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 i-PRO Active Guard Setup Instructions for Milestone XProtect

Last update: February 2025

 

Scenario: This page provides detailed setup instructions for integrating i-PRO Active Guard with Milestone XProtect.

 1. Install the Extension Software on the Camera and Set It Up Using iCT
    2. Set Up XProtect
    3. Install and Set Up the i-PRO Active Guard Server
    4. Install and Set Up the Plug-in for XProtect

For more details, including system requirements, please refer to the i-PRO Active Guard Setup Instructions for Milestone XProtect.
i-PRO Active Guard Setup Instructions for XProtect


1. Install the Extension Software on the Camera and Set It Up Using iCT  

The extension software is installed and configured using the i-PRO Configuration Tool (iCT).
Please refer to the following URL to download the extension software and i-PRO Configuration Tool (iCT).
Download Links

2. Set Up XProtect

This section explains how to configure the necessary settings to integrate AI cameras with XProtect. The steps are as follows.

  2-1. Register Cameras in XProtect.
  2-2. Enable Analytics Events
  2-3. Register Basic User

2-1. Register Cameras in XProtect

Register the AI camera in XProtect.
Refer to the camera registration page for more details.

2-2. Enable Analytics Events

Start XProtect Management Client and check if “Enabled” is selected in [Options]-[Analytics Events]. 
The port number will be used for VMS registration to the i-PRO Active Guard server (Section 3.2.2).

Enable Analytics events

 

2-3. Register Basic User

Registration of a basic user on XProtect is required for integration with i-PRO Active Guard.
User information will be used for VMS registration to i-PRO Active Guard server (Section 3.2.2).

Start XProtect Management Client and register [Basic Users].
Set the password with 32 characters or fewer.

Create User

 

Set the administrator's role for the user.

Set the Administrators Role

 

 

3. Install and Set Up the i-PRO Active Guard server

This section includes instructions to install the i-PRO Active Guard Server and perform the necessary configurations. The steps are as follows.

 

3-1. Install i-PRO Active Guard Server

Download the installer from Download Links
Install the i-PRO Active Guard server software. Configuration after installation can be done via a web browser.

Important:
Please temporarily turn off antivirus software before installing.

Run “MultiAIStartup.exe” as an administrator. (the file path length must be less than 119 characters).
If .NET Framework 4.8 and Microsoft Visual C++ Redistributable are not installed on the PC, they will be installed automatically. The main screen of the setup tool will appear after the installation.
If you are using Windows 10 version 20H2, a Windows Update message may appear. Follow the message and run "Windows Update" as instructed.
Check [Agree] to the License Terms and click [OK].

Check Agree

 

・Server Install Selection
Select [install to dedicated server PC].

Note:
[Install to dedicated server PC] should be used for Milestone XProtect system.

・Database Selection
Select [Install new SQL Server instance].
For [Install new SQL Server instance], you need to set Database location.

Click [Next].

Select Selection

 

Register credentials and click [Next].

Note:
Make a note of the password you entered and keep it in a safe place.

Register credentials

 

Installation starts.

Installation starts

 

The [Next] button will appear when the installation is finished. Click [Next].

Finish

 

Configure port number, SSL and Data Encryption, Image data save path, Company name, Country and Purpose of use.
Click [Next].

Important:
If “On” is selected for Data Encryption, the image data will be encrypted. This setting cannot be changed after installation.
Re-installation is required to change this setting after completing the installation.

Initial Setting

 

Register VMS Server and Cameras. To finish the settings, click [Finish]. [Finish] can be clicked at any time without registering the VMS Server and Cameras.

・Add VMS Server
Set "Type" to “Milestone XProtect”, and enter the IP address, WEB API Port, SSL, User Name, Password.
Click [Save] to check the connection to VMS Server and save settings if the connection is successful.

・Add Cameras from VMS
Set HTTP or HTTPS, HTTP port, HTTPS port, User Name, Password of the cameras registered on VMS Server.
Click [Save] to check the connection to the cameras and save settings if one or more connections are successful.
*Cameras with AI Processing Relay will not be registered. Use a Web browser to register them.

Register VMS Server and Cameras

 

3-2. Set Up i-PRO Active Guard Server

3-2-1. Login

Access https://127.0.0.1:8092 using Google Chrome, Microsoft Edge, or Firefox. Enter the credentials.

 

Login

Note:
The credentials and port number configured in section 3.1 by the install tool are used.
i-PRO Active Guard server uses a self-signed certificate for Web access.
When the security alert window is displayed, click [advanced] and [Continue to <ip> (unsafe)].

3-2-2. Register VMS
Click  [Register VMS].

Click Register VMS

 

Click [Add].

Click Add

 

Input XProtect server’s information and click Test.

Click Test

 

When Succeeded is shown, click Save.

Click Save

 

Confirm VMS server is registered.

Confirm VMS server

Note:
The [Restart] button will appear at the top of the screen, but you do not need to click it now.
You need to click [Restart] after completing all other configuration.

3-2-3. Register Cameras

Click [Register Cameras].
Click [Add devices], and select camera registration method.

Register Cameras

 

All i-PRO cameras (including unsupported ones) are shown.
Input camera’s credentials and click [Check].

Check



Icon related to AI function is shown for supported AI cameras.
Click [Save].

Click Save

 

AI Function Icons

 

* The available functions differ depending on the installed application.

  Line Count Area count Heat map Occupancy detection
WV-XAE200W yes - yes -
WV-XAE207W - yes - yes
WV-XAE300W yes yes yes yes

 

Confirm that the cameras are registered.

Confirm cameras

 

3-3. Restart process to apply changes

*To apply any configuration changes, a restart process is required.
When you finish all configurations, click “Restart” from display bar above or Home screen.

Restart

 

3-4. Check

Click [Home]
Check camera connection
Check that all registered cameras are connected.

Check Check

 

3-5. Windows Settings

The following Windows configurations are required to ensure the i-PRO Active Guard server operates stably.
Location of configuration may differ depending on OS.

3-5-1. Disable Real-time Protection and Tamper Protection

This is required for i-PRO Active Guard server to keep the basic performance.
In case of Windows 10,
(Start – Settings – System – Update & Security – Windows Security – Virus & threat protection – Virus & threat protection - Virus & threat protection settings – Manage settings)
Turn off the “Real-time protection” and “Tamper protection.”
Windows server OS does not have Tamper protection feature.

3-5-2. Disable Windows Update Service

Windows updates are important to keep the system up to date, but auto update may require an unplanned restart and a new Windows feature may influence the i-PRO Active Guard server. To avoid unplanned restarts or influences, disable Windows update service.
In case of Windows 10,
Start – Windows Administrative Tools – Services – right click “Windows Update” – Properties – select “Disabled” for “Startup type” and click OK.

3-5-3. Virtual Memory Setting

If the virtual memory is insufficient, the database may stop. Follow the procedures below to check the virtual memory setting.

In case of Windows 10,
Start – Windows System – Control Panel – System and Security – System – Advanced system setting
Select Settings

Virtual Memory Setting

 

Select “Advanced” tab on “Performance Options” screen and click “Change...” button of Virtual memory.
Confirm that “Automatically manage paging file size for all drives” is checked on “Virtual Memory” screen.
Check it and click “OK”.

Click Change

 

4. Install and Set Up the Plug-in for XProtect

Download the installer of Plug-in Software from Download Links.

4-1. Install

Run the i-PRO Active Guard Plugin for XProtect installer on the Windows machine with the XProtect Event service installed. 
Install it on a Windows machine with the XProtect Management Client (for i-PRO Active Guard settings) or the XProtect Smart Client (to access i-PRO Active Guard search).
When prompted, restart the XProtect Event service.

Active Guard Plug-in Installer

 

Installation Step

 

4-2. Connection to i-PRO Active Guard Server

1. Open the XProtect Management Client.
2. Select [i-PRO Plugins] - [i-PRO Active Guard Settings].
3. Click [Add Server].
4. Enter "Server IP/Hostname", "Port", "Username", and "Password".
5. Click [Save] in the top left corner to update the "Version" and "Camera Count".

This updated method of adding i-PRO Active Guard servers now allows multiple servers, whereas previously, only a single server could be added.


4-3. Check

Start Smart Client and select [i-PRO Active Guard Search].
When a number is shown for “Cameras (x),” the connection has succeeded.
* x means the number of cameras that Face, People, Vehicle, or other extension software is installed.

Check

 

When a camera detects an object, you can search Best Shot images by clicking [Search].

 

Milestone 2024 R2/ DP 13.5a