A recorder does not recognize an external storage device for copying recorded images. What should I do?
- Network Recorders
- Operation
It may take time for a recorder to recognize an external storage device such as USB memory stick, SD memory card, external HDD or so.
Wait for 30 seconds after you insert an external storage device to a recorder, and then click [ Copy ] button.
A USB memory stick and an external HDD need to be formatted before use.
About an available external storage device and a format specified by the recorder, it is available at the following URL.
Documentation Database
Title : Important Information
"About external storage devices (External HDD and USB memory)"
Title : Operating Instructions
"Format USB medium" or "Format SD memory card"
About the list of verified external storage media,
https://www.psn-web.net/ssbu-t/Support/SD_Memory_Card.pdf
Article number:us-fr121486
Last updated:June 12, 2025
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