Preface

About the user manuals

This operating instructions compatible with firmware version Ver. 1.40 of WJ-NX510K Series, WJK-NX410K Series and WJ-NX310K Series.
WJ-NX510K Series refer to WJ-NX510K, WJ-NX510KG and WJ-NX510KGV.
WJ-NX410K Series refer to WJ-NX410K, WJ-NX410KG and WJ-NX410KGV.
WJ-NX310K Series refer to WJ-NX310K, WJ-NX310KG and WJ-NX310KGV.
Unless otherwise noted, the screen and other descriptions in this manual are based on the WJ-NX310K as an example.
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For more information about our and Panasonic cameras in this manual and on the screen, contact your dealer.
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The maximum number of cameras for each model listed in this document is as follows.
NX310K Series Up to 32 cameras*
NX410K Series Up to 64 cameras*
NX510K Series Up to 128 cameras*

*When using the Additional Camera Kit (option).


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The "n" in "camera n" in this manual indicates the maximum number of cameras for each model.
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"<Control No.: C****>" used in this document is the number used when searching for the relevant information on our support website below.
https://i-pro.com/global/en/surveillance/training-support/support/technical-information
In this manual, differences in functions and screens depending on the model are indicated as follows.
[NX310]: Functions and screens that are only compatible with the NX310 Series.
[NX410/NX510]: Functions and screens compatible only with NX410K Series and NX510K Series.

Abbreviations

The following abbreviations are used in this manual.
WJ-NX310K Series is called NX310.
WJ-NX410K Series is called NX410.
WJ-NX510K Series is called NX510.
Microsoft Windows 10 is described as Windows 10.
Network cameras are described as cameras.
Personal computers are called PCs.

About the settings and operation of the recorder

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The recorder can be operated using the included mouse connected to the USB port on the rear side of the recorder and the on-screen keyboard. Refer to "Basic operations" of Installation Guide for the operation of the mouse and the on-screen keyboard.
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The camera settings are automatically done in accordance with recording settings of the recorder once the camera is registered in the recorder. If you directly change settings related to image and audio of the camera registered in the recorder, the settings may differ from those of the recorder or some functions may not work properly.
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It is also possible to perform settings and some operations of the recorder from the web browser. Refer to "Lists of the setting items" for setting items via the web browser and "List of operation items" for operational items via the web browser. Refer to "[Operation via PC web browser]" for the operation.
☞ Lists of the setting items (Setup menu)
☞ List of operation items
☞ [Operation via PC web browser]
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This documents is sub headed in each applicable page such as "Setup via recorder's main monitor", "Operation via recorder's main monitor", "Setup on browser" and "Operation via PC web browser".
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Depending on the camera type, if you select a parameter that is not supported by the camera, a setup error will be detected. Check the setup items that show an error icon [] on the setup screen.

Restrictions when using this product

When using this product, some functions have the following restrictions. Before using this product, keep the following in mind.
Restrictions for individual cameras are posted on our support website.
When connected to a monitor
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If a sub-monitor is connected while the main monitor is displaying images, the main monitor will go to black for a few seconds. The same applies in the reverse case.
When using a 4K-compatible monitor
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When displaying on 1-screen, videos of 60 fps will be thinned out to 30 fps.
When displaying live images from the camera
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Black screen may be displayed for the first several seconds (*) when the following operations are performed while displaying live images.
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When live images are displayed (by switching camera, etc.)
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When the number of screen divisions is switched.
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When switching cameras, switching the number of split screens or using sequence display on the main monitor or sub monitor, depending on the camera, the font size in the camera image displayed on the other monitor may appear different.
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When a live image from a camera with a recording frame rate set to from 25 ips to 60 ips is displayed on a monitor, some subjects may not be displayed smoothly.
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After settings are changed, it may take up to 10 seconds for the camera's live image to be displayed.
When playing recorded images
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First several seconds (*) may be skipped when the following operations are performed while playing recorded images.
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When cameras are switched
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When the number of screen divisions is switched (When zooming into/out of a paused recorded image, an image occurring several seconds before or after the displayed image may be zoomed in.)
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When the playback button is clicked again while playing images
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When the first frame is displayed by starting the frame by frame playback during pausing
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Playback may be performed in several seconds intervals (*) when the following operations are performed. Refer to the description of operations during playback for how to control playback.
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☞ Playback operation panel
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☞ About playback operation
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Reverse playback
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Fast playback/Fast reverse playback
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Reverse frame playback
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When playing images by designating date & time, playback may start from a point several seconds* before/after the specified time or from the first frame of the next record.
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When the latest recorded image is played, playback may start from a point several seconds before/after a point that is 10 seconds before the latest recorded image. The playback may be paused some ten seconds after the start of the playback depending on the volume of recorded image data.
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When the frame rate is set to 25 ips ~ 60 ips, recorded images may not be played smoothly.
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If you play across parts with different resolutions, the screen may stop updating. In this case, stop playback and then try playback again.
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If the load of this product is too great to continue playback, if recorded images cannot be displayed, or if there are no recorded images, playback will stop and return to live image display.
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When you connect or disconnect a monitor, playback stops and returns to live image display.
When recording images
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The actual time of recording trigger (event occurrence time, start time of the schedule recording, etc.) and the recording start time (time displayed on the recording event list) may not exactly be the same.
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When pre-event recording is set to be performed, the recording may not be performed as the set duration.
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If the frame rate is set to switch during the event recording or the emergency recording, it may take a few seconds to switch the rate depending on the refresh cycle interval.
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Depending on the camera, setting the recording frame rate to 60 ips may cause interruption of audio or reduction of the recording frame rate.
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If you set the smart coding (GOP control), the pre-event recording and SD memory backup functions will not work properly. If you want to use those functions, set the smart coding (GOP control) to off.
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If the stream of the camera registered to this recorder is set to the SD recording stream on the camera side, it will not be able to switch the frame rate during event recording or emergency recording.
When using AI privacy guard recording
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To use the AI privacy guard recording, the extension software WV-XAE201W is installed on the camera and its setting needs to be completed. In addition, the "Target stream" in AI privacy guard setting on the target camera needs to be set to "Stream (2) & Stream (4)".
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AI privacy guard recording requires registration frames for 2 cameras.
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AI privacy guard recording uses stream 2 for recording, monitor live 1-screen display, and browser display. It also uses stream 4 for monitor live multi-screen display. The frame rate of stream 4 will be 10 ips.
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AI privacy guard recording operates according to the recording and scheduling settings of the paired camera.
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Even if the alarm recording camera is either one of them, both cameras will record the alarms.
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AI privacy guard recording does not support SD backup recording.
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"Stream 2" in "Do not use stream 2 of camera with each function of this recorder" and "Display stream 2 live image when displaying on the monitor with 1-screen display." refers to "Stream 3" and "Stream 4".
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Depending on the camera, the upper limit of the frame rate differs when AI privacy guard is set. For details, please refer to the operating instructions of the camera.
When copying images
Copying of recorded images may start from a point several seconds (*) before the designated start time when copying recorded images.
When using a USB memory stick/ external storage device
After a USB memory stick is inserted, it may take time to recognize the medium. It also may take time if the capacity size of the inserted media is large.
When using the web browser
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When downloading playback images, downloading of recorded images may start from a point several seconds (*) earlier than the designated start time.
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The data size that can be downloaded for one playback image download is approximately 2GB. If the data size in the specified date and time range exceeds that, the download will end prematurely.
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When downloading playback images as MP4, if there is a part that is not recorded within the specified date and time range, the download will start from the starting date and time and end at that part.
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When connecting via HTTPS, an error message such as "This connection does not protect your privacy" is displayed, but HTTPS communication is still possible.
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When pop-up dialogs such as alerts appear, updates to live and playback video will temporarily stop. The video is updated when the pop-up dialog is closed.
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When using a sub-monitor, the maximum number of playback connections is one.
When backing up the SD memory card
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The product may not record images as set in the product if SD memory cards rather than those supporting the speed class 10 are used. Refer to the operating instructions of the camera for further information.
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If bandwidth control of the camera is changed to a value other than the default value, the SD backup may not function. Refer to the operating instructions of the camera for further information.
When using viewer software
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The playback speed may become slow when playing back high resolution high frame rate images.
When using i-PRO Mobile APP
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When using a sub-monitor, the maximum number of mobile playback connections is one.
Register for remote monitoring
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When the product is registered in the remote monitoring, the following restrictions will be applied.
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Only “1-screen live sequence” and “Switch by alarm terminal input” are available for operation mode of the sub monitor.
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The signal format of HDMI output will be fixed to 1080p.
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No thumbnail will be displayed on the timeline of the main monitor.

* Time (seconds) differs depending on the refresh interval setting of the camera (0.2 - 5 seconds). In the recorder, the refresh interval setting of the camera is set to 1 second at the camera registration.
Refer to the operating instructions of the camera for information about the refresh interval setting.

Before using this product

Motion detection (VMD) function

The motion detection (VMD) function of cameras detects motions referring to changes of luminance (brightness) in areas set in advance.
The motion detection function will not effectively work in the following situations or may sometimes be malfunctioning.
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When there is a very little difference in luminance (brightness) between a background and a subject
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When brightness of images is low such as at night
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When a subject moves very slow
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When a subject is very small
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When the amount of rays of light incidence changes frequently such as at a window or outdoors.
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When light such as sunlight or car headlight comes from outside
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When a fluorescent lamp flickers
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When a subject has depth
When configuring the motion detection settings, check the function performance both in daytime and at night after appropriately configuring the area settings and the sensitivity settings according to the camera installation conditions and possible movement of subjects. When the detection function does not work or false detection occurs, use a sensor separately. Refer to the operating instructions of the camera for further information.

Time display of recorded images

When displaying recorded images, the displayed date & time may sometimes skips. This is not a malfunction.
The displayed date & time on the monitor and the recorder may sometimes not be exactly the same. This is also not malfunction.

Response to the mouse operations

While this recorder is processing multiple operations at the same time, the response to the operations from the connected mouse may temporarily become slow or multiple mouse cursor will be displayed. This is not a malfunction.

Black screen displayed when playing recorded images

In the following cases, a black screen may be displayed during playing recorded images. However, this is not a malfunction.
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When changing cameras or screen patterns during playback or pausing
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When skipping/reverse skipping during playback
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When fast forwarding/reverse fast forwarding during playback
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When the latest recorded image is played while displaying images on a multiscreen*
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When changing the selected camera during the multi-screen display
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When going to the next recording event list by fast forwarding/reverse fast forwarding or skipping/reverse skipping during playback
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When playback operation is affected by another operation (such as when receiving multiple alarms sequentially or while copying is being performed simultaneously)

* Some camera images go black depending on the data volume.

Recording operation

The recorder can connect cameras and record their images on the HDD.
The following recording operations are available.

Schedule recording: Recording that is automatically performed at the designated time range on the designated day(s) of the week


Event recording: Recording that is automatically performed when an event occurs (such as terminal alarm/camera site alarm/command alarm, etc.)


Emergency recording: Gives priority to recording video and audio at emergency using the external switch connected to the emergency record input terminal of the recorder.
Important:

● Recording may not be performed for around 3 seconds in the following cases. However, this is not a malfunction.


　 ・When the settings are changed and the setup menu is closed during recording

Event type

The following event recording types are displayed in list form on the web browser:
SCH: Schedule recording
EMR: Emergency recording
SD: SD backup rec.
The following are detailed event recording types.
COM: Displayed when a command alarm occurred
TRM: Displayed when a terminal alarm occurred
CAM: Displayed when a camera site alarm occurred
PRE: Pre-event recording
SW1 to SW16: Extension software alarm

*Camera site alarms sent from the extension software will be recorded as extension software alarms.