3Operations

3.1Check live video

Check live video from an independent camera, a camera connected to a recorder, or a camera using Remote Monitoring.
To check live video, switch between the camera list screen and the live screen.
[Note]

● The number of access users will be restricted if checking live video using this app. Refer to “Specifications” for further information about the maximum number of concurrent access users.

3.1.1Camera list screen (Live)
[Important]

● When camera partitioning has been set for the user of the registered recorder, cameras that are set to OFF will not be displayed in the camera list of this app.
(Supported models: NX series, NU series)
Refer to the operating instructions of the camera for further information about how to register recorder users and set camera partitioning.


● When accessing the Remote Monitoring using an Apple or Google account, you may be asked to enter your Apple or Google account ID and password before displaying the camera list screen (live). In that case, please instructions on the screen to enter the information.
For information on how to access the Remote Monitoring using an Apple or Google account, please refer to "4.2.4　Access Remote Monitoring using your Apple or Google account (Single Sign-On)
[Note]

● The functions that can be operated with this app will vary based on the permissions configured by Remote Monitoring.
① (Update)

　The thumbnail image* will be updated to the latest. 
* Thumbnail image: Image on the left side of the camera name in the camera list.
② Title

　・Independent cameras : Displays "Camera".


　・Recorder : Displays the name set during registration.


　・Remote Monitoring : Displays the name set during registration, or the name of the currently selected folder.
③ (Hamburger menu)

　Tapping will display the following buttons.
　● Folder Selection (List screen of caneras connected to Remote Monitoring)

　　The cameras registered in the selected folder will be displayed in the list. (3.15　Select a camera from the folder selection screen (Linking to Remote Monitoring))
　●  Favorites (List screen of caneras connected to Remote Monitoring)

　　The cameras registered in the selected favorites group will be displayed in the list. (3.16　Select a camera from “Favorites” (Linking to Remote Monitoring))
　●  Switch Connection

　　Switches the cameras displayed in the list. The list can be selected from the following.
・Independent cameras (list of all devices)
・Recorders
・Remote Monitoring
　● Switch Multi Display

　　Switches from the camera list display to a multi display. (3.3　Switch to a multi display)
④ Camera list

　The connected cameras will be displayed in a list form.
When a camera in the list is tapped, the live screen of the selected camera will be displayed. (3.1.2　Live screen)
⑤ (play)

　The screen will be switched to the camera list screen of playback. (3.5　Play recorded video)
⑥ (Dashboard)

　The “Dashboard” screen will be displayed. (3.8　Download playback video)
⑦ (Settings)

　The “Settings” screen will be displayed. (4.1　Configure each setting)
⑧ Folder hierarchy (List screen of caneras connected to Remote Monitoring)

　The selected folder and its parent folders will be displayed. (3.15　Select a camera from the folder selection screen (Linking to Remote Monitoring))
⑨ (Switch displayed page) (List screen of caneras connected to Remote Monitoring)

　The camera list for the previous or next page will be displayed. (3.17　Switch Displayed Page in the camera list screen)
⑩ (History) (List screen of caneras connected to Remote Monitoring)

　The alarm notification history screen will be displayed. (3.14.3　Check the alarm notification reception history)

3.1.2Live screen




In case of the horizontally wide screen (control panel is hidden)

In case of the horizontally wide screen (control panel is displayed)

Control panel in landscape view


Tap the triangle icon at the bottom center of the screen to display the control panel.


Tap anywhere outside the panel to hide it.
① Title

　Video type (Live/Play) and a camera number will be displayed.
② (Switch to a multi display)

　The screen will be switched to a multi display (6 Screens/ 8 Screens/ 9 Screens/ 16 Screens).
Refer to “3.3　Switch to a multi display” for further information about the multi display.
③ (Switch between live/playback)

　The screen will be switched to the playback screen. (3.5.2　Playback screen)
④ Live video display

　Live video from the camera selected on the camera list screen will be displayed. When the screen is flicked, videos will be switched and displayed in order of the list.

On-screen operation of fixed camera/PTZ camera

　On-screen operations for fixed cameras / PTZ cameras


　Fixed cameras: Pinch out or double-tap to zoom in. Pinch in or double-tap again to zoom out.


　PTZ cameras: Pinch out to zoom in, pinch in to zoom out, and double-tap to return to the original size.

● By flicking the screen during the enlarged display, the direction of video can be changed while keeping the enlarged display.

● For PTZ cameras, tapping anywhere on the screen will move the camera so that your tapped position is in the center of the screen.
You can also tap and hold on the screen to smoothly move the camera in that direction.

● When a 360-degree camera is in use, the 3D dewarp function is available.
Refer to “3.10　Operate the 3D dewarp function” for further information about the 3D dewarp function.



● When a Security Radar is in use, you can use the PTZ Manual Tracking function by operating the radar screen.
For information on the PTZ Manual Tracking function, please refer to "3.11　Use the Security Radar's PTZ Manual Tracking function".
⑤ (Camera setting)

　Switches to the camera setting screen. When the camera in use supports the camera setting from this app, this button will be displayed.
⑥ Camera control panel

　Live video can be controlled using the pan/tilt/zoom functions.
Refer to “3.2　Control live video” for further information.
The following functions are also available.

● Audio output (Audio output)


　 This function enables you to send audio from your smartphone to a camera.

AUX control

● AUX control (AUX)


　 This function switches the state of the device connected to the AUX connector of the camera between OPEN and CLOSE.

● Dashboard function (3.12　Display the dashboard)


　 This function enables you to check the person count information of each camera.

3.1.3Image/audio of live video

Available video and audio format are different depending on the live video type.
Refer to “2.2.3　Live video type” for further information about the live video type.

● For further information about Remote Monitoring specifications, refer to "Specifications" -> "Specifications/ Operating Environment/Restrictions" on our website below.
https://i-pro.com/products_and_solutions/en/RemoteMonitoring/en/html/RemoteMonitoring_webguide_en/index.html
Viewable video
●
Live video from an independent camera: JPEG, Stream(1) to (4)
●
Live video from a camera connected to a recorder (Via Recorder): JPEG, H.264/H.265
●
Live video from a camera connected to a recorder (Direct Camera): JPEG only
Supported video and audio
Live type
Video
Audio
G.726
AAC
Live video from an independent camera
MJPEG
〇
－
H.264
〇
〇
H.265*1
〇
〇
Live video from a camera connected to a recorder (Via Recorder)
MJPEG
－
－
H.264
〇
〇
H.265*2
〇
〇
Live video from a camera connected to a recorder (Direct Camera)
MJPEG
〇
－
Live video from a camera registered with Remote Monitoring (Cloud Camera)
H.265
－
〇
Live video from a camera connected to a recorder registered with Remote Monitoring (Via Clould Recorder)
H.264
－
〇
H.265
－
〇

*1: When live video is from an independent encoder, H.265 video is unavailable to view.


*2: When live video is from WJ-ND400 or NV series recorder, H.265 video is unavailable to view.


● Live video from a camera connected to WJ-HD716/HD616 can be viewed only when video is transmitted via recorder. Available audio is G.726 only.

3.2Control live video

Perform PanTilt/ Zoom/ Preset/ Resolution/ Focus operation.
Perform operation by tapping each button on the camera control panel.
Pan/Tilt
Adjust the camera direction up, down, left and right.

: Adjust the camera direction left


: Adjust the camera direction up


 : Adjust the camera direction down


 : Adjust the camera direction right
Zoom
Zoom in, display in the original size and zoom out video from a camera.

: Reduce video (Zoom out)


: Display video in the original size (x1)


: Enlarge video (Zoom in)
Preset
Move the camera direction to the preset position set on the camera in advance.
Refer to the operating instructions of the camera for further information about preset position.
[Important]

● Configuration of the preset position of the camera is not available on this app.


● When “HOME” is selected while connected to RemoteMonitoring, the camera moves as follows:


　 This app: Moves to the home position set in the camera settings
　(Example: If the home position is set to preset 4, the camera moves to preset 4.)
　 Web browser: Moves to preset 1
　 If the HOME position is changed in the web browser, preset 1 will be overwritten.

Tap [preset].

A list of presets will be displayed.


After selecting the preset position you want to move, tap [OK].



*Up to 20 preset positions can be displayed.
Resolution
Change the resolution of video from a camera.
This function is only available when the camera's live stream setting is set to JPEG. (Live stream settings)
Otherwise, the image will be displayed at the resolution set on the camera device.

: Change the resolution to 320


 : Change the resolution to 640


 : Change the resolution to 1280
Focus
Adjust focus of video from a camera.

: Activate the auto focus function and automatically adjust focus based on a subject located in the center of the screen


: Adjust focus to the “Near” side


: Adjust focus to the “Far” side
Audio output
This app can be used to transmit audio from a smartphone to a camera.

Tap [Output].

Tap the microphone button to start audio output.

While transmitting audio, the microphone button turns blue and the remaining audio output duration is displayed.
Tap the microphone button again to end audio transmission.
Audio transmission will also end automatically if the remaining audio output duration reaches 0 seconds, you go back to the previous screen, or switch cameras.
[Important]

● Audio output is available only with the following cameras. (2.2.3　Live video type)


　 • Independent camera


　 • Live video from a camera registered with Remote Monitoring (Cloud Camera)


　 • Live video from a camera connected to a recorder registered with Remote Monitoring (Via Cloud Recorder)



● The following settings are required to use the audio output function.


 　• Set the camera's “Audio transmission mode” to “Audio output", “Interactive (full-duplex)”, or “Interactive (half-duplex)”.


　 • Enable “Talk” in the access level settings. (Only when using Independent camera.)


　 • Enable “Audio output” in the permission settings. (Only when using Remote Monitoring.)


　 When the settings are other than the above, the [Output] button will not be displayed on the camera control panel.



● When transmitting audio with the following settings, the volume of the received audio from your mobile device may fluctuate.
After starting audio transmission, adjust the volume using the volume buttons on your mobile device.


 　• Set this app's “Audio reception” to “On”.


　 • Set the camera's “Audio transmission mode” to “Interactive (full-duplex)”.



● The following firmware versions are required to audio output.


　 When using Cloud Recorder
　NX series: Ver. 1.30 or later
　NU series: Ver. 1.50 or later


　 When using Cloud Camera
　New X-series: Ver. 3.40 or later
　Other series: Ver. 2.80 or later
　*For details, please check the release notes for the firmware/software for the camera.

● For more information on camera and recorder firmware, please refer to the firmware/software release notes for the appropriate device.


　 https://i-pro.com/products_and_solutions/en/surveillance/learning-and-support/knowledge-base/release-note
AUX
Control the AUX connector of the camera from this app.
This function switches the state of the device connected to the AUX connector of the camera between OPEN and CLOSE.

[Open] :  The status of the AUX connector will be open.


[Close] : The status of the AUX connector will be closed.



The name of the [Open] button and the [Close] button can be changed. Refer to “4.7.7　Set the AUX title [AUX title]” for how to change the name.
[Important]

● AUX control is available only with the following cameras.(2.2.3　Live video type)


　 • Independent camera


 　• Camera connected to a recorder


　 • Live video from a camera connected to a recorder registered with Remote Monitoring(via recorder)



● The following settings are required to use the AUX function.


　 • Set the camera's terminal 3 setting to “AUX output”.


　 • Enable “Camera Control” in the authority setting of Remote Monitoring. (When controlling the AUX control of the camera under the recorder registered to Remote Monitoring.)



● When controlling AUX, be sure to use it only for the purpose where the status can be checked with live video.


 　(Example: Control the lighting of the place where the camera is installed.)

Save/Snapshot

Save/Snapshot

Camera control panel when a camera connected to a recorder is in use
Live video being displayed can be saved in the SD memory card on the camera and saving as still image (snapshot) is also available.
Refer to “3.4　Save live video” for how to operate.

When a camera connected to a recorder is in use,  (Save) will be displayed instead of (Snapshot) on the camera control panel.

3.3Switch to a multi display

The screen displaying videos from cameras can be switched to 6 Screens/ 8 Screens/ 9 Screens/ 16 Screens.


Camera images on multi displays are displayed at 1 fps. However, the actual frame rate vary depending on the network environment and the used smartphone/tablet.


To change the number of cameras displayed, tap  (Switch to a multi display) in the upper right corner, then select the desired number of screens.
6 Screen display

8 Screen display

This is an example of vertical screen display. Multi-screen display is also available in horizontal screen display.
9 Screen display

16 Screen display

This is an example of horizontal screen display. Multi-screen display is also available in vertical screen display.
[Note]

● The setting that determines the number of screens can be made by performing the procedure described in “4.7.4　Set a multi display [Multi Display Setting]”


● Refer to “4.7.5　Set a multi display image [Multi Display Image Setting]” for the settings of image display (Aspect Ratio/ Scaling/ Cropping) for each camera image on multi displays.

3.4Save live video

Live video from a camera can be saved in the SD memory card on the camera and saving as still image (snapshot) is also available.

3.4.1Save live video in an SD memory card

Tap(Save) on the camera control panel. (Save/Snapshot)
[Important]

● Only independent cameras can save data to an SD memory card from this app.
Saving is not available when the recording format is set to JPEG.


● To save data, the camera must meet the following conditions:
・Supports an SD memory card and one is inserted
・“Use SD memory card” is enabled
・Save mode is set to “Manual”

1  Tap (Record)

⇒ Recording of the currently displayed live video will start.



2  Tap (Stop)

⇒ The recording will stop.

3.4.2Save still image [Snapshot]

Capture live video with the snapshot function (a still image) and save it on the smartphone.
Operation is different between an independent camera and a camera connected to a recorder.
The saved still image can be checked on the following apps.

● Android OS:”Gallery” app


● iOS:“Photo” app
In case of an independent camera
Tap (Save) on the camera control panel. (Save/Snapshot)

1  Tap  (Snapshot).


⇒ The displayed video will be saved as a still image.


In case of a camera connected to a recorder
Tap  (Save) on the camera control panel. (Save/Snapshot)

1  Tap  (Snapshot) on the camera control panel.


⇒ The displayed video will be saved as a still image.

3.5Play recorded video

Play videos recorded in the SD memory card (SD recording) on the camera or videos recorded in a recorder (recorder recording). To play recorded video, switch between the camera list screen and the playback screen.
[Note]

● The number of access users will be restricted if playing recorded video using this app. Refer to “Specifications” for further information about the maximum concurrent access users.

3.5.1Camera list screen (Play)
[Important]

● When accessing the Remote Monitoring using an Apple or Google account, you may be asked to enter your Apple or Google account ID and password before displaying the camera list screen (playback). In that case, please follow the instructions on the screen to enter the information.
For information on how to access the Remote Monitoring using an Apple or Google account, please refer to "4.2.4　Access Remote Monitoring using your Apple or Google account (Single Sign-On)
[Note]

● The functions that can be operated with this app will vary based on the permissions configured by Remote Monitoring.
① (Update)
The thumbnail image* will be updated to the latest.

* Thumbnail image: Image on the left side of the camera name in the camera list.
② Title

　・Independent cameras : Displays "Camera".


　・Recorder : Displays the name set during registration.


　・Remote Monitoring : Displays the name set during registration, or the name of the currently selected folder.
③ (Hamburger menu)

　Tapping will display the following buttons.
　● Folder Selection (List screen of caneras connected to Remote Monitoring)

　　The cameras registered in the selected folder will be displayed in the list. (3.15　Select a camera from the folder selection screen (Linking to Remote Monitoring))
　● Favorites

　　The cameras registered in the selected favorites group will be displayed in the list. (3.16　Select a camera from “Favorites” (Linking to Remote Monitoring))
　●  Switch Connection

　　Switches the cameras displayed in the list.


　　The list can be selected from the following.


　　・Independent cameras (list of all devices)
・Recorders
・Remote Monitoring
④ Camera list

　The connected cameras will be displayed in a list form. When a camera in the list is tapped, the playback screen (3.5.2　Playback screen) or the event screen (3.7.2　Event search and play) of the selected camera will be displayed.
[Note]

● The screen to be displayed when a camera is selected by tapping can be selected from the playback screen or the event screen. Refer to “4.11　Perform the initial setting of the playback screen [Advanced setting]” for further information.
⑤ (Live)

　The screen will be switched to the camera list screen of live. (3.1.1　Camera list screen (Live))
⑥ (Dashboard)

　The “Dashboard” screen will be displayed. (3.12　Display the dashboard)
⑦ (Setting)

　The “Settings” screen will be displayed. (4.1　Configure each setting)
⑧ Folder hierarchy (List screen of caneras connected to Remote Monitoring)

　The selected folder and its parent folders will be displayed. (3.15　Select a camera from the folder selection screen (Linking to Remote Monitoring))
⑨ (Switch displayed page)

　The camera list for the previous or next page will be displayed. (3.17　Switch Displayed Page in the camera list screen)
⑩ (History)

　The alarm notification history screen will be displayed. (3.14.3　Check the alarm notification reception history)

3.5.2Playback screen


SD recording playback screen

Recorder recording playback screen

SD recordingplayback screen (horizontally wide screen)

Recorderrecording playback screen (horizontally wide screen)
Control panel on the horizontally wide screen
When any part in the screen is tapped, the control panel will be displayed.
When the control panel is being displayed, tapping a point outside the control panel will hide the control panel.
① Title

　Video type(Live/Play) and a camera number will be displayed.
② (Switch stream) *SD recording playback screen

　This will be displayed when the camera has multiple recording streams.
When this button is tapped, the following window will be displayed and a stream for playback can be selected.
[Important]

●  (Switch stream) will not be displayed in the following cases.
・ When playing recorded video in a recorder
・ When the camera has no multiple recording streams
③ (Playback Setting) *Recorder playback screen (Supported models: WJ-NV300, NX series, NU series)

　There are three playback modes and re-encoding to fit to the screen size/rate supported by the smartphone is available. Refer to “3.9　Switch the settings for playback” for information about the playback mode and how to configure it.
④ (Switch between live/playback)

　The screen will be switched to the live screen (3.1.2　Live screen).
⑤ Playback video display

　Recorded video from the camera selected on the camera list screen will be displayed. When the screen is flicked, playback videos of cameras will be switched and displayed in order of the list.

Left flick


Right flick


Example:Playback video from camera2
Example:Playback video from camera3
Example:Playback video from camera4

● When a 360-degree camera is in use, the 3D dewarp function is available. Refer to “3.10　Operate the 3D dewarp function” for further information about the 3D dewarp function.

⑥ Playback control panel

　Operations of recorded video including pausing and skipping during playback of recorded video can be performed on this panel.
The buttons to be displayed on the playback control panel are different between SD recording playback and recorder recording playback. Refer to “3.6　Control playback video” for further information.

3.5.3Image/audio of playback video

Depending on the recorded video type, available video and audio format are as follows.
Recorded video type
Video
Audio
G.726
AAC
Recorded video in the SD memory card of an independent camera
H.264
－
－
H.265
－
－
Recorded video of a camera connected to a recorder
H.264*1
－
－
H.265*2
－
－
Recorded video in the SD memory card of a camera registered with Remote Monitoring
(Cloud Camera)
H.265
－
〇
Recorded video from a camera connected to a recorder registered with Remote Monitoring (Via Clould Recorder)
H.264
－
〇
H.265
－
〇

*1: When the playback mode is set to “Mobile”, images recorded in Recorder can be played as MJPEG or H.264.


*2: When the playback mode is set to “Normal” or “Low Load”, images recorded as H.265 in Recorder can be played without format changing.

● For further information about Remote Monitoring specifications, refer to "Specifications" -> "Specifications/ Operating Environment/ Restrictions" on our website below.
https://i-pro.com/products_and_solutions/en/RemoteMonitoring/en/html/RemoteMonitoring_webguide_en/index.html

3.6Control playback video

Perform playback operation of recorded video. Perform operation by tapping each button on the playback control panel.
The buttons to be displayed on the playback control panel are different between during playback of video recorded in the SD memory card (SD recording playback) and during playback of video recorded in the recorder (recorder recording playback).

3.6.1Playback control panel during SD recording playback
Status bar
Tapped button: Name of the tapped button on the playback control panel
Status display: Current time of playback video/Total time of playback video
Slider bar
Indicate the playback position. The playback position can be changed by moving the slider bar.
(Pause)
Pause a playback.
(Play)
Start a playback.
(Save)
Video being played can be saved as a video file (MP4 format) or a still image (snapshot) in the smartphone. Refer to “3.8　Download playback video” for further information including how to operate.
(Search)
Search recorded video by date, time or event. Refer to “3.7　Search and play” for further information including how to operate.
(R.Skip)
Play the previous recorded video.
(10s Bwd)
Go back 10 seconds from the current playback position (time) and start playback.
(30s Fwd)
Skip ahead 30 seconds from the current playback position (time) and start playback.
(Skip)
Skip to the next video and start playback.
[Important]

● When GOP control is set to “Advanced(Fixed GOP 60s w/1s key-frame)” in the camera's Smart Coding settings, the [10s Bwd] and [30s Fwd] buttons will not be displayed.
Refer to the operating instructions of the camera for further information about Smart Coding.

3.6.2Playback control panel during recorder recording playback
Status bar
Tapped button: Name of the tapped button on the playback control panel
Status display: Status of playback video

When “Transcode” is set for the playback mode
(Supported models: WJ-NV300, NX series, NU series) 

Priority: Setting value of priority
BitRate: Setting value of bit rate
[Note]

● Refer to “3.9　Switch the settings for playback” for further information about the playback mode and how to configure it.
(R.Play)
Play backward.
(Pause)
Pause a playback.
(Play)
Play forward.
(Save)
Video being played can be saved as a video file (MP4 format) or a still image (snapshot) in the smartphone. Refer to “3.8　Download playback video” for how to operate.
(R.Skip)
Play the previous recorded video.
(FR)
Each time the button is tapped, the reverse playback speed will change. When (Play) or (R.Play) is tapped during fast reverse playback, the playback speed will return to the normal playback speed.
(FF)
Each time the button is tapped, the playback speed will change. When (Play) or (R.Play) is tapped during fast playback, the playback speed will return to the normal playback speed.
(Skip)
Skip to the next video and start playback.
(Prev)
Display the previous frame and pause the playback.
Each time this button is tapped during pausing, the previous frame will be displayed.
(Next)
Display the next frame and pause the playback.
Each time this button is tapped during pausing, the next frame will be displayed.
(Least)
Play the latest recorded video.
(Search)
Search recorded video. Refer to “3.7　Search and play” for how to operate.

3.7Search and play

Search recorded video by date, time or event and play.

3.7.1Search by time&date and play

When (Search) on the playback control panel is tapped, a screen to specify a date and time will be displayed. (3.6　Control playback video)

1  Tap a playback date and time or specify a date and time on the timeline.


⇒ When a playback date and time is tapped, the date and time specification screen will be displayed. Read the instructions in the right column for how to operate the timeline(Operation of the timeline).



2  Specifytime and date and then tap [OK].


⇒ Video recorded on the specified time and date will be played.



When found no video recorded on the specified time and date but found video recorded after the specified time and date:
Playback will start from the oldest video among videos recorded after the specified time and date.

When found no video recorded on the specified time and date and later:
Playback will start from the latest video among videos recorded before the specified time and date.

Operation of the timeline

Swipe the timeline to specify the date and time.
When the desired playback date and time is moved to the cursor and the finger is released, playback will start.


When a pinch in operation is performed, the scale width of the timeline will expand.


Pinch in

When a pinch out operation is performed, the scale width of the timeline will contract.


Pinch put

The scale width changes in 5 steps (72h/24h/6h/1h/10min).

Timeline when playing recorded video from a camera using Remote Monitoring

Timeline when playing recorded video from a camera using Remote Monitoring is as follows.

3.7.2Event search and play

Search for recording event in the specified time and date range and play.
[Important]

● The event search is available only at the time of SD recording playback. The event search is not available at the time of recorder recording playback.
When (Search) on the playback control panel is tapped (3.6.1　Playback control panel during SD recording playback), the search screen will be displayed.

1  Tap [Event].

⇒ The “Event” screen will be displayed.



2  Tap a start time and date and an end time and date to specify a time and date range in which event is to be searched.


⇒ The screen to specify time and date will be displayed.



3  Specify a start time and date and an end time and date and then tap [OK].



4  Tap [Execute].
⇒ Search results will be displayed.

5  Tap a desired video to play.
⇒ Start a playback.

Operations (gestures) on the search result page work as follows.
(Go to the top of the page)
Display the latest page of search results (30 lists).
(Go to the last page)
Display the last page of search results (30 lists).
(Go to the previous page)
Display the previous page of search results (30 lists).
(Go to the next page)
Display the next page of search results (30 lists).

3.8Download playback video

Download video recorded in an SD memory card on the camera (SD recording) or video recorded in a recorder (recorder recording) to the smartphone in MP4 format.

3.8.1Restrictions on download

●
Download of video recorded in a recorder (recorder recording) is available only when the recorder in use is NX series or NU series.
●
Download of video recorded in an SD memory card (SD recording) is available only when the camera in use supports the download of SD recording video (Extreme series or later).
●
If the resolution and the aspect ratio at the time of recording correspond to the following, download maybe unavailable.
・
Aspect ratio: 4:3, resolution: 3072x2304 or more
・
Aspect ratio: 1:1, resolution: 2192x2192 or more
・
Aspect ratio: 16:9, resolution: 3072x1728 or more
●
When using an old model including iPhone6, playback of downloaded MP4 file (compression method: H.265) is unavailable.
●
Download of MJPEG video is unavailable
●
When the data size of the downloaded file is too large, it may take time to save the file on the smartphone.
●
When the format of audio is G.726, audio will not be output when playing the downloaded file.

3.8.2Save destination

Android OS
Downloaded files will be saved in “/Camera” folder under “Environment.DIRECTORY_DCIM”

iOS
Downloaded files can be saved in Camera Roll or the specified folder.

3.8.3Playback

The saved file can be played with the OS standard video player.
Also, when saving the downloaded file in the specified folder on iOS, the file can be played with a non-iOS standard video player by sharing it.

3.8.4Download recorded video in a camera

Download video recorded in an SD memory card on the camera (SD recording) to the smartphone in MP4 format.

Tap (Save) on the playback control panel. (3.6　Control playback video)

1  Tap (Download)

⇒ Download of the video currently being played will start. “Downloading” will be displayed during the download and “Download is complete” will be displayed when the download is completed.
[Important]

● Do not perform any other operation including tapping the home button when a download is in progress.
Otherwise, the download may be interrupted and fail.

2  Tap [OK]

3.8.5Download recorded video in a recorder

Download video recorded in a recorder (recorder recording) to the smartphone in MP4 format.

Tap (Save) on the playback control panel. (3.6　Control playback video)

1  Tap (Download)

⇒ The screen to specify a download start time and date (From) and a download time will be displayed.



2  Specify a download start time and date (From) and a download time
Select a download time from the following.
10s/ 20s/ 30s/ 1m/ 2m/ 3m/ 5m/ 10m/ 20m/ 30m
Default:30s



3  Tap [Execute].

⇒ Download of the specified recorded video will start. “Downloading” will be displayed during the download and “Download is complete” will be displayed when the download is completed.



4  Tap [OK].

3.8.6Save still image [Snapshot]

Capture playback video with the snapshot function (a still image) and save it.

Tap (Save) on the playback control panel. (3.6　Control playback video)

1  Tap (Snapshot).

⇒ The displayed video will be saved as a still image.

3.9Switch the settings for playback

When WJ-NV300, NX series or NU series is in use, the following three settings are available as the setting for playback (playback mode).
●
Transcode
Smooth video playback is achieved since video is played after re-encoding it in order to fit to the screen size/rate supported by the smartphone.
When “Transcode” is set, it is necessary to select “Priority” and “Bit Rate”.
●
Normal
Playback will be performed according to the recording settings (resolution, frame rate) of the recorder.
●
Low Load
Playback will be performed with low load by playing I-frames only.
Tap  (Playback Setting) on the playback screen. (3.5.2　Playback screen)

1  Tap [Mode].
The “Mode” screen will be displayed.



2  Tap a desired playback mode to be configured.
When setting to “Transcode”, perform the procedures of step 4 and subsequent.



3  Tap (Back)


⇒ The display returns to the “Playback Setting” screen.



4  Tap [Priority] / [Bit Rate].


⇒ The setting screen will be displayed.



”Priority”screen


”Bit Rate”screen

5  Configure the settings of “Priority” and “Bit Rate”.
Refer to the right side for further information about “Priority” and “Bit Rate”.



6  Tap (Back)

⇒ The display returns to the “Playback Setting” screen.



7  When completed the settings, tap [OK].


⇒ The settings will be applied.
Priority
Select from the following.
Motion
When “Motion” is set, movement of subject is prioritized and the framerate is set higher than the resolution.
Standard (default)
When “Standard” is set, movement of subject and the frame rate are set to standard.
Fineness
When “Fineness” is set, quality of subject is prioritized and the resolution is set higher than the frame rate.
Bit Rate
Select from the following.

2048 kbps/ 1024 kbps/ 768 kbps/ 512 kbps/ 256 kbps
Default: 768 kbps

3.10Operate the 3D dewarp function

The 3D dewarp function is a function that rotates an image, crops an image out and displays in PTZ display by applying the 3D technology of fisheye image of 360-degree camera.
This 3D dewarp function is available on this app when displaying live video from 360-degree camera (image capture mode: fisheye) or recoded video.
[Important]

● The 3D dewarp function is available only with a 360-degree camera (image capture mode: fisheye).


● The 3D dewarp function is not available when displaying videos on a multi display.

3.10.1Switch to the PTZ display

Double tap (or pinch out) a point (center) to be displayed in the PTZ display.

Fisheye display
Double tap


PTZ display

Fisheye display
Pinch out

3.10.2Rotate a fisheye image

Swipe in a desired direction to rotate so as to draw a circle.

Swipe so as to draw a circle

3.10.3Return to the fisheye display from the PTZ display

Double tap the screen. Video will be displayed in the fisheye display while keeping the top and bottom positions.  
When trying to display an area larger than a certain size by pinching in on the screen, video will automatically be displayed in the fisheye display.

PTZ display
Double tap


fisheye display

PTZ display
Pinch out

3.11Use the Security Radar's PTZ Manual Tracking function

By registering the Security Radar in this app, you can use the PTZ Manual Tracking function by tapping.

When you tap on the radar screen, the linked PTZ camera will capture the location you tapped.
When you tap an icon on the radar screen, the PTZ camera will track that object.
[Important]

● When registering Security Radar, set "Device Type" and "Camera Num" as follows.
・Device Type : Camera(Multi-directional)
・Camera Num : Cam.1 *When viewing the built-in camera image
・Camera Num : Cam.2 *When viewing the radar screen
For information on how to register, please refer to "2.2.2　Registration of devices such as cameras and recorders"


● The PTZ Manual Tracking function can only be used on the radar screen.


● For information on how to set up Security Radar, including how to link it with a PTZ camera, please refer to operating instructions of the Security Radar.

3.12Display the dashboard

The dashboard function is a function that can check the person count information including the number of visiting and staying persons with graphs when the extension software is installed on the camera in use.
[Important]

● This function is available only on “independent cameras”.


● To use this function, it is necessary to install the extension software on the camera and configure the required settings (line setting, area setting, etc.).

● Refer to the following about the extension software.


 • The extension software list supported by this app: https://i-pro.com/products_and_solutions/en/surveillance/products/nvrsystem/i-pro-mobile-app


 • Further information such as the extension software setting: https://i-pro.com/products_and_solutions/en/surveillance/documentation-database
There are two types of the person count information that can be checked.
Area count
Line count
The number of persons who stays in the set area can be checked. The average number of persons per minute of the latest 1 hour will be displayed with a line graph.

Vertical axis: Average number of persons (every minute)
Horizontal axis: Acquisition time
The number of persons who passes the set line can be checked. The total number of persons who passed each line on the day will be displayed with a bar graph.

Vertical axis: Total number of persons
Horizontal axis: Line

　

1  Tap (dashboard) at the bottom of this app screen.


⇒ A list of selectable cameras is displayed.



　
2  Tap a camera.

⇒ The “Dashboard” screen of the selected camera will be displayed.



　
3  Tap [Information type].

⇒ The information type selection screen will be displayed.



　
4  Select either of area count or line count.

⇒ The display returns to the “Dashboard” screen.



　
5  Tap [Display Setting].

⇒ The display setting selection screen will be displayed.



In case of area count


In case of line count
　

6  Select an area or a line by which the number of persons is to be checked and tap [OK].


⇒ The person count information of the selected area or line will be displayed with a graph.


3.12.1Magnification display

Magnification of the number of persons shown with the vertical axis can be changed by moving the slide bar at the bottom of the screen.
Available magnification factors: x1/ x4/ x10/ x200/ x500/ Max.

3.12.2Buttons on the title bar


 (Switch between Camera/Dashboard)
Switches between the independent camera live screen and the dashboard screen.
(Update)
The dashboard screen will be updated to the latest.

3.13Display the dashboard (Remote Monitoring)

When cameras are configured to support the dashboard function in Remote Monitoring, the person count information of the area or line for the camera canbe reviewed in graphs.

● For information on the types of cameras and enhancement software that can use the dashboard function in Remote Monitoring, as well as configuration requirements, please refer to the Dashboard section of the following website.
https://i-pro.com/products_and_solutions/en/RemoteMonitoring/en/html/RemoteMonitoring_webguide_en/index.html
In Remote Monitoring, it is possible to specify and check the range (period) of the person count information. There are two types of range specifications.

Latest: Average number of persons per minute of the latest 1 hour (area count) total number of persons in the latest 1 hour (linecount)


Date: Average number of persons per hour of the specified date (area count) total number of persons in the specified date (line count)


The following screens are examples of area count and line count.
Below is an example screen shot of an area count and line count.
Area count
Line count


The legend below the graph shows the correspondence between the graph colors and area names for Areas 1 to 8.
Area names can be set in the camera browser.
The legend below the graph shows the correspondence between the graph color and line name for each of Lines 1 to 8.
Line names can be set in the camera browser.

3.13.1Specify a range of the person count information

Select a camera and display the “Dashboard” screen (3.12　Display the dashboard).

1  Tap [Latest] or [Date].

When [Latest] is tapped
The person count information of the area or line for the latest 1 hour will be displayed with a graph.

When [Date] is tapped

⇒ The date of the current graph will be displayed. Go to step 2.



2  Tap the date.

⇒ The screen to specify date will be displayed.



3  Specify date and then tap [OK].

⇒ The person count information of the area or line for selected date will be displayed with a graph.

3.14Alarm notification function (Linking to Remote Monitoring)

Reception of alarms from cameras and recorders on this app will become available by making the setting relating to alarm notification in advance.
Alarm notifications will appear in a pop-up display on the smartphone/tablet. It is possible to check live video or playback video from the camera on which the alarm occurred by tapping the pop-up display.

Refer to “4.9.2　Set the camera display when you tap the notification pop-up [Notification pop-up action setting]” for further information about how to set the camera image that is displayed when you tap the pop-up display.
[Note]

● In case of Remote Monitoring, the reception of alarms will be available after completing the web service settings (2.2.1　Registration of Remote Monitoring).


● How to operate the content of the pop-up display or the thumbnail image may differ depending on the mobile device in use.


● Depending on the settings of your mobile device, alarm notification pop-ups may be displayed while using this app. For information on how to turn the pop-up display on/off, refer to "Turn notification pop-up display on/off"

3.14.1Alarm information (pop-up display)

The following alarm information will appear in a pop-up display when an alarm notification is received.
[Note]

● The following screen is an example. Depending on the mobile model used, the content of the pop-up display may differ from the actual one.
App name
App name “i-PRO Mobile APP” will be displayed.
Reception date and time
Date and time when each alarm has been received will be displayed.
Device name
Name of the device (camera/recorder) from which the alarm notification is sent will be displayed.
Alarm message
Displays the message of the alarm notification.
Alarm occurrence time and date
Date and time when an alarm is detected with the device (camera/recorder) will be displayed.
Thumbnail image
A thumbnail image will be displayed.
A thumbnail image can also be displayed enlarged/reduced.(3.14.2　Display a thumbnail image enlarged/reduced)

3.14.2Display a thumbnail image enlarged/reduced

When there is a thumbnail image in a pop-up display, the thumbnail image can be displayed enlarged (open)/reduced (close).
[Note]

● How to operate the content of the pop-up display or the thumbnail image may differ depending on the mobile device in use.
It is possible to check live video or playback video from the camera on which the alarm occurred by tapping [pop-up display]. (3.14　Alarm notification function (Linking to Remote Monitoring))

3.14.3Check the alarm notification reception history

A history of up to the latest 100 received alarm notifications can bechecked.


When an alarm notification is received from Remote Monitoring, a notification dot appears on the history icon.


Notification dots can be cleared by viewing the history screen.

1  Tap (History) at the bottom of this app screen.


⇒ The notification history screen will be displayed.



2  A history of up to the latest 100 alarm notifications will be displayed.


20 notifications per page (screen) will be displayed. The page operation on the notification history screen works as follows.

 (update)
The content will be updated to the latest information.
(Go to the top of the page)
Display the latest page (20 lists).
 (Go to the last page)
Display the last page(20 lists).
(Go to the previous page)
Display the previous page (20 lists).
(Go to the next page)
Display the next page (20 lists).

3.14.4Play recorded video from a history of the alarm notifications

Recorded video can be played from the alarm notification history screen by selecting the alarm notifications.

　

1  Tap a desired notification to be displayed.


⇒ The playback screen will be displayed. Refer to “3.5.2　Playback screen” for the playback screen.

3.15Select a camera from the folder selection screen (Linking to Remote Monitoring)

For folders created with Remote Monitoring, live video can be viewed and recorded images can be played with a camera selected from the folder selection screen.
[Important]

● It is necessary to set a folder for this function through web browser in advance. Folders cannot be set through this app.


● The folder name has been designated in web browser.

● For further information about the operating instruction of web browser, refer to "Setting" -> "Folder settings” on our website below.
https://i-pro.com/products_and_solutions/en/RemoteMonitoring/en/html/RemoteMonitoring_webguide_en/index.htm
After registering with Remote Monitoring, displaying the camera list will show a folder selection screen.

Tapping a folder in the list will display the folder's hierarchy.

*The screen is an example.


Tapping  displays the folder selection screen for the folder one level up.
Tapping the parent folder displays the selection screen for that folder.
Cameras located within the folder hierarchy will be displayed in the list.

* The next time you launch the app, the camera list screen for that folder will be displayed automatically.

3.16Select a camera from “Favorites” (Linking to Remote Monitoring)

For favorite groups created with Remote Monitoring, live video can be viewed and recorded video can be played in the cameras of the group by selecting the “Favorite” in this app.
[Important]

● It is necessary to create favorite groups for this function through web browser in advance. It is not possible to create a favorite group in this app.


● The group name has been designated in web browser.

● For further information about the operating instruction of web browser, refer to "User portal screen operation" -> "Favorite settings" on our website below.
https://i-pro.com/products_and_solutions/en/RemoteMonitoring/en/html/RemoteMonitoring_webguide_en/index.html
Select “Favorites” on the camera’s live or playback screen.

　

1  Tap “Camera List”


⇒ The groups registered as favorites will be displayed.



* If the "Camera List" is not displayed and the folder hierarchy is shown, please tap "Favorites" from (Hambuger menu).
For instructions on how to use this feature, please refer to "3.1.1　Camera list screen (Live)".




　
2  Select a group.

⇒ The camera list screen in the group will be displayed.



* The next time you launch the app, the camera list screen for that “Favorites” will be displayed automatically.

3.17Switch Displayed Page in the camera list screen

For folders in Remote Monitoring with forty one (41) or more cameras,the page turning button is displayed on the bottom of the camera list screen.
When this button tapped, the displayed camera will be switched in the list.
[Note]

● Up to one hundred sixty (160) cameras can be displayed for each folder.