[Operation via PC web browser]

Before operation

Display the operation window

Boot the PC and operate the recorder using a web browser.
Step 1
Start the web browser.

Step 2
Enter the IP address or URL assigned to the recorder into the address box, and then press the [Enter] key.

→ The authentication window will be displayed. The authentication window will not be displayed when "Off" is selected for "User authentication" on the [Basic] tab of "User management" under the setup menu [Advanced setup].
Important:

● Refer to a network administrator for further information about the set IP address.


● Since the connection method is set to HTTPS by default, add https:// at the beginning when entering an IP address or URL.


● Do not attach "0" before the numbers when entering IP address.
Example:
○: 192.168.0.50
×: 192.168.0.050
Note:

● When viewing H.265 video on more PCs than the number of connected cameras, a license is required for each PC. Refer to your dealer for the software licensing.


● When using HTTPS connection, a message such as "Privacy is not protected with this connection" may appear, but HTTPS communication is possible.
Step 3
Enter the user name and password registered in the recorder, and then click the [Login] button.
→ The top page will be displayed.
Important:

● Refer to a system administrator for the set user name and password.


● Refer to the following section for how to register users.
☞  Register, edit or delete the user information [User registration]
Note:

● If your web browser is set to block pop-up windows, alarm and error messages will not be displayed, and various search and copy screens will not appear.

About the operation window

Top Page
[Control] tab
Displays operations such as searching for and copying recorded images, search results and log information.
[Cam. select] tab
Can be used for switching camera images.
[Setup] tab
Can be used to configure the settings of the recorder.
Refer to the following section for setup items and their further information.
☞ Configure the basic settings [Basic setup]
Refer to the following section for basic operations.
☞ Setup
① Status display area
The current status of the recorder such as playback status, recording status, etc. will be displayed.
② Current time display area
The current date & time will be displayed.
③ [Wide view] button
Displays the camera's live and playback images on the entire screen.
☞ Display live images
④ Image display area
Playback images and live images will be displayed.
The camera title is displayed at the upper left and the date & time (the current date & time of the camera’s clock when displaying live images and the date & time when the images were recorded when playing recorded images) at the upper right.
⑤ Download operation area
Downloads the images currently being played and the viewer software.
⑥ [CAM] tab
Camera operations such as zooming, focusing, auto mode, etc. can be performed on this tab.
⑦ [HDD] tab
Can be used to play back or operate recorded images.

Control panel

The following operation panels will be displayed when the [Control] tab is clicked.
[Search] box
Use this button to search recorded images. The search result will be displayed in the list display area.
●
[REC event] button
Select [HDD] for "Disk/Medium" to display this button. The recording event search window will be displayed.
●
[Copy data] button
Select [USB] for "Disk/Medium" to display this button. Displays the copy data search window.
Disk/Medium
Select a destination folder to store the current playing images.
HDD/USB
[Log] box
Select a log for display.
Clicking the buttons will display the respective logs in the list display area.
Displayed logs: Alarm log, error log
[Close] button
Close the window displaying log information.
[Copy] button
Select [HDD] for "Disk/Medium" to display this button.
Displays the copy window. Use this button to copy the recorded images to an external storage device.
List display area

 Total: Displays the total number of listed data.


No.: The number will be displayed in the order of occurrence.


Date & List: Date & time when an event or trouble occurred will be displayed.


Log: Details of the occurred event are displayed.
The following are the maximum number of logs that can be saved. When the number of logs exceeds the limit, the older logs will be overwritten by the newer logs. In this case, the oldest log is the first to be overwritten.
Alarm log: Up to 1000
Error log: Up to 1000



Clicking date & time in the list can start playback from that date & time. (When clicking date & time in the log information, playback will be started from a point approx. 5 seconds before the date & time selected.)

To display search results or a list of copied data, refer to the following sections, respectively.
☞ Search and play recording events (REC event search)
☞ Check a list of copied recorded images
Note:

● To start playback from the beginning of the preevent recording when the "Pre-event duration" setting is longer than 5 seconds, click the playback button, and then click the previous record button.


● The corresponding recorded data that is displayed in the selected log list cannot be played if the data has already been overwritten or erased.

Camera selection panel

Clicking the [Cam. select] tab will display the operation panel shown below. Switch the image display area and select camera images.
Camera selection box (①)
Clicking the camera title will display images from the selected camera on a 1-screen in the image display area.
Setting the [Group display] of [Monitor] - [Web browser] to "On" enables the group display of cameras.
☞ Set the web browser [Web browser]

Setup panel

The following setup panel will be displayed when the [Setup] tab is clicked. The settings such as the date & time display of the recorder can be configured.
Refer to the following section for setup items and their further information.
☞ Configure the basic settings [Basic setup]
Refer to the following section for basic operations.
☞ Basic operations
[Date/Language] button
Displays the "Date/Language" page. Perform settings such as date & time and daylight saving time.
[Camera] button
Displays the "Camera" page.
Perform registration of network cameras.
[REC & event] button
Displays the "REC & event" page. Configure the settings relating to the recording schedules and alarms.
[Monitor] button
Configure the settings relating to the main monitor and the sub monitor.
[Network] button
Configure the settings relating to the network.
[Remote monitoring] button
Displays the remote monitoring page.
Register for the remote monitoring and check the service status.
[User management] button
Register, edit or delete the user information. The administrator information can also be changed.
[Maintenance] button
Displays the system information of the recorder. It is used for initialization of settings and firmware update.
[HDD management] button
Format the HDD or change the operation mode of HDDs.
[Security] button
Sets the security function.
[Extra function] button
Set the extra function such as NAS backup and failover function.

Status display area
① Live/playback status display area
The status of an image (live image/recorded image) will be displayed. The following information will be displayed:
: Indicates that live images are being displayed.
: Indicates that playback images are being displayed.
: Indicates that reverse playback images are being displayed.
: Indicates that fast playback images are being displayed.
: Indicates that fast reverse playback images are being displayed.
: Indicates that a paused image is being displayed.
: Indicates that recorded images/audio are being downloaded.
: Indicates that downloading of recorded images/audio is completed.

Indicates the playback speed.
: Normal playback speed (1x)
: Approx. 2x playback speed
: Approx. 4x playback speed
: Approx. 8x playback speed
: Approx. 16x playback speed
: Approx. 32x playback speed
: Approx. 48x playback speed

Indicates the selected media.
: Indicates that the HDD is selected as playback media.
: Indicates that the USB medium is selected.

Indicates the operating status of each function.
: Indicates that the formatting of the HDD or the USB medium is in progress.
: Indicates that SD memory data is being obtained.
：Indicates that data recovery in the RAID mode is being performed.
: Indicates filtering of recording events.
② Recording indicator
Indicates the status of recording.
: Indicates that recording is being performed. 
: Indicates that recording is not being performed.
③ Other status display area
Indicates the following statuses.

: Indicates that the camera is inoperable since a user with a higher priority is currently operating the camera.


: Indicates that copying is being performed.

 

: Indicates that recorded images are being deleted. (Auto deletion only)
Alarm button [ALM]
This button will be displayed when an event occurs.
The alarm action will be canceled by clicking this button.
Error button [ERR]
This button will be displayed when an error occurs.
The error action will be canceled by clicking this button.
Note:

● Once an emergency recording starts, it will not stop even by clicking the [ALM] button. It will stop only when "Ext." is selected for "Recording duration" on the "Emergency rec." page.
Mute button [MUTE]
: Muted.
: Unmuting is in progress.

Audio output is stopped (muted) when live image display starts. Click to unmute. Click again to mute.

Download operation area
[Start]/[End] setup
Specify the time range for downloading images and audio by setting a start and end time. This operation is available only during playback on a 1-screen.
☞ Download recorded images currently being played
[Download] button
Downloads recorded images and audio at the designated date & time.
[Viewer] button
Download the viewer software for playing the downloaded images and audio.

[CAM] tab

When displaying live images from a camera with the panning/tilting function, the following camera controls are available. Depending on the model of the camera, some operations may not work. Refer to "Operate the camera" for operation.
☞ Operate the camera

[HDD] tab

Playback camera images recorded on the HDD of this product. Refer to "Play recorded images" for operation.
☞ Play recorded images

View

Monitor live images

Live images will be displayed in the web browser window on a 1-screen. It is possible to display live images to expand the image display area across the full screen.
Important:

● Cameras with the recording resolution set to JPEG will not be displayed.


● When the recording setting is set to On (G.711), no sound is output.


● Depending on the resolution and image quality (bit rate) setting of the camera, there may be a delay in the video display.


● If you continue to display images for a long time with the browser, the operation of the browser may become slow or the images may not be displayed. In this case, close the browser and start it again.


● If the frame rate setting is changed between scheduled recording, event recording, emergency recording, or between pre-recording and event recording, the live image may not be displayed smoothly if the frame rate is switched during the live image display.

Display live images

To display live images on a 1-screen, take the following procedures.
Step 1
Click the [Cam. select] tab.
→ A list of the registered cameras will be displayed in the [Camera selection] box.
☞ Camera selection panel
Step 2
Select the title of the camera.

→ Live images from the selected camera will be displayed on a 1-screen.
Note:

● Clicking the [Go to last] button on the [HDD] tab while displaying live images will start playback from a point around 30 seconds before the latest recorded image of the camera currently being displayed. Depending on the recording settings, images may be played back more than 30 seconds before.
Display images in wide view
Display live images across the full screen. Click the [Wide view] button (the operation panel will disappear).
To return the wide view image to the original size, press the [Esc] key or click the [×] icon at the top of the screen.

Operate the camera

When displaying live images from a camera with the panning/tilting function, camera controls are available. It may be impossible to operate the camera or some functions may be inoperable depending on the model of the camera.

To operate the camera, display the [CAM] tab of the top page.
Camera operation is as follows.
Function
Function Description
Operation
Pan/Tilt
Adjusts the horizontal/vertical position of the camera image.
Control pads (①)
Click to adjust the camera orientation. The more you click outside of the center of the pad, the more pan/tilt movement you will get.
Zoom
The camera image will be enlarged or compressed in the display.
Click the [-] button or the [+] button. Click the [×1] button to return the zoom magnification to 1×.
Focus
Adjusts the focus of the camera image.
Click the [Far] or [Near] button. Click the [Auto] button to automatically adjust the focus.
Brightness
Adjusts the aperture of the lens.
Click the or button. Click the [Standard] button to return brightness setting to standard.
Preset registration
Registers the current camera orientation to the selected preset position.
Pan/tilt the camera to the desired orientation.
Click the [▼] button in the Preset box, select the preset number (1 to 256) you wish to register, and click the "Register" button.
Note

● Some preset numbers cannot be registered depending on the connected camera model.


● "Home" cannot be registered.


Preset move
Moves the camera orientation to the position preset in the preset registration.
Click the [▼] button in the Preset box, select a preset number (Home, 1 to 256), and click the "Move" button.
Auto mode
Activates the Auto mode function set in the camera.
Select "Auto mode" as the operation mode and click the [▼] button to select the following camera's auto mode. Click the [START] button to start the camera in Auto mode. Click the [Exit] button to exit the Auto mode.

● Auto-Following/Tracking: The camera automatically tracks moving objects on the screen.


● Auto Pan: The camera automatically rotates within the range of the pan start and end positions set in advance.


● Preset Sequence: Moves through the preset positions registered in advance in the camera, starting with the lowest preset number.


● Patrol: Performs the operations recorded in advance by the camera.


Note
Set the Auto mode in the camera menu before use.
AUX operation
The device connected to the AUX terminal of the camera is set to the Open/Closed state.
Select "AUX" as the operation mode and click the [▼] button to select the AUX terminal number.

● Click the [Open] button to open the AUX terminal of the camera.


● Click the [Close] button to close the AUX terminal of the camera.


Note
AUX terminal number selection is valid only for WJ-GXE500. For cameras other than WJ-GXE500, only Open/Close operation is possible.
Wiper operation
Operate the washers/wipers on the
WV-SUD638.
Select "Wiper" as the operating mode, click the [▼] button, select the following camera wiper functions, and click the [Start] or [End] button.

● High-speed: Continuous wiping operation. (once every 4 seconds)


● Low-speed: Continuous wiping operation (once every 8 seconds)


● Temporary control: Performs 5 wiping operations at high speed (once every 4 seconds).


● Washer: Performs the specified washer/wiper operation.


Note

● The following operations cannot be performed while the washer is in operation.


　 ・ "Wiper" function - [Start] and [End] operations
　 ・ Pan, tilt, zoom, and focus control
　 ・ "Auto mode" - [Start] operation
　 ・ "Preset" - [Move] operation

● Washer operation setting is required on the camera side. For more information, refer to the Operating Instructions of WV-SUD638.


Active ClearSight
Activates the Active ClearSight function. 
Select "Active ClearSight" as the operation mode and click the [START] button.

Event function

About event function

The recorder will take an event action when any of the following events occur.

Terminal alarm: An event when an alarm input signal is supplied from an external device such as a door sensor to the alarm input terminal on the rear of the recorder.


 Camera site alarm: An event when an alarm (camera terminal alarm, etc.) is detected by a camera.


 Command alarm: An alarm when receiving an alarm from a PC, etc. via a network.

Action to be taken upon an event occurrence

When the recorder recognizes an event, it will take an event action according to the set action mode.
Refer to the following section for further information about the event action and action mode.
The actions that can be set up and checked from a PC when an event occurs are described below.
☞ Action to be taken upon an event occurrence
Display the alarm message
A window that notifies of an event occurrence will be displayed.
Click the [OK] button or the [×] button to close the window. When several events occur at the same time, the information for the event that occurred last will be displayed. When you check "Do not display this message again", the alarm message will not be displayed until the web browser is restarted even if an event occurs.
Display the alarm button
The [ALM] button will be displayed in the status display area. The alarm action will be canceled by clicking [ALM] button.
☞ Cancel the alarm action
Display the error button
The [ERR] button will be displayed in the status display area. The error action will be canceled by clicking [ERR] button.
☞ Cancel the error action

Cancel the alarm action

To cancel the alarm action manually, click the [ALM] button in the status display area.

→ The alarm action will be canceled. The event recording will stop and return to the operational status just before the event occurred.

Cancel the error action

When an error (trouble) occurred on the recorder, the recorder will take the error action (a series of actions that notifies of the error occurrence). An error display window providing information on the error that occurred will be displayed on the web browser. To cancel the error action manually, close the error display window, and click the [ERR] button in the status display area.
→ The error action will be canceled.
Note:

● When an error occurs, take remedial action by following the instructions displayed on the error log panel. The error indicator on the front of the recorder will go off when the cause of the error has been eliminated.
☞ Play images selected from logs (Log search)


● The [ERR] button is continuously displayed even if the cause of the error is automatically resolved. Click the [ERR] button to turn it off.

Play

Play recorded images

Display camera images recorded on the recorder’s hard disk. There are 2 ways to play recorded images as follows. Play image recorded at a designated date & time. Search and play recorded images. Playback operation can be made while recording.
Important:

● Audio cannot be played.


● The maximum number of browser connections that can play simultaneously is two. The number of connections includes the number of mobile regenerations of the i-PRO Mobile APP smartphone application. When two browsers are running, a user at the same level cannot run a third browser. When using a submonitor, the maximum number of connections is limited to one.


● Depending on the compression method, resolution, frame rate, etc. of the recorded images, the replay speed may be slower.


● If the frame rate of the recorded image is more than 15 ips, the image is resumed with a shortened frame rate.


● If the browser is closed during the playback, it takes about 90 seconds before the next time the browser is connected, the playback will be ready. It is OK to stop the playback and exit the browser.
Step 1
Click the [HDD] tab on the top page of the operation window.

→ The [HDD] tab will be displayed.
Step 2
Click the [Play] button.

→ Playback of a recorded image will be performed.
The "Playback" indication and the "Step 1" indication will be displayed on the status display area.
Playback will start from the point at which the last playback was stopped (date & time).
Step 3
Click the [Stop] button on the [HDD] tab.

→ "Playback" and "Step 1" will disappear from the status display area, and playback will stop. Live images from the camera will be displayed on the image display area.
Note:

● When starting playback for the first time after login, playback will start from a point around 30 seconds before the latest recorded image.
While recording, the playback starts 30 seconds prior to the current time. Depending on the recording settings, images may be played back more than 30 seconds before.


● When load to be processed is too heavy for the recorder (such as when many cameras are connected, images (live/playback) are displayed on many windows (segments)), playback speed may become slow or playback may stop for a while.


● The camera image can be changed by clicking the [Cam. select] tab and the camera title during playback.


● The playback video may temporary stop or the image may not be displayed if the vicinity of the current time is continuously being displayed.

About playback operation

The following operations are available during playback:
Function
Example
Operation
[Play]/[Rev play] button
 /

● Plays recorded images.


● Plays back recorded images in reverse.


* Playback and reverse playback may not work when the [Play] or [Rev play] button is clicked while recording images at a lower frame rate.


[Stop] button

● Playback will stop and live images will be displayed when this button is clicked during playback.


[Pause] button

● Playback will be paused when this button is clicked during playback.


● Playback will resume when this button is clicked during pause.


[FF]/[FR] button
 /

● Playback speed of fast playback will be changed in the following order each time the [FF] button is clicked:
Step2 (Approx. ×2) → Step3 (Approx. ×4) → Step4 (Approx. ×8) → Step5 (Approx. ×16) → Step6 (Approx. ×32) → Step7 (Approx. ×48)


● Playback speed of fast reverse playback will be changed in the following order each time the [FR] button is clicked:
Step2 (Approx. ×2) → Step3 (Approx. ×4) → Step4 (Approx. ×8) → Step5 (Approx. ×16) → Step6 (Approx. ×32) → Step7 (Approx. ×48)


● The step of the playback speed will be displayed on the playback status display.


* When playing H.264/H.265 images, some frames of recorded images will not be displayed. Fast playback/fast reverse playback of images will be performed with the refresh interval setting of the camera.


[Next record]/[Prev record] button
 /

● When the [Next record] button is clicked, playback point will skip to the start time of the next recorded images.


● When the [Prev record] button is clicked, playback point will skip to the start time of the previous recorded images.


* When there is no next/previous recorded image to be skipped to, the current playback will continue. In this case, playback time of the current playback may sometimes be displayed as around for 1 minute ago.


[Next image]/[Prev image] button
 ／

● The next frame will be displayed when the [Next image] button is clicked during playback/pause, and playback will pause.


● The previous frame will be displayed when the [Prev image] button is clicked during playback/pause, and playback will pause.


* When playing H.264/H.265 images, some frames of recorded images will not be displayed. Reverse frame-by-frame playback will be performed with the refresh interval setting of the camera.


[Go to last] button

● When this button is clicked, playback of the latest recorded images will start. The starting point is around 30 seconds before the date & time of the latest recorded images. While recording, the playback starts 30 seconds prior to the current time. Depending on the recording settings, images may be played back more than 30 seconds before.


* When the [Go to last] button is clicked while recording images at a lower frame rate, playback of the latest recorded images may be paused or images may not be displayed. The playback video may temporary stop or the image may not be displayed if the vicinity of the current time is continuously being displayed.

Play image recorded at a designated date & time

Start playback by designating the desired date & time of a recorded image. Playback operation can be made while recording.
Step 1
Click the [Cam. select] tab on the top page of the operation window, and select a camera for playback from the camera selection box.
☞ Camera selection panel
Step 2
Click the [HDD] tab.
☞ Top Page
Step 3
Click the [▼] button and determine the date & time of the desired images.
Step 4
Click the [Date search] button.
→ "Playback" and "Step 1" will be displayed in the status display area, and playback will start from the image corresponding to the designated date & time. (About playback operation: "Play recorded images")
☞ About playback operation
Note:

● When playing H.264/H.265 image by designating date & time, playback may start from a point several seconds before or after the designated date & time.


● When no recorded image found at the designated date & time, playback of images recorded after and at the closest to the designated date & time will start.

Search and play recording events (REC event search)

Search the recording event list for a recording event and play it back.
Important:

● To use recording event search, "HDD" must be selected for [Disk/Medium].
It is also possible to filter recording events using the search filters.
Step 1
Click the [Control] tab on the top page of the operation window, and click the [REC event] button in the [Search] box.
☞ Top Page
→ The recording event search window will be displayed.
Step 2
Specify the search conditions (filters).
[Date & time range]
Select a time range by designating a start and end date & time. The designated time range will be searched.
[REC event]
Searches for images recorded by the selected recording mode only. Check the checkbox corresponding to the desired event type. When the checkbox for [All] is marked, the checkboxes of all of the following events can be marked:

Schedule [SCH]: Recording by the schedule recording event


Terminal alarm [TRM]: Recording triggered by a terminal alarm


Command alarm [COM]: Recording triggered by a command alarm


Camera site alarm [CAM]: Recording triggered by camera site alarm


 Emergency [EMR]: Recording triggered by the emergency recording event


 SD backup rec. [SD]: Recording by the SD memory backup function


 Extension software alarm [SW1~SW16]: Record by extension software alarm
Note:

● When you search Extension software alarm, the event type in the search result list is displayed as follows for each event. Each name is in case of default setting.
Intruder: SW1, Loitering: SW2, Direction: SW3, Cross line: SW4
Occupancy Detection Area 1～Occupancy
Detection Area 4: SW5～SW8, User-defined 1 ～User-defined 8: SW9～SW16


● User-defined 1 to user-defined 8 of the extension software alarm are displayed when the message ID of the extension software alarm is set.
☞  Configure the advanced settings for recording and events [Advanced setup]
[Camera]
Searches for images recorded with each selected camera. Mark the checkbox corresponding to the desired camera. When the checkbox for [All] is marked, the checkboxes of all cameras can be marked.
Step 3
Click the [OK] button.

→ "FILTERING" appears in the status display area, and the filtered result will be displayed in the list display area.
[Total]
Displays the total number of searched data. When more than 10001 data matched, the "> 10000" indication will be displayed.
[All list] button
Cancels filtering and displays all recording events.
[Refresh] button
Updates the list to the latest one.
[Prev page (<)] button
Displays the previous page of the list.
[Next page (>)] button
Displays the next page of the list.
[Date]
Start time of recording will be displayed.
[Cam]
The camera which recorded the images will be displayed.
[Evt]
Event type will be displayed.
☞ Search and play recording events (REC event search)
[HDD]
The hard disk drive number in which the corresponding recorded images are stored will be displayed.
[Audio]
When audio is attached to recorded images, the audio icon will be displayed.
Note:

● The [All list] button will become unavailable during playback. To use the [All list] button, stop playback and click it.


● When many cameras are connected, the recording start time of each camera may sometimes not be the same.
Step 4
Click the date & time of the desired recording event.
→ Playback of recorded images of the selected recording event will start. (About playback operation)
　☞ About playback operation

Useful functions

Copy recorded images

Copy the recorded image on the recorder to an external storage device (external HDD, USB memory stick) or NAS.
Refer to the following section for further information about the copy function.
☞ Copy recorded images
Refer to the following section for information on how to play copied images.
☞ Play back the copied/downloaded images on a PC
Refer to the following section for the details of copying with the NAS (NAS backup function)
☞ NAS backup function
Step 1
Click the [Control] tab on the top page of the operation window.
☞ Top Page

Step 2
Click the button in the [Copy] box.
→ The "Copy" window will be displayed.

Step 3
Specify the detailed conditions of recorded images to be copied. Specify the information to be set as conditions.
[Camera]
Select the camera you wish to copy. Mark the checkbox next to the desired camera. When the checkbox for [All] is marked, the checkboxes of all cameras can be marked.
[Date & time range]
Designate the start point (start date & time) and the end point (end date & time) of recorded images to be copied. Click the [▼] button, and then designate date & time.
[File format]
Select the file format (Original (n3r/n3a)/MP4) of the recorded data to be copied. Mark the checkbox corresponding to the desired file format.
[Alteration detection]
Determine whether or not to attach the alteration detection code to the recorded images to be copied.
When the alteration detection code is attached, it is possible to check if the copied recorded images have been altered or not when playing the copied recorded images using the viewer software. Click the [▼] button, and then select "On" or "Off".
[Password]
To copy with password protection, mark the corresponding checkbox and enter 5 to 8 alphanumeric characters for the password. However, passwords cannot be assigned to MP4 files.
The password will be required to play back the copied data.
[Data size]
When the [Measurement] button is clicked, size of the data to be copied will be displayed.
[Free]
The remaining capacity of the destination medium (external storage device) will be displayed.
Step 4
When the [OK] button is clicked, the confirmation window will be displayed. Then click the [OK] button on the displayed confirmation window.

→ The data copy window will close. Copying will start and the "COPY" icon will be displayed in the status display area. When copying is complete, the "COPY" icon will disappear.
Important:

● When copying to an external storage device is being performed, do not disconnect the external storage device. Otherwise the data stored on the external storage device could be lost.


● When the copy end time is set earlier than the start time, copying will not start even when the [OK] button is clicked.


● When copy medium lacks enough storage space, data will be copied until the copy medium is full. Use a medium with sufficient storage capacity to avoid left over data that is not copied.


● Copying will be performed in the following order: Viewer Software → Images → Audio Depending on the designated time range for copying and the remaining space of the storage medium, images and audio may not be copied.


● When clicking the button in the [Copy] box during copying, the confirmation window for cancellation of the current copying will be displayed. It is possible to cancel the current copying on this window.


● Do not turn off the power of the recorder while copy is in progress. If the power is turned off while copying, the storage media copied on will become unusable.


● Recorded images (data) of up to 1 million can be copied onto the external device connected to the copy port "COPY". However, it is impossible to copy any more data exceeding these limits even when there is a sufficient remaining capacity.


● When another user operating the recorder has opened the copy panel or when the destination medium has been selected by another user, the copy window cannot be displayed.


● When the web browser is closed during the copying process, the process will be stopped. Do not close the web browser during the copying process.

Check a list of copied recorded images

Display a list of data (recorded images) copied on the external storage device and confirm them. It is possible to search for copied data using filters. Available filters are "Date & time range" and "Camera".
Step 1
Insert the external storage device on which the recording data is copied.

Step 2
Click the [Control] tab on the top page of the operation window.
☞ Top Page

Step 3
Select [USB] for "Disk/Medium" in the [Search] box, and then click the [Copy data] button.
→ The copy data search window will be displayed.

Step 4
Specify the search conditions (filters).
[Camera]
Searches for images recorded with each selected camera. Mark the checkbox corresponding to the desired camera. When the checkbox for [All] is
marked, the checkboxes of all cameras can be marked.
[Date & time range]
Select a time range by designating a start and end date & time. The designated time range will be searched.
[File format]
Searches for images recorded with each selected file format. Mark the checkbox corresponding to the desired file format.
Step 5
Click the [OK] button.

→ Copied data matching the search criteria will be displayed on the list display window.
[Total]
Displays the total number of searched data. When more than 10001 data matched, the "> 10000" indication will be displayed.
[All list] button
Cancels filtering and displays all recording events.
[Refresh] button
Updates the list to the latest one.
[Prev page (<)] button
Displays the previous page.
[Next page (>)] button
Displays the next page.
[Date]
Start time of recording will be displayed.
[Cam]
The camera number of the recorded data will be displayed.
[Format]
Displays a file format.
Important:

● Do not remove the external storage device during playback of the list of copied data. Otherwise the data stored on the external storage device could be lost.
Note:

● When copying large amounts of data, more time is needed to display the list.


● If you check the list of another external storage device, select the "HDD" on [Disk/Medium] of [Search] box and then select "USB" again.


● Refer to the following section for information on how to play copied images.
☞ Play back the copied/downloaded images on a PC

Download recorded images currently being played

Designate the start point and the end point of recorded images currently being played and download images to a PC.If the original format is selected for the file format of the data to be downloaded, the recorded images will be downloaded as an image data file (filename.n3r) and an audio data file (filename.n3a). If MP4 format is selected, the recorded images will be downloaded as an MP4 file (filename.mp4). Refer to the following section for information on how to play downloaded recorded images.
☞ Play back the copied/downloaded images on a PC
Important:

● When download is canceled in the process of the download, it is impossible to properly play the downloaded file on a PC.
Step 1
Click the [HDD] tab on the top page of the operation window.
☞ Top Page

Step 2
Play back the recorded images.
Click the [Start] button in the download operation area at the playback point where the download is to start. Another way to start the download is to click the start time box and enter date & time.
→ The date & time set in the start time box will be displayed.
Step 3
Click the [End] button in the download operation area at the playback point where the download is to end.
Another way to end the download is to click the end time box and enter date & time.

→ The date & time set in the end time box will be displayed.
Note:

● It is possible to designate up to 60 minutes of the time range per download.
Step 4
Click the [Download] button.

→ The "Download" window will be displayed.



Step 5
Select the file format (Original (n3r/n3a)/MP4), "With audio" or "Without audio" to determine whether or not to download images with audio, and select "On" or "Off" to determine whether or not to attach an alteration data on downloaded images due to alternation detection. 
When assigning a password, enter 5 to 8 alphanumeric characters for the password. However, passwords cannot be assigned to MP4 files.
When the setting is completed, click the [OK] button.
→ The file download will be started.
Note:

● Images recorded in H.264 or H.265 can be downloaded in MP4 format. If audio is recorded in AAC-LC and "With audio" is selected, the images are downloaded in MP4 format with audio.


● Copying and downloading in MP4 format are available for up to 2 users at the same time.
☞ Copy recorded images


● When the size of the file being downloaded exceeds 2GB, the download will be terminated at that point.


● If downloading in MP4 format, if there is a part that has not been recorded within the specified date and time range, or if there is a part where the recording settings have been changed, the download will end with that part.


● During download, cameras switching or setting menu display is not available. Please wait until the download is completed.


● The image may be downloaded from a few seconds before* the specified start date and time.


　 * The time depends on the refresh cycle setting of the camera (setting range: 0.2 to 5 sec). The camera refresh cycle setting is set to 1 second when the camera is registered. Refer to the Operating Instructions of the camera for the refresh cycle settings.

Play back the copied/downloaded images on a PC

The original file or MP4 file is copied to the destination when the playback image is copied or downloaded. It is possible to play, save and print the copied/downloaded data files using the dedicated viewer software. The MP4 file can be played on the general playback software.

To play recorded images copied on the media device

The executable file of the viewer software (NX_Viewer.exe) is also saved directly under the drive when images are copied to the medium.
Double click the executable file to launch the viewer software when you play the copied images in the medium. Refer to the following section for how to use the viewer software.
☞ How to use the viewer software

Play recorded images downloaded using a web browser

Download the viewer software (compressed file: NX_Viewer.zip) and extract the file. Expanding the folder creates the NX_Viewer folder. In this folder you will find the viewer software executable file (NX_Viewer.exe).
Refer to the following section for how to use the viewer software.
☞ How to use the viewer software
Download the viewer software
Click the [Viewer] button in the download operation area on the top page of the operation window.
☞ Download operation area
→ The file will be downloaded.

How to use the viewer software

To start the viewer software, double-click the executable file (NX_Viewer.exe) in the external storage device if you copied it to an external storage device, or the executable file in the extracted folder if you downloaded it from a web browser.
Important:

● When using the viewer software on more PCs than the number of connected cameras, a license is required for each PC. Refer to your dealer for the software licensing.
Note:

● The license agreement window will be displayed when you first launch the viewer. The viewer software is launched when you accept the license agreement.
Playback operation window when images are displayed on a full screen

①Playback time and date display area


②Playback operation button


③Image display area


④Search box


⑤List display area
Select playback images
Step 1
Click the button.
→ The "Open" window will be displayed.
Note:

● When you run the executable file copied to the external storage device, the file open window will be automatically displayed.
Step 2
Select the image data file (filename.n3r, filename. mp4), and click the [Open] button.

→ The information on the file selected in the list display area will be displayed.


　 Recording date and time: Displays a start time and an end time for copying the recorded images.


　 Recording CH: Displays the camera number.
Note:

● It is possible to select multiple files (up to 100 files) by clicking the desired files while holding down the [Ctrl] key or the [Shift] key and display all of them in a list by drag & drop.


● Do not change the file name of the copied or downloaded image data. If the file name is changed, the file information will not be displayed correctly.


● The image data file can be selected by dragging and dropping the file on the viewer software without opening the file open window.


● The files can be sorted by start date & time in ascending or descending order by clicking the header of the list display area.


● To add image data to the list display area, rightclick the list and select [Add file] from the menu displayed. When the window for opening files is displayed, proceed to Step 2. The image data is added to the list.


● When the number of displayed image data files has reached 100, no more files can be added. The number of the image data is displayed on the top of the list.


● Clicking the [ ]button will delete all data displayed on the list. Another way to clear the list is to right-click the list and select [Clear all list].


● Image data after 2038 cannot be played back.
Playback downloaded images
Use the playback operation button to play downloaded images. If the same camera channel is displayed on the list, the next list image in playback mode or the previous list image in reverse playback mode will be played back consecutively. If the same camera channel is not displayed on the list, playback will stop, the image display area will turn black and playback will be paused.
Note:

● If a password is given to the data, the password will be required. The image will be played only when the correct password is confirmed.


● Playback images and audio may sometimes not be synchronized exactly.
The playback operation buttons enable the following operations.
[Play] button : Starts the playback.
[Rev play] button : Plays the image backwards.
[FF] button : Plays the image at high speed.
[FR] button : Plays the image backwards at high speed.
[Pause] button : Pauses the playback.
[Next image] button : Moves to the next image. It is operable only when playback is paused.
[Prev image] button : Returns to the previous image. It is operable only when playback is paused.
[Next record] button : Plays the next recording file on the list.
[Prev record] button : Plays the previous recording file on the list.
The playback position can be changed with the slider bar. When the slider bar is moved, the image will be paused. Restart the playback with the [Play] button.
Change the playback time and date
Play image recorded at a designated date & time

Selecting a date from the calendar, assigning time and a recording channel and clicking the [Search and play] button will start to play the image of the assigned date and time.
The filtered date is displayed with a red circle on the calendar.
Play an image by selecting it from the list

Selecting a line on the list will play the image of the selected date and time, and the recording channel.
Clicking it will pause playback at the first image and double-clicking will start the playback.
Make the image easy to see
Display enlarged images

When setting a cursor on the image display and manipulating the mouse wheel, digital zoom is displayed.
Clicking the image during zoom display changes the screen center to the clicked position.
Change the display size

Enlarges the window screen display.
Returns the enlarged window screen display to the original size.
Display the image maximized to the whole window.
The maximized image to the whole window is returned to the original by the [Back] button or the [Esc] key.
Change the display format

Displays the image in the screen with the aspect ratio kept.
Displays the image with it expanded or contracted to fit in the screen.
Displays 1 pixel of the screen on 1 dot.
When you click the image in the screen, the center position changes to the point where you have clicked.
Smooth the high-speed playback

Checking the box enables a smooth, high-speed playback.
The fast playback speed may be limited depending on the performance of the PC in use or process status.
Plays the fisheye image of the fisheye network camera (made by i-PRO or Panasonic, hereinafter called "fisheye camera")

When you select a fisheye image which can be corrected, the image will be corrected and displayed on 1-screen PTZ/4-screen PTZ.
After clicking the image during corrected display on 1-screen PTZ/4-screen PTZ, the clicked position will be centered on the screen.
Returns the image to the fisheye image.
Corrects the image on 1-screen PTZ.
Corrects the image on 4-screen PTZ.
Fisheye images other than those manufactured by us or Panasonic cannot be corrected and displayed.
Adjust the volume
When the audio data is available, a button to adjust the audio will be displayed.
Adjusts the volume. Clicking the button can switch the volume in three levels.
Toggles Audio playback/Silent.
If the audio is controlled or adjusted by another application, the audio may not be played correctly on the viewer software. To play the audio correctly, adjust the audio only with the viewer software.
Detect alteration of the image data
It is possible to detect alteration in downloaded data to which a code for alteration detection has been attached.
Confirm whether the played image has been altered or not by the following procedures.
Step 1
Select the data to detect alteration on the list and click the button.
→ File advanced window will be displayed.

Step 2
Select the [Check alteration] and click the [Execute] button.

→ Starts alteration detection and displays the results once the detection has been completed.
Save still images
Save an image displayed in the image display area as a JPEG file on a PC.
: Saves the image on pause in JPEG file with a new name.
Save image data (copy)
Save selected image data (filename.n3r, filename.mp4) in any folder on the PC.
Step 1
Right-click the list and select [File advanced function] from the displayed menu.
→ File advanced window will be displayed.

Step 2
Select the [File output] and click the [Execute] button.
→ The "Save As" window will be displayed.

Step 3
Designate the folder name and destination drive and click the [Save] button.
→ Starts saving the image data and displays results once the saving has been completed.
Print the displayed image
Print the image displayed in the image display area.
: Prints the image on pause with the date and time.