1. Preparation　　

 

2. Pre-Camera Settings

Perform the initial setup to prepare the camera for registration.

1. Insert the SD memory card into the camera.
2. Format the SD memory card.

3. Uninstall existing extension software.
To enable metadata-enhanced video timelines and smart forensic search, install or upgrade the latest version of AI People Detection or AI Vehicle Detection.
Then, configure the [RAM capacity expansion mode] by checking it to [On], and click [Set].

4. Updgrade camera firmware to version 3.65 or later.
If the firmware version is earlier than v3.50, a 2-step upgrade is required.  
5. Install the C2C for Arcules.
6. Configure the [Time Zone] and [Summer time(daylight saving)] for the location where the camera is installed.

 

3. Camera Registration

Register the camera in the Arcules Portal.

3.1 Connect the camera to the internet

Connect the camera to the internet.

3.2 Registration in the Arcules Portal

1. Login to the Arcules Portal. 
2. Make sure you have the desired Site and Location created for your device. 
・Choose "regional" not "multi-regional" in most instances. Contact Customer Care if you are using "multi-regional" for previous installations.
・You can move a camera to a different Location, but you would start over by removing the device and re-adding it if you wanted to change Sites.

 

3. Navigate to the Devices pane and either [All Devices] or [Video].
   Click the + button in the top right corner above the devices list.
   Select [Add Device].

 

4. Select [Cloud] for the camera connection type.

 

5. Enter the MAC address of the camera you want to register in standard format.
       Where to find the MAC address :
          - On the carton box
          - On the rear side of the camera
          - In the camera web interface when locally connected

    Select a Site and Location and click [ADD]. 

 

 

6. After registering the camera, refresh the browser and verify that the camera appears in the [All Devices] or [Video] list.
Note: 
In the registration process, your camera might not immediately appear in the devices list.
This process may take up to 2 minutes.
When the device is added to the list, recording automatically starts with the default settings (1920×1080, 10 fps).

 

7. Click the target device to view the live video stream.

 

3.3 Camera Settings

1. Configure settings from [SETTINGS]. 

 

・Basic Settings
      You can change your camera's name, along with its recording resolution and frame rate.
・Advanced Settings
      You can change more detailed settings to optimize video quality.

Note:
・You need to access the camera via web browser with local connection or Camera-to-Cloud Remote Device Access (RDA).
・Check the credentials in the Arcules Portal.
     1. Navigate to [Devices] and select [All Devices] or [Video].
     2. Click your device
     3. In the OVERVIEW tab, click [Reveal password] icon. 

 

・The default credentials for using Camera‑to‑Cloud Arcules are set to "c2cadmin / Arcules12345" when the C2C application is installed.  But when the camera connects to the internet, the password is automatically changed by the Arcules server to enhance security.

Important note:
・Do not change streaming settings on the camera browser.
・Maximum of 5 sessions via camera browser while connected to the cloud.
・Do not remove the SD memory card after the camera is claimed in your Arcules Portal.
    Removing the SD memory card while recording risks corrupted data and lost recordings.
・Do not change the password of the c2cadmin user account. This will break your device's connection to your Arcules Portal.