarizes the conditions under which communication errors occur and how to resolve them.
Please refer to the following URL for details.
Communication error due to digital certificate change - August 2023 | i-PRO Products
Article number：eu-en121101
Last updated：June 13, 2025
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