Why does my VITV+ split my View into 2 pages?
- Video Insight VMS
- Troubleshooting
Problem Description:
You are trying to view layouts with a specific number of cameras in one layout. But some of the cameras go to the 2nd page of the layout, and now you need to switch pages to view the rest of the cameras. What is the explanation? Why are the cameras being moved to the 2nd page instead of showing in one single layout page?
VITV+ splits a layout into pages if it detects that the number of pixels combined in all the cameras in the layout are too much to be displayed. The reason for this is that Apple TVs are limited to how many pixels it can decode and display at one time. If the app tries to display too many pixels, TV OS will see that the app is using too much memory to display these pixels and it will shut down the app. Hence the need to cap how many pixels the app can display by splitting the layout into pages.
The simple explanation of how things get calculated to determine if the layout should be split is as follows:
・For every camera, multiply the width x height of the current camera resolution (primary stream). This will give you how many pixels are in each camera image.
・Add up all the pixel totals for each camera. This will give you the total number of pixels in a layout.
・If the number of pixels exceeds 40 million pixels, it will start breaking down the layout into pages. Each page must be 40 million pixels or less.
VI Mobile Plus in iOS has a similar restriction. However, VI Monitor in the Mac does not have this restriction as the operating system will not shut down the app if you display all the cameras.
Article number：apac-en124141
Last updated：June 17, 2025
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