Knowledge Base
Whether you are looking for specific answers or helpful hints, the i-PRO Knowledge Base webpage will support you on your journey. Discover extensive information and insights on technical information, compatibility questions, product tips, troubleshooting issues and more.
Repair Requests
Make a request for i-PRO Camera & Hardware Repairs.
White Papers
Read about i-PRO products' core technology and cybersecurity best practices.
Release Note
Check out current release notes for i-PRO products, including the latest news features and resolved issues.
Compatibility
Check the compatibility between i-PRO products as well as between i-PRO and third-party products.
Product Tips
Helpful tips and how-to guides on i-PRO products' usage.
Troubleshooting
Troubleshooting guide for solving problems or errors with i-PRO products.
VMS tips
Discover technical tips for optimizing i-PRO cameras on Genetec and Milestone VMS platforms.
Technical Information
Technical documents and videos with a control number (Cxxxx) to supplement information from our manuals.