What can I do if newly added cameras do not show in my VI Mobile App?

After adding cameras through VI Monitor Plus, the VI services should be restarted. Then, refresh the connection on the VI Mobile App. If this doesn’t help, then remove the server from the VI Mobile App and re-register it.

Ensure the VI Server and VI Mobile App are on the latest version

Article number：us-fr123816

Last updated：June 16, 2025

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