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When I install windows 10 update version 1903 or later, the settings on i-PRO Network Cameras have unexpectedly been changed.

  • Network Cameras
  • Browser/OS support
  • Troubleshooting

If "User auth." is "Off" in the camera settings, the settings such as “Stream encoding format” and “Image capture size” may be unexpectedly changed when updating to Windows 10 version 1903 or later.

Set "User auth." to "Off".
The procedure is available from the following URL.
unexpected-setting-change

Article number：us-fr121041

Last updated：June 09, 2025

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