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Vulnerability Response Policy

[OSS Vulnerability]

The following rules are defined in our quality management standard.

  • Investigate known vulnerabilities in the OSS used by i-PRO products.
  • Determine whether or not vulnerability countermeasures are necessary in consideration of their importance, etc., and take necessary countermeasures.
  • Obtain the manager's approval for the above.

Regardless of whether development is in progress or has been completed, if a serious vulnerability is discovered and we determine that it is necessary to address it, we will carry out additional development.
The countermeasure schedule will be determined within 10 business days, taking into account the market impact and other factors.

[Product Vulnerabilities]

If you have discovered an undisclosed vulnerability in our products, Please report it to the following address.

https://i-pro.com/products_and_solutions/en/surveillance/product-security/contact-us/psirt

We will respond within 10 business days from receipt and report status updates every 1-3 months.
Regardless of whether development is in progress or has been completed, if a serious vulnerability is discovered and we determine that it is necessary to address it, we will carry out additional development.