Items to prepare:

• Camera firmware version 3.65 or later
• Refer to D2C for Genetec Security Center SaaS for the following information:
  • Extension Software (D2C for Genetec Security Center SaaS)
  • Version Compatibility
  • Compatible Model List
• Internet connection to the camera

Ensure that the restrictions and requirements for D2C for Genetec Security Center SaaS are met.

• Uninstall all apps except AI-VMD and D2C for Genetec Security Center SaaS.
• Recorded data on the SD card cannot be transferred to the cloud. However, the camera can record JPEG images to the SD card.
  Therefore, the SD card recording format must be set to Off, JPEG(1), or JPEG(2) (default: JPEG(2)).
• Do not change streaming settings (framerate, resolution, H.265) on the camera browser when connected to the cloud.
• A maximum of 5 camera browser sessions is supported while connected to the cloud.
• Set ONVIF to ON ([Setup] > [Network] > [ONVIF])    (Same as Default)

 

2. Camera Settings

Perform the initial setup to prepare the camera for registration.

2.1 NTP Settings (Optional)

To prevent time differences between the camera and Security Center SaaS, configuring NTP settings is recommended.

1. Go to [Setup] > [Network] > [Advanced] > [NTP].
2. Under [Time adjustment],  select [Synchronization with NTP server].
3. Select either [Auto] or [Manual] for [NTP server address setting].
4. If [Manual] is selected, enter the [NTP server address].
 

5. Click [Execute] for [NTP test].
If ”The NTP time correction completed successfully." is displayed, the test is successful.

2.2 Install D2C for Genetec Security Center SaaS

1. Uninstall all apps except AI-VMD.
2. Update camera firmware to version 3.65 or later.
If the firmware version is earlier than v3.50, a 2-step update is required. 
3. Install the D2C for Genetec Security Center SaaS.
4. Go to [Setup] > [Ext. software] >[D2C for Genetec Security Center SaaS].
Select [Enable], and click [Set].
The Enrollment status will appear as [Accessing server.].

 

3. Camera Registration 

Register the camera with the Security Center SaaS.

1. Click [Go to Security Center SaaS].
・Link to the [Genetec Security Center SaaS website]
・Signing in is required, and you need to create an account in advance

 

2. Click [Genetec Configuration].

 

3. Click [+ Add device].

 

4. In Step 1 [Type], select [Camera].

 

5. In Step 2 [Method], select [Direct-to-cloud].

 

6. Select [i-PRO].

 

7. In Step 3 [Activation], copy and paste [Serial number] and [Secret key]. By clicking the copy button, you can copy the serial/secret to the clipboard.
Click [Continue].

 

8. In Step 4 [Configuration], enter [Name] and select [Recording profile].
Click [Continue].

 

9. In Step 5 [Summary], click [Close].

 

10. After the registration, verify that the Enrollment status is [Connected to server.].
Note:
Registration may take some time.

 

11. Click [Tiles].

 

12. The live video from the camera is displayed in [Tiles].
For more information about the features of Security Center SaaS, please refer to the Genetec manual.
Security Center SaaS User Guide for Web

 

4. Time Zone Settings

To prevent time differences between the camera and Security Center SaaS, ensure that the time zone settings match.

Camera:
Go to [Setup] > [Basic] > [Basic].

Security Center SaaS:
Go to [Configuration] > [Devices], and then click the target camera.

5. Re-registration

To re-register a camera with Security Center SaaS, you need to uninstall and reinstall the D2C for Genetec Security Center SaaS. After uninstalling the D2C for Genetec Security Center SaaS, perform Step 3 in Section 2.2 and the subsequent steps again.

1. Uninstall the D2C for Genetec Security Center SaaS.

 

2. Perform Step 3 in Section 2.2  and the following steps again.