What should I do when I forget ActiveGuard administrator password?

There is no way to reset admin password, reset administrator account on the server PC.

For Details, it is available at the following URL.
　i-PRO Active Guard | i-PRO Products

i-PRO Active Guard system for XProtect
i-PRO Active Guard for WV-ASM300
　 Installation Guide (Setup instruction)　 Chapter 5.7

i-PRO Active Guard system for Genetec
i-PRO Active Guard for Video Insight
　 Installation Guide (Setup instruction)　 Chapter 5.9

Article number：apac-en123741

Last updated：June 19, 2025

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