1Introduction

This manual explains how to register the Extension Software (hereinafter referred to as this product) with an AI omni-directional network camera (sold separately), the settings required before starting operation, and how to operate it during operation.The camera must be registered before use. Be sure to read the camera's instruction manual when using the camera.
Depending on the camera model used, the display of the camera may differ from that used in this manual.
The settings shown in this manual may differ depending on the camera model used and the i-PRO Configuration Tool (iCT) version.
In this manual, personal computers are referred to as personal computers or PCs.
The “<Control No.: C****>" in this document is the number used to search for the appropriate information in our support website.
Technical information
This product is software for more convenient use of AI omni-directional network cameras (sold separately, hereinafter referred to as camera). The following functions can be selected by installing the product on the camera and registering the release key.
Alarm generated by the [AI-VMD function (AI-VMD)], which automatically determines the detected movement
Counting by [Cross Line Counting function], which counts the number of people across lines
Counting by [Area Counting function], which counts the number of people in the area
Alarm generated by the "[Occupancy Detection function (hereinafter referred to as "Occupancy Detection")] that detects the congestion of people
Counting by [Heat Map function (hereinafter referred to as "Heat Map")] to visualize passage and retention
Use i-PRO Configuration Tool (hereinafter referred to as "iCT") for the setting of the product.

・See the following URLs for iCT.


Click here for more information on iCT

・This product is required for each camera.


・Refer to the following URL for information on the compatible models and software versions of this product.
Equipment compatibility


AI-VMD
The AI technology determines whether the detected motion object is an automobile (four-wheel vehicle) or a person.
The following three modes can be used to detect and generate alarms.
Intruder : When a moving object enters a pre-set area
Loitering : When a moving object stays in the pre-set area for more than a certain period of time.
Cross Line: When a moving object exceeds the preset line in the specified direction
Cross Line Counting
You can count people across lines and provide statistics on the number of people counts.
Area Counting
The number of people detected in the area can be counted to provide statistical information on the number of people counted.
Heat Map
It is possible to count the persons who have passed or stayed within the image angle range of the camera and to provide map information that statistics the number of people counted.
Intruder: An alarm is generated when a moving object enters the set area.
Loitering: Alarm is generated by detecting the accumulation of moving objects in the set area.
Cross Line: The alarm is generated by detecting that the set line has exceeded the specified line.
Mount the cameras for installing the [Ext. software] on the ceiling so that they are horizontal to the ground. It is also recommended that the camera mounted on the ceiling be installed at a height of 2.5 m to 5.0 m to increase the detection accuracy of the subject.
In the following cases, it may be difficult to detect the subject, or it may cause an error, false alarm, or a decrease in the accuracy of the number of people measurement.
The difference in brightness between the background and the subject (the difference in brightness) is small.
Image brightness is low, such as at night.
The subject is out of focus.
The subject is blurred.
The subject moves too fast or too slowly.
The subject is too small or too large.
The subject is white or blackened.
The subject is moving toward or away from the camera at the periphery of the fish-eye image.
Only a part of the subject is hidden in the privacy zone or other subject. (Reference: Only 2/3 or less above the shoulder in the case of a person)
The person lies or falls.
The person is short. (Reference: 120cm or less)
The person has a big baggage. (e.g., pushing the bed, baby stroller, wheelchair)
The person is not walking independently. (e.g. an infant)
Too many subjects. (Guideline: 50 or more)
Multiple subjects intersect.
Light conditions, such as outdoors and windows, are easily changed.
External light such as sunlight and car headlights, and reflection of light such as water pools and glass come in.
Strong external light is inserted to create a subject and other shadows.
Illumination fluctuates when the lamp is turned on or off.
The weather is extremely bad.
Animals and insects are seen.
You see posters and mannequins of people and vehicles.
The camera lens is wet or dirty.
The camera is swinging.
Other precautions are described below.
Set the camera height accurately. By setting the exact value, the signal and measurement performance can be improved.
If there are false detection factors on the screen, such as people or vehicle posters, mannequins, trees, roads where cars frequently travel, or water levels, mask area can be used to reduce false detection.
When there are many subjects on the screen, setting the mask area on the outside of the set area or the area other than the periphery of the line improves signal and measurement performance.
Before setting, be sure to check the operation of the camera after setting the area and line according to the camera installation and expected movement of the subject. In particular, if the installation environment such as illumination changes significantly during daytime and nighttime, check the operation during both hours.
Refer to the following pages for line settings.
3.4 Cross Line Counting
Refer to the following pages for area settings.
3.5 Area Counting setting
The signal and measurement performance may deteriorate for approximately 1 minute after turning on the power, after changing the camera settings, or when the camera image angle changes.
The alarm is repeatedly activated every specified time while the target is on the screen. Thus, e-mails and proprietary alarms are also notified at intervals (see [Alarm deactivation time] on the [Alarm] tabs in the Camera Settings window).
If the processing load of the camera body is high, such as the following settings, it may be difficult to detect the subject, or may cause failure, false alarms, or a decrease in the accuracy of the number measurement.
When the imaging mode is [Fisheye+Double Panorama] [Fisheye+Quad PTZ]
When multiple functions of the camera body such as data encryption and SD Memory Card are operated simultaneously
Depending on your camera, the delivery frame rate is limited by using the AI-VMD /AI count application. Refer to the following URL for details.
Equipment compatibility
When using [Fisheye+Double Panorama] [Fisheye+Quad PTZ] for imaging modes, set the resolution of JPEG(1) or streams(1) to [Fisheye/1280×1280].
The corresponding imaging mode of this product is as follows. Set the camera image mode to one of the following.
Fisheye
Fisheye + Double Panorama
Fisheye + Quad PTZ
Fisheye + Corridor
In no event shall we be liable for any inconvenience, damage, or damage incurred by any of the settings or results of this product.
The function of this product is not to prevent theft, fire, etc. We will not be liable for any accident or damage.
Use this function at the indoor entrance with stable illumination. It is also recommended to use a 5MP camera.
In the following cases, the precision of counting the number of people may be reduced.
The distance from the camera to the point of measurement such as the entrance door is too close or too far. (Recommended distance: 1.0 m or more)
Too many people pass through the measurement point. (Estimate: more than 5,000 passes per hour (2,500 in-store and 2,500 out-of-store)
Accumulation occurs near the measurement point. (e.g., information corners or store shelves near the measurement point stagnate visitors)
Persons who are not subject to measurement pass near the measurement point. (e.g., if you have a camera at the store entrance and want to count the number of people entering/exiting the store, someone crosses the measurement line (without entering/exiting the store).
The person to be measured does not pass over the set line. (e.g., by bending to the left before passing through the line set at the store entrance)