Last updated: April 2025

 

• Scenario: This guide explains the detailed steps for registering multiple cameras with Genetec Security Center SaaS. It is structured around the following three main steps.
  
  1. Preparation: Prepare the required software and the setup requirements.
  2. Camera Settings: Perform the initial setup to prepare the camera for registration.
  3. Camera Registration: Register the camera with the Security Center SaaS.
   
• About Security Center SaaS: For more information about Security Center SaaS, please refer to the following page.
  Security Center SaaS | Genetec
  
  Before registering cameras in Security Center SaaS, you need to complete the initial setup process. This includes creating your SaaS account, configuring system settings, and ensuring network connectivity as described in the Setup overview for Security Center SaaS.

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1. Preparation

Prepare the required software and configuration prerequisites.

Items to prepare

• Camera firmware version 92.62 or later
• Extension software
  D2C for Genetec Security Center SaaS version 1.01 or later
  D2C for Genetec Security Center SaaS
• Internet connection to the camera

Ensure that the restrictions and requirements for D2C Application software version 1.01 or later are met.

• Uninstall all other apps. (This is due to limited camera resources; however, improvements are planned.)
• It is not possible to transfer recorded data from the SD card to the cloud, but the camera itself can record on the SD card in JPEG format.
  Therefore, the SD card recording format must be set to Off, JPEG(1), or JPEG(2) (default: JPEG(2)).
• Do not change streaming settings (framerate, resolution, H.265) on the camera browser when connected to the cloud.
• Maximum of 5 sessions via camera browser while connected to the cloud
• ONVIF should be set to ON (Setup->Network->ONVIF)    (Same as Default)

 

2. Camera Settings

Perform the initial setup to prepare the camera for registration.
This section explains how to use the i-PRO Configuration Tool (iCT) to configure multiple cameras simultaneously.
Download and install iCT from the following page.
i-PRO Configuration Tool
 

2-1. Remove All Applications

Start iCT and select "Professional Mode".
Select "Ext. Software Management" - "Remove App./Reg.Key".
Select the target camera and choose "Remove All Application".
Click "Next".

 

When the confirmation message appears, click ”Yes”.
The app uninstallation will begin.
After the app uninstallation is complete, click "Complete".

2-2. Update Camera Firmware

Update camera firmware to version 92.62 or later.
If the firmware version is older than v2.40, a 2-step update is required. 

Select "Update Firmware".
Select the target camera.
Specify the folder of the downloaded firmware.
Click "Confirm".

 

Click ”Start”.

 

The firmware update will begin.
After the firmware update is complete, click "Complete".

 

2-3. Restart Cameras

Select "Camera Reset / Restart".
Select the target camera.
Click "Execute" for "Restarting Camera".

 

The restart will begin.
After the restart is complete, click "Complete".

 

2-4. Install the D2C app, version 1.01 or later

Select "Ext. Software Management" - "App. Installation/Update".
Select the target camera.
Select "Installation".
In the "Extension software" field, select "D2C for Genetec Security Center SaaS".
In the "Folder" field, specify the folder of the downloaded D2C app.
Click "Confirm".

 

Click ”Start”.

 

The installation will begin.
After the installation is complete, click "Confirm".

 

2-5. Enable Security Center SaaS Enrollment

Open the App Configuration via a web browser.
Make sure to select "Enable" and click "Set".
The Enrollment status will appear as “Accessing server”.

 

3. Camera Registration 

Register the camera with the Security Center SaaS.

3-1. Click “Go to Security Center SaaS”.
・Link to the “Genetec SC SaaS Production site”
・Signing in is required, and you need to create an account in advance

 

3-2. Select “Genetec Configuration”.

 

3-3. Select “+ Add device”.

 

3-4. Select “Use device information”.

 

3-5. Select “Serial number”.

 

3-6. Enter "Name" (optional), "Manufacturer", "Serial number", and "Secret".
Click "Continue".

 

3-7. After the registration, ensure the Enrollment status is “Connected to server”.

 

3-8. Click "Operation".

 

3-9. The live video from the camera will be displayed on the Operation screen.
For more information about the features of Security Center SaaS, please refer to the Genetec manual.
Security Center SaaS User Guide for Web