Why doesn't my LTS-CMIP1042W-28MA camera record on motion?
- Video Insight VMS
- Troubleshooting
Problem Description:
The LTS-CMIP1042W-28MA cameras were added to VI, but this camera is not natively supported within the software. The LTS drivers that are currently present within VI Monitor Plus will not work for Camera Side Motion Detection recording.
LTS camera have Hikvision OEM hardware and software design. So, Hikvision drivers can be utilized within VI Monitor Plus to record with motion detection.
1. Log into VI Monitor Plus
2. Select the LTS camera from the left tree in VI Monitor Plus
3. Right click on the camera and go to camera properties
4. Select the Manufacturer: Hikvision and select Model: DS-2CD702
5. Make sure motion detection is set to camera side and use camera settings
6. Save the settings
7. Restart the IP Server and relog into the VI Monitor Plus if needed
Note:
Currently as of v7.9.3.342, only LTS camera models available in VI Monitor Plus are LTS CMIP3042W-28 and LTS CMIP3142W-28S
Additional Note after adding LTS camera in VI Monitor Plus: Log into the LTS camera web-interface to ensure the motion event settings are enabled with appropriate sensitivity settings.
Article number：eu-en124241
Last updated：June 17, 2025
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