1. Home
  2. Surveillance
  3. FAQ & Technical Library
  4. What should I do if I forget my registered WV-ASM200/300 administrator user name and password?

What should I do if I forget my registered WV-ASM200/300 administrator user name and password?

  • Management Software(ASM)
  • Troubleshooting

In WV-ASM200, please uninstall WV-ASM200, reinstall it, and set a new administrator user name and password. In WV-ASM300, you cannot initialize a administrator user name and password by uninstallation.

Note:

Please contact us from "Contact Us - Support" in each region of i-PRO Global WEB.
Contact Us | i-PRO Products

Article number:eu-en123431

Last updated:November 12, 2025

Was this article helpful?

Thank you for your feedback!