Compliance

i-PRO considers compliance with laws and ordinances in all aspects of business activities to be a fundamental and obvious prerequisite for corporate management. We believe that each individual, acting with high ethical standards in accordance with internationally recognized principles of conduct, domestic and international laws and ordinances, and internal policies forms the foundation for corporate trust and sustainable growth.

Under the i-PRO Code of Conduct—which aligns with the Ten Principles of the United Nations Global Compact (UNGC)—we engage in fair transactions, anti-corruption, risk management, and transparent decision-making, and have established a system to supervise these practices.
In addition, we make continuous efforts to enhance our internal whistleblowing system, its operation, and related education, working group-wide to prevent misconduct before it occurs.

Through these efforts, i-PRO aims to maintain a sound and fair corporate culture, and retain the trust of its stakeholders.

Guided by its mission to contribute to the safety and security of society, i-PRO conducts its business operations with high ethical standards and a strong sense of responsibility.
This Code of Conduct serves as a set of guidelines, outlining the values that officers and employees should uphold and standards for appropriate conduct. The Code was established to meet the trust placed in i-PRO by all stakeholders, covering areas such as legal compliance, fair and impartial judgment, respect for human rights, and consideration for diversity.
We pledge that all i-PRO employees across every office and group company will acquire a deep understanding of this Code and practice it consistently in every aspect of their daily duties.

i-PRO Code of Conduct General Rules

i-PRO Code of Conduct

At i-PRO, the CEO serves as the group-wide officer responsible for risk and compliance issues. Based on our Risk and Compliance Policies, we have established a Risk and Compliance Committee.
This committee operates under the supervision of the CEO, and consists of CxOs, SVPs, and other members nominated by the CEO. It identifies, analyzes, and evaluates risks, formulates response measures and necessary actions, and monitors the status of risks and compliance.
The committee meets quarterly as a general rule, and holds extraordinary meetings when significant issues arise.
In addition, the Legal Division serves as the lead department for compliance, supervising compliance across the entire group. It is responsible for collecting and managing legal information, promoting education, operating the internal whistleblowing system, and coordinating with external agencies (such as police and lawyers).

i-PRO regards preventing bribery and other forms of corruption as a fundamental pillar of corporate ethics, and engages in fair and transparent business activities in all countries and regions in which it operates.
Based on our Global Anti-Bribery and Corruption Policy, we strictly prohibit any direct or indirect forms of bribery, offering of favors, or improper exchange of benefits by officers or employees.
We also require officers and employees to avoid any conflicts of interest that could harm the fairness of execution of their business duties, and prohibit the use of company assets, information, or position for personal interests.
Under these principles, i-PRO complies with international laws and regulations and corporate ethics, and implements rigorous anti-corruption measures.

Initiative

Based on its Global Anti-Bribery and Corruption Prevention Policy, i-PRO implements specific measures to proactively prevent corruption risks and maintain fair and transparent business operations.
All officers and employees are strictly prohibited from engaging in bribery, offering favors, or receiving improper benefits. The provision of benefits or hospitality is permitted only in accordance with relevant policies, and facilitation payments are prohibited without exception.
We also eliminate the improper granting of favors to public officials or persons affiliated with business partners.
We reduce risk by conducting due diligence on agents, intermediary distributors, contractors, and others, and by ensuring necessary contractual provisions.

We regularly conduct anti-corruption training for officers and employees. In addition, we continuously enhance the effectiveness of our initiatives through regular and extraordinary compliance audits and risk assessments.

We obligate employees to promptly report the discovery of any suspected misconduct to their supervisors, the Chief Legal Officer (CLO), or the internal whistleblowing system, and have established a system prohibiting reprisals against the person who initiated the complaint. If a violation of policies is confirmed, strict measures—including disciplinary action—are applied.

At i-PRO, we operate a systematic education and training program to ensure rigorous legal compliance and ethical conduct by all employees, maintaining high and globally consistent compliance standards.

Mandatory Annual Training

We conduct mandatory annual training for all employees on the following themes:

Based on its Global Internal Whistleblowing Policy, i-PRO has established a Global Internal Whistleblowing System for all stakeholders—including officers, employees, and business partners—aimed at early-stage detection and prevention of illegal or improper conduct.
Reports can be submitted 24 hours a day, 365 days a year, either through an internal system or an external third-party organization. We strictly maintain the anonymity and confidentiality of the persons who initiated the complaint and prohibit any unfair treatment or reprisals based on the reports they make.
Upon receiving a report, we follow a systematic process of determining whether to initiate an investigation, conducting the investigation, implementing necessary corrective actions, reporting the findings, and implementing measures to prevent repeat occurrences.