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  2. Does my mobile device need to support 4K to display 4K video on the i-PRO Mobile App?

Does my mobile device need to support 4K to display 4K video on the i-PRO Mobile App?

  • Network Recorders
  • Specification

Yes, the video will be displayed on non-4K compatible devices, but it will not be displayed in 4K resolution, but will be scaled down to the maximum resolution supported by the device.

Therefore, the images will be less detailed than on 4K-compatible devices, but the images themselves can be viewed without problems. Depending on the terminal and OS version used (terminal specifications and H.264/H.265 decoder support range), decoding may not be possible. If the camera's JPEG size is large, delivery from the recorder may stop, resulting in a “reception error” in the i-PRO Mobile APP, which cannot be displayed.

Article number:us-fr123866

Last updated:June 16, 2025

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