Schedule Maintenance : Monday February 17, from 9:00am(UTC) to 12:00am(UTC)
During this period, the service will not be available due to maintenance work.
Note on playing back H.265 video on SD memory card
Last update: January, 2019
The H.265 images on SD memory card may not be played back on Windows 10 after the Windows 10 Fall Creators Update(Version 1709 / RS3).
In this case, refer to the following procedures and confirm if "HEVC codec" is installed on your PC using "Movies & TV" tool.
1. Copy the file recorded in H.265 format to the computer.
Right-click on the file and select "Open with" -> "Movies & TV" to open the tool

2. Depending on the presence or absence of "HEVC codec", the screen may differ as follows.
When HEVC codec is installed ![]() |
When HEVC codec is NOT installed ![]() |