7.Other

7.1Initialize

Click the INITIAL SET button to initialize the main unit. See below for the position of the INITIAL SET button.
→6.7　Button
(1)
Disconnect the Ethernet cable from the computer and turn off the computer.
(2)
Turn on the computer while pressing the [INITIAL SET] button.
(3)
[INITIAL SET] button holds pressing for 15 seconds or more after power is turned on
(4)
Release the [INITIAL SET] button
・
Approximately two minutes later, the computer is started and the settings containing the network settings are initialized. If it does not start normally, try again.

7.2Check the software version

The functions of this machine are implemented in software. We recommend that you first check the current software version if there is a problem with the operation of the computer.
➣
Clicking on the Live image pages Settings panels > [Detailed setting] > [Camera detailed setting] > [Maintenance] > [Upgrade] tabs in the Advanced menus to the left will bring up a window with versions.
(1)
Check software versions with [Firmware version]
・
You can check the current software version.
Up-to-date versions of software may contain modifications to specific problems.

7.3Upgrade software

➣
Clicking on the Live image pages Settings panels > [Detailed setting] > [Camera detailed setting] > Advanced menu [Maintenance] > [Upgrade] tab on the left will bring up the software-upgrade window. The available screen is displayed.
(1)
Download the latest software to the PC
(2)
Click Select Files to specify the software you downloaded, and then click [Execute].

・Use a PC on the same subnet as the machine to upgrade the version.


・Do not turn off the computer during version upgrading. Do not perform any operation until the version upgrade is completed.


・Be sure to check the version after upgrading. Also, delete the temporary Internet file.

7.4Order of setting when adjusting image quality

It is recommended to set the settings for image quality in the following order: Adjustment of visibility → Adjustment of color → Removal of noise.
(1)
Adjust the visibility
・
[Light control mode], [Intelligent Auto], [Super Dynamic], [Contrast level], [High light compensation(HLC)], [Adaptive black stretch], [Adaptive highlight stretch], [Maximum gain], [Maximum shutter], [pedestal level]
(2)
Adjust the color
・
[White balance], [Chroma gain level]
(3)
Remove the noise
・
[Digital noise reduction], [Sharpness level]
Refer to the User manual for details of each function.

・The image quality adjustment function may affect each other.


・If necessary, adjust the brightness level of the screen.

7.5Adjust brightness of the object (bright scenes)

7.5.1Adjusting brightness

Adjust the brightness of the object.
➣
Live image page setup panel>Clicking the [Image quality] tab enables you to set the image quality.
(1)
Adjust the [Brightness] of [Image quality]
・
Moving in the [+] direction brightens the image.
・
Moving in the [-] direction darkens the image.
[-]
Darkens the image
[+]
brightens the image
[Image quality] in live image pages>[Brightness] cannot be set when [Common(Cam. 1-2)] is selected in [Camera selection]. To configure [Brightness], select anything other than [Common(Cam. 1-2)].

7.6Adjust the brightness of the object (dark scenes)

7.6.1Adjust the maximum gain

In dark scenes, the image becomes brighter by increasing the maximum gain.
➣
Live image page setup panel>Clicking the [Image quality] tab enables you to set the image quality.
(1)
Adjust the [Maximum gain] to [+]
Maximum gain: 6
Maximum gain: 11

・Increasing the maximum gain increases noise.


・[Image quality] in Live image pages>[Maximum gain] cannot be set when [Common(Cam. 1-2)] is selected in [Camera selection]. To configure [Maximum gain], select anything other than [Common(Cam. 1-2)].

7.6.2Adjust the maximum exposure time

Increasing the maximum exposure time brightens the image.
➣
Live image page setup panel>Clicking the [Image quality] tab enables you to set the image quality.
(1)
Select [Maximum shutter] of [Light control mode]
・
Selecting [Maximum shutter] longer than [Max. 1/30s] brightens the image because the amount of light entering increases.

・Increasing the maximum exposure time increases the blur.


・[Image quality] in live image pages>[Maximum shutter] cannot be set when [Common(Cam. 1-2)] is selected in [Camera selection]. To configure [Maximum shutter], select anything other than [Common(Cam. 1-2)].
Maximum shutter: 1/30
Maximum shutter: 4/30

7.7Reduce white flickering and blacking on the screen

7.7.1Set Super Dynamic

When Super Dynamic is set to ON, both bright and dark areas are reproduced faithfully, even when shooting in a place with a large brightness difference.
➣
Live image page setup panel>Clicking the [Image quality] tab enables you to set the image quality.
(1)
Set [Super Dynamic] to [On]
Set [Super Dynamic] to [Off] when the following phenomena are observed depending on the lighting condition.

–If flicker or color change occurs


–Noise in bright areas on the screen
Super Dynamic: Off
Superdynamic: On-crlf-Level: 28

7.7.2Set the back light compensation

Setting [Back light compensation] prevents black clipping of the object indoors in an outdoor environment where strong light enters (brightens the object indoors).
➣
Live image page setup panel>[Detailed setting]>[Camera detailed setting]>[Image] or [Image/Audio] in the Advanced menu on the left>[Image adjust] in the [Image quality] tab>Click [Setup] to display the image quality adjustment setting screen.
(1)
Set to [Back light compensation(BLC)] in the [Super Dynamic] [BLC/ HLC]
If [Super Dynamic] is set to [On] or [Intelligent Auto] is set to [On], [Backlight Compensation] cannot be set.
Back light compensation: Off
Back light compensation: On
Level: 16

7.7.3Set the high light compensation

By setting [High light compensation(HLC)], bright lights, such as car headlights, suppress the brightness of the object.
➣
Live image page setup panel>[Detailed setting]>[Camera detailed setting]>[Image] or [Image/Audio] in the Advanced menu on the left>[Image adjust] in the [Image quality] tab>Click [Setup] to display the image quality adjustment setting screen.
(1)
Select [High light compensation(HLC)] in [Super Dynamic] [BLC/ HLC]
If [Super Dynamic] is set to [On] or [Intelligent Auto] is set to [On], it cannot be set to [High light compensation(HLC)].
High light Compensation: Off
High light Compensation: On
Level: 31

7.7.4Adjust the adaptive black stretch

Adjust the [Adaptive black stretch] to brighten the dark areas of the images.
➣
Live image page setup panel>[Detailed setting]>[Camera detailed setting]>[Image] or [Image/Audio] in the Advanced menu on the left>[Image adjust] in the [Image quality] tab>Click [Setup] to display the image quality adjustment setting screen.
(1)
Adjust [Detailed setting] [Adaptive black stretch] level to [+]
Level: 128
Level: 255

7.7.5Adjust the [Pedestal level]

Adjust the [Pedestal level] to adjust the black level of the image.
➣
Live image page setup panel>[Detailed setting]>[Camera detailed setting]>[Image] or [Image/Audio] in the Advanced menu on the left>[Image adjust] in the [Image quality] tab>Click [Setup] to display the image quality adjustment setting screen.
(1)
Adjust the [Pedestal level] of the [Detailed setting].
・
Moving in the [+] direction brightens the image.
・
Moving in the [-] direction darkens the image.
[+] direction
Image will become brighter
[-] direction
Image will become darker

7.8Adjust the contrast of the object

7.8.1Adjust the contrast

By adjusting the [Contrast level] and increasing the contrast of the images, you can improve the visibility of the object with less contrast.
➣
Live image page setup panel>[Detailed setting]>[Camera detailed setting]>[Image] or [Image/Audio] in the Advanced menu on the left>[Image adjust] in the [Image quality] tab>Click [Setup] to display the image quality adjustment setting screen.
(1)
Adjust [Detailed setting] [Contrast level] levels to [+]
Level: 128
[+] direction
Increase the contrast

7.9Reduce flicker

Flickering is automatically corrected by using [Light control mode].
➣
Live image page setup panel>Clicking the [Image quality] tab enables you to set the image quality.
(1)
Select [Flickless (50 Hz)] or [Flickless (60 Hz)] for [Light control mode].
・
Use 50 Hz/60 Hz depending on the region.

7.10Reduce the blur of an object (bright scene)

7.10.1Set intelligent auto (motion priority level)

By using [Intelligent Auto], the camera identifies objects with movement such as scenes (backlights, outdoors, night scenes, etc.) and faces of people. The camera automatically adjusts the amount, gain, shutter speed, and contrast of light entering the camera from the lens to make it easier to view moving objects.
➣
Live image page setup panel>[Detailed setting]>[Camera detailed setting]>[Image] or [Image/Audio] in the Advanced menu on the left>[Image adjust] in the [Image quality] tab>Click [Setup] to display the image quality adjustment setting screen.
(1)
Adjust [Face priority level (Brightness)] and [Motion priority level (Shutter)] with [Intelligent Auto] set to [On].
・
By adjusting in the [+] direction, blurring of the object is reduced.
Increasing the level in a low illumination environment increases noise.
Off (person blurred)
On (less blurring)

7.10.2Adjust the maximum exposure time

Reducing the maximum exposure time reduces blurs.
➣
Live image page setup panel>Clicking the [Image quality] tab enables you to set the image quality.
(1)
Select a [Light control mode] [Maximum shutter] shorter than [1/30 (default)].
・
If [Maximum shutter] is set to a shorter time than [1/30 (default)], blurs will be reduced.
In low illumination environments, the object becomes dark and noise increases when the maximum exposure time is shortened.
Maximum shutter: 1/30
Maximum shutter: 1/250

7.11Redue the blur of an object (dark scene)

7.11.1Adjust digital noise reduction

Reducing the effects of noise reduction by adjusting the [Digital noise reduction] reduces blurs.
➣
Live image page setup panel>Clicking the [Image quality] tab enables you to set the image quality.
(1)
Adjust the [Digital noise reduction] in the [-] direction.

・If the effect of noise reduction is reduced, the noise will increase.


・[Image quality] in the multi part live image page>[Digital noise reduction] cannot be set when [Common(Cam. 1-2)] is selected in [Camera selection]. To configure [Digital noise reduction], select anything other than [Common(Cam. 1-2)].
Level: 128
Level: 100
Reduce the blur

7.12Sharpen the contour of the object

7.12.1Adjust the sharpness level

Adjust the [Sharpness level] to sharpen the outline of the images.
➣
Live image page setup panel>Clicking the [Image quality] tab enables you to set the image quality.
(1)
Adjust the [Sharpness level] to [+]
Level: 10
Level: 31
Sharpen the contour

7.13Adjust the color

7.13.1Adjust color density

Adjust the [Chroma gain level] to adjust the darkness.
➣
Live image page setup panel>[Detailed setting]>[Camera detailed setting]>[Image] or [Image/Audio] in the Advanced menu on the left>[Image adjust] in the [Image quality] tab>Click [Setup] to display the image quality adjustment setting screen.
(1)
Adjust the [Chroma gain level] of [Basic adjustment]
・
Moving in the [+] direction produces a bright color.
・
Moving in the [-] direction produces a calm color.
[-]


[+]

7.13.2Adjust the white balance

If the color is affected by a sodium lamp, use [White balance] to adjust the color.
➣
Live image page setup panel>[Detailed setting]>[Camera detailed setting]>[Image] or [Image/Audio] in the Advanced menu on the left>[Image adjust] in the [Image quality] tab>Click [Setup] to display the image quality adjustment setting screen.
(1)
Select [ATW2] in [White balance]
・
The camera automatically adjusts the white balance under a sodium lamp.
Effect of sodium lamp
No effect of sodium lamp

7.14Reduce object noise (bright scene)

7.14.1Adjust the sharpness level

Adjusting the [Sharpness level] to make the images soft reduces the noise around the object.
➣
Live image page setup panel>Clicking the [Image quality] tab enables you to set the image quality.
(1)
Adjust the [Sharpness level] in the [-] direction.
Level: 31
Level: 5
Have soft contours

7.15Reduce object noise (dark scene)

7.15.1Adjust digital noise reduction

By adjusting the [Digital noise reduction] and increasing the effects of noise reduction, noise is reduced.
➣
Live image page setup panel>Clicking the [Image quality] tab enables you to set the image quality.
(1)
Adjust the [Digital noise reduction] to [+]
Increasing the effect of noise reduction increases blurs.
Level: 90
Level: 255
Reduce noise

7.16Set focus when switching between the color mode and the black & white mode.

7.16.1Focus adjustment method upon switching between the color mode and the black & white mode

If spots such as street lights or flat object are reflected in low-illumination conditions, the focus may not match when switching between black and white. If this is the case, adjust the focus as shown below.
➣
Live image pages configuration panels>[Detailed setting]>[Camera detailed setting] [Advanced settings page]>[Image/Audio] of the Advanced menus on the left>[Zoom/focus adjustment] in the [Image quality] tabs>To Advanced Settings>>Click [Zoom/Focus Adjustment] to open the zoom/focus setting screen.
1.
Change [Focusing at Day & Night switching] to [Preset].
2.
Execute [Manual focus adjustment] or [Auto focus] in color mode.
・
The focus position is stored in the color mode during daytime shooting.
3.
Execute [Manual focus adjustment] or [Auto focus] in black & white mode.
・
The focus position is stored in black and white during night shooting.
　

➣
Live image pages configuration panels>[Detailed setting]>[Camera detailed setting] [Advanced settings page]>[Image/Audio] of the Advanced menus on the left>[Image adjust] in the [Image quality] tabs>To Advanced Settings>>Click [Image Quality Adjustment] to display the image quality adjustment setting screen.
4.
Set [Day & Night(IR)] to [Auto1(IR Light Off)], [Auto2(IR Light On)], or [Auto3(SCC)] depending on the application.
To be black & white mode during the daytime, set [Day & Night(IR)] to [On(IR Light On)] to force black & white mode.
Zoom/focus adjustment
Image quality adjustment

7.17Troubleshooting

Check the issues on this table before asking for repair.
Contact the dealer from whom you purchased if you do not recover from any of these problems or if you have issues other than those listed in this table.
Phenomenon
Cause
Countermeasures
Reference
Does not power on

・Does the PoE+ (IEEE 802.3at compliant) power supply and Ethernet cable of this equipment connect?


・Check if it is connected.


Operation Manual
Installation Guide

・Some power supply devices that can connect multiple PoE+ terminal devices will not supply power if the total power supply exceeds the limit.


・Refer to the instruction manual for the PoE+ power supply.


Cannot be accessed from a Web browser

・Are cables of category 5e or higher connected to the network connector?


・Connect a cable with Category 5e or higher.


Operation Manual
Installation Guide

・Is the link lamp (LINK) illuminated?
If the LED is not illuminated, the LAN is not connected correctly or the host network is not operating normally.


・Check the cable for faulty contact and wiring.


Operation Manual
Installation Guide

・Is this unit turned on?


・Check this unit is turned on.


Operation Manual
Installation Guide

・Are valid IP addresses set for your computer?


・Check whether the IP address is valid.


User Manual

・Have you accessed the wrong IP address?


・Confirm the connection using the following method.
At the Windows command prompt, enter the following.
>Ping "IP address set for the computer"
If Reply is returned from the computer after input, it is operating normally.
If Reply is not returned, check the connection using the PC connected to the same network as the camera using the following method. If the firewall setting of the PC is enabled, temporarily cancel the firewall setting before setting the camera.


-

・Start the IP Easy Configuration Software, check the camera IP address, and access the IP address.


・If the network settings (IP address, subnet mask, and default gateway) are incorrect, restart the camera and change the network settings using the IP Setting Software within 20 minutes.


・In an environment without a DHCP server, restart this unit with the Initialize button and initialize it. The IP address is set to 192.168.0.10. Then access this unit to reset the IP address (which initializes all settings).


・Is 554 configured for the HTTP port number?


・Use ports other than 20, 21, 22, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 1883, 883, 10689, 10670, 59000-61000.


User Manual

・Is the set IP address overlapping with other devices?
Is there a conflict between the configured address and the destination network subnet?


・Check the set IP address.


-
When this unit and the computer are connected in the same subnet

・Are the IP addresses of this unit and the PC set to the same subnet? Also, is "Using a Proxy Server" set on the PC?


・When accessing this unit within the same subnet, it is recommended that the address of this unit be set to "Remove from proxy".


When this unit and the PC are connected to different subnets

・Is the default gateway set to this unit incorrectly?


・Check the default gateway values.


・Have you accessed the HTTPS function with "http://"?


・To use HTTPS, refer to https://. You must also enter the port number.


User Manual
Camera cannot be accessed from the Internet

・Are the network settings for this unit incorrect?


・Configure the default gateway or DNS server address correctly. When using the DDNS service, make sure that it is set correctly.


User Manual

・Is [Default gateway] set or is it set correctly?


・Set the [Default gateway] correctly.


For IPv4

・Configure [Default gateway] correctly for [Set]-[Network]-[IPv4 network].


・Does the router have port forwarding?


・If your router does not have the UPnP feature, you must configure port forwarding to allow access to this unit from the Internet. Refer to your router's Instruction Manual for how to configure.


・Is the UPnP feature on the router disabled?


・Enable the UPnP function by referring to your router's instruction manual.


・Does the router have packet filtering, etc. to prohibit access from the Internet?


・Configure your router to be accessible via the Internet. Refer to your router's instruction manual for how to configure this function.


・Is it accessed by the IP address (local address) used on the local network?


・Confirm the IPv4 network settings, IPv6 network settings, and DDNS settings, and access the global address (or URL registered with the DDNS service) as the IP address of this unit for use on the Internet with this unit's port number.


The authentication screen is displayed continuously

・Has the username or password been changed?


・If you change the user name or password of a logged-in user in another Web browser while accessing this unit, the authentication screen is displayed each time the screen is switched. Close the Web browser and access this unit again.


User Manual

・Have you changed the [Authentication method] settings?


・If you change the [Authentication method] setting, close the Web browser and re-access the Web browser.


Take longer to display

・Have you accessed this unit on the same local network via proxy?


・Configure the PC so that it does not go through the proxy.


-

・Are multiple users referring to camera images at the same time?


・If multiple users refer to a camera image at the same time, it may take a long time to display the screen or the camera image may be refreshed slowly.


Camera cannot be accessed from mobile or tablet terminal
Case of a mobile device
User Manual

・URL is wrong. Or, is "/cam" not entered at the end of the URL?


・Check that the URL is entered correctly. When accessing this unit from a mobile device, it is necessary to enter "/cam" at the end of the URL used when accessing this unit from the PC.


For a tablet terminal

・Is the URL wrong?


・Check that the URL is entered correctly.


・Is the SSL encryption method of the HTTPS of the mobile device or tablet device different from that of this unit?


・Set the HTTPS [Connection] to [HTTP] to re-access the HTTPS.


・Have you accessed the HTTPS function with "http://"?


・To use HTTPS, refer to https://. You must also enter the port number.


・About SOFTBANK Mobile's mobile devices


・SOFTBANK Mobile devices are prohibited from being accessed from other than Port 80, so they can only be used for cameras set as Port 80.


-
No image

・Your mobile/tablet terminal does not support 320 x 240 pixels or 640 x 480 pixels of resolution. Or, is the size of image data that can be displayed by a mobile device or a tablet device exceeded?


・Refer to the instruction manual for your mobile device and tablet device for the limitations on the image data size that can be displayed on the mobile device or tablet device.


-
Image is blurry

・Is the focus correctly adjusted?


・Check the focus adjustment.


User Manual
The camera is not focused immediately after the power is turned on.

・Focus and ZOOM are adjusted after starting the camera, and the camera is not focused for a certain period of time.


・The camera is not focused for a certain period of time. Wait for a while for the camera to focus.


-
Image is not updated

・Depending on the web browser or version, images may not be updated or other problems may occur.


-
User Manual

・Images may stop being displayed due to network congestion or concentration of access to this unit.


・Request the acquisition of images by pressing the [F5] key on the PC keyboard.


-
The camera image is not displayed (dark).

・Is the [Brightness] set to darken?


・Press the brightness [Normal] button.


User Manual
Image is whitish

・Is the [Brightness] set to brighten?


・Press the brightness [Normal] button.
Move the [Adaptive black stretch] slider bar in the [-] direction to darken the dark area of the image.


User Manual
Image flickers

・If flickering is a concern, set [Light control mode] to [Indoor scene].


-
User Manual
Image not saved on SD Memory Card
Failure to write to or read from SD Memory Card
(SD Memory Card compatible models only)

・Is the SD Memory Card mounted correctly?


・Check that it is mounted correctly.


User Manual

・Is the SD Memory Card formatted?


・Format the SD Memory Card.


User Manual

・Is [-------------MB] displayed on the [Remaining capacity] in the [SD memory card] tab?


・Format the SD Memory Card.


・Is [​#​##​#​MB/​#​##​#​MB] displayed onthe [Remaining capacity] in the [SDmemory card] tab?


・Check the password lock setting.


・If you are using the mail notification or TCP alarm notification [Diag.] function, have you received recognition errors for SD Memory Cards?


・Format the SD Memory Card.


・In the [Maintenance]-[Status]-[SD memory card] logs<SD>Is the [Recognition error] displayed?


・Format the SD Memory Card.


・Is the SD memory card malfunctioning?


・The SD Memory Card has a limited number of rewrites. Replace the SD Memory Card with a new one if it is rewritten frequently because it may have reached its service life.


-
Cannot transmit voice
(Only for voice supported models)

・Are the microphone and speakers connected correctly?


・Check that the connection is correct. Voice transmission can only be used when connected with HTTPS.


Operation Manual
Installation Guide
No audio from our network disk recorder or PC software package
(Only for voice supported models)

・Some of our network disk recorders and PC software packages do not support [G.711].


・Set the receiving audio compression method to [G.726 (32 kbps)] or [AAC-LC].


User Manual
The image on the live image page is not displayed.

・Press the [F5] key on the PC keyboard or press the [Live] button.


-
User Manual
The shortcut icon for the camera is not displayed on the [Network].

・Do you have additional Windows components for UPnP?


・Add the UPnP Windows component to your PC.


User Manual
Image not refreshed or displayed successfully

・The port of this unit may have been filtered by the firewall function of the virus check software.


・Change the HTTP port number of this unit to a port number that is not filtered.


-
The lamps are not lit.

・Is the lamp setting set to [Off] in the [Basic] in the setting menu?


・Set the lamp setting to [On].


User Manual
The H.265 (or H.264) image does not appear smoothly.

・Refer to the right.


-
→6.1 Required PC Environment
Clicking the Back button on the Web browser does not display the correct screen.

・Press the [F5] key on the PC keyboard to update the screen.


-
Image does not match display frame

・If the DPI setting of the image is 120 DPI or higher, the image may not be displayed correctly.


・Right-click the PC screen and select [Display Settings].>Set the [Resize text, app, and other items] slide bar to [100% (recommended)]. Use [Orientation] with [Horizontal] set.


-
"Access is concentrated. Run after a while" is displayed on the Live image pages.

・Change the [Initial display stream] setting to the lower [Max bit rate (per client) *] streams. If the problem persists, change the [Bit Rate* per Client] setting on the stream to a lower value.


-
User Manual

7.18Precautions pertaining to usage

・
Do not subject dome cover to strong impact.
Doing so may cause damage or immersion.
・
Do not directly touch the lens and domecover with your bare hands.
A dirty dome cover or lens causes deterioration of picture quality.
・
Effects on images and image quality
Under the following conditions, image quality may deteriorate or images may become difficult to see.
-
When there are raindrops on the dome cover due to wind during rainfall.
-
When there is snow on the dome cover due to wind during snowfall. (varies depending on the amount and quality of snowfall).
-
When the dome cover is dirty due to dust in the air or vehicle exhaust.
・
Make sure to remove this product if it will no longer be used.
・
This product has no power switch.
When turning off the power, disconnect the power supply from the PoE+ device.
・
About the battery
A battery is installed inside the camera. Do not leave the battery exposed in environments of excessive heat as a result of sunlight or fire.
・
Using in low temperature environments＜WV-S85402-V2L/WV-U85402-V2L＞
This product is equipped with an internal heater unit for use in cold climates.
The heater unit turns on automatically when the temperature inside the product drops below around 0 °C {32 °F}.
When this product is installed and operated in low temperatures below -10 °C {14 °F}, it may require time to start up since the camera will wait to be warmed up internally by the internal heater right after the power is turned on.
Also, the camera may not function properly, if it is installed and operated in an environment where the temperature is below –25 °C{–13 °F}. In such a case, wait approximately 2 hours or more until the camera is warmed up. Then, turn on the power again.
As the camera warms up, snow or frost accumulated on the dome cover will melt. However, it may not be defrosted from the cover depending on the ambient temperature or weather condition.
・
Using in low temperature environments＜WV-S85702-F3L＞
The camera may not function properly, if it is installed and operated in an environment where the temperature is below –25 °C{–13 °F}. In such a case, wait approximately 2 hours or more until the camera is warmed up. Then, turn on the power again.
As the camera warms up, snow or frost accumulated on the dome cover will melt. However, it may not be defrosted from the cover depending on the ambient temperature or weather condition.
・
AVC Patent Portfolio License
THIS PRODUCT IS LICENSED UNDER THE AVCPATENT PORTFOLIO LICENSE FOR THEPERSONAL USE OF A CONSUMER OR OTHERUSES IN WHICH IT DOES NOT RECEIVEREMUNERATION TO (i) ENCODE VIDEO INCOMPLIANCE WITH THE AVC STANDARD (“AVCVIDEO”) AND/OR (ii) DECODE AVC VIDEO THATWAS ENCODED BY A CONSUMER ENGAGED INA PERSONAL ACTIVITY AND/OR WASOBTAINED FROM A VIDEO PROVIDERLICENSED TO PROVIDE AVC VIDEO. NOLICENSE IS GRANTED OR SHALL BE IMPLIEDFOR ANY OTHER USE. ADDITIONALINFORMATION MAY BE OBTAINED FROM MPEGLA, L.L.C.
SEE HTTP://WWW.MPEGLA.COM
・
Open Source Software
-
This product contains open source software licensed under GPL (GNU General Public License), LGPL (GNULesser General Public License), etc.
-
Customers can duplicate, distribute and modify the source code of the software under license of GPL and/or LGPL.
-
For details concerning licensing and source code of open source software, click “Click here for OSSinformation” on “Support” page of the setup menu of this product and read the displayed content.
-
Please note that we shall not respond to any inquiries regarding the contents of the source code.
・
Copyright
Except for open source software licensed under GPL/LGPL and so on, distributing, copying, disassembling,reverse compiling and reverse engineering of the software provided with this product are all expressly prohibited.In addition, exporting any software provided with this product violating export laws is prohibited.
・
For trademarks and registered trademarks
-
Microsoft, Windows, Windows Media, Microsoft Edge, and ActiveX are either registered trademarks ortrademarks of Microsoft Corporation in the United States and/or other countries.
-
Intel and Intel Core are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
-
Adobe, Acrobat, and Reader are either registered trademarks or trademarks of Adobe in the United Statesand/or other countries.
-
microSDXC Logo is a trademark of SD-3C, LLC.
-
iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
-
Android and Google Chrome are trademark of Google LLC.
-
Firefox is a trademark of the Mozilla Foundation in the US and other countries.
-
The word “QR Code” is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
-
All other trademarks identified herein are the property of their respective owners.
・
About HEVC High Efficiency Video Codingpatents
Covered by one or more claims of the HEVCpatents listed at patentlist.accessadvance.com.

7.19Disclaimer

　
IN NO EVENT SHALL i-PRO Co., Ltd. BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPTFOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES,INCLUDING BUT NOT LIMITED TO BELOW:
(1)
ANY LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT,SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THEPRODUCT;
(2)
ANY INCONVENIENCE, LOSS, OR DAMAGE CAUSED BY INAPPROPRIATE USE ORNEGLIGENT OPERATION OF THE USER;
(3)
ALL MALFUNCTIONS OR TROUBLES FROM UNAUTHORIZED DISASSEMBLE, REPAIR ORMODIFICATION OF THE PRODUCT BY THE USER, REGARDLESS OF THE CAUSE OF THEMALFUNCTION OR TROUBLE;
(4)
INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TOANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
(5)
ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISINGOUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;
(6)
ANY CLAIM OR ACTION FOR DAMAGES BROUGHT BY ANY PERSON OR ORGANIZATIONAS A PHOTOGRAPHED SUBJECT DUE TO VIOLATION OF PRIVACY CONCERNING ASURVEILLANCE CAMERA'S PICTURE OR SAVED DATA, FOR SOME REASON (INCLUDINGUSE WHEN USER AUTHENTICATION ON THE AUTHENTICATION SETTING SCREEN IS SETTO OFF), BECOMING PUBLIC OR BEING USED FOR ANY PURPOSE;
(7)
LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE (INCLUDING INITIALIZATION OFTHE PRODUCT DUE TO FORGOTTEN AUTHENTICATION INFORMATION SUCH AS A USERNAME AND PASSWORD).
Limitation of liability
THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHEREXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OFMERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OFTHE THIRD PARTY'S RIGHT.
THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICALERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THEIMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S).
　
IN NO EVENT SHALL i-PRO Co., Ltd. BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPTFOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES,INCLUDING BUT NOT LIMITED TO BELOW:The purpose of this product is to obtain images for monitoring specific areas. This product alone is not intended to prevent crimes.
(1)
ANY LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT,SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THEPRODUCT
(2)
ANY INCONVENIENCE, LOSS, OR DAMAGE CAUSED BY INAPPROPRIATE USE ORNEGLIGENT OPERATION OF THE USER;
(3)
ALL MALFUNCTIONS OR TROUBLES FROM UNAUTHORIZED DISASSEMBLE, REPAIR ORMODIFICATION OF THE PRODUCT BY THE USER, REGARDLESS OF THE CAUSE OF THEMALFUNCTION OR TROUBLE;
(4)
INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TOANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
(5)
ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISINGOUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;
(6)
ANY CLAIM OR ACTION FOR DAMAGES BROUGHT BY ANY PERSON OR ORGANIZATIONAS A PHOTOGRAPHED SUBJECT DUE TO VIOLATION OF PRIVACY CONCERNING ASURVEILLANCE CAMERA'S PICTURE OR SAVED DATA, FOR SOME REASON (INCLUDINGUSE WHEN USER AUTHENTICATION ON THE AUTHENTICATION SETTING SCREEN IS SETTO OFF), BECOMING PUBLIC OR BEING USED FOR ANY PURPOSE;
(7)
LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE (INCLUDING INITIALIZATION OFTHE PRODUCT DUE TO FORGOTTEN AUTHENTICATION INFORMATION SUCH AS A USERNAME AND PASSWORD).
Limitation of liability
THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHEREXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OFMERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OFTHE THIRD PARTY'S RIGHT.
THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICALERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THEIMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S).

7.20Network security

As you will use this unit connected to a network, your attention is called to the following security
risks.
①
Leakage or theft of information through this unit
②
Use of this unit for illegal operations by persons with malicious intent
③
Interference with or stoppage of this unit by persons with malicious intent
It is your responsibility to take precautions such as those described below to protect yourself
against the above network security risks.
・
Use this unit in a network secured by a firewall, etc.
・
If this unit is connected to a network that includes PCs, make sure that the system is not
infected by computer viruses or other malicious entities (using a regularly updated anti-virus
program, anti-spyware program, etc.).
・
To prevent unauthorized access, use user-authentication, set user names and passwords, and
limit which users can log in.
・
Apply measures such as user authentication to protect your network against leakage or theft of
information, including image data, authentication information (user names and passwords),
alarm mail information and DDNS server information.
・
After the unit is accessed by the administrator, make sure to close the browser.
・
Change the administrator password periodically. Additionally, save user authentication
information (user names and passwords) in such a way that it is kept out of the hands of third
parties.
・
Do not install the camera in locations where the camera or the cables can be destroyed or
damaged by persons with malicious intent.