1. Home
  2. Surveillance
  3. Learning and Support
  4. License Registration
  5. WV-ASE231 for Genetec Activation Procedure

WV-ASE231 for Genetec Activation Procedure

Please check your Genetec software version first.
If you have not installed the software or if the version is old, please install ver 5.6/5.7 or later software.
According to below conditions, please follow the procedure

STEP 1. Software installation

Please download the latest plug-in software for Genetec (zip file) from the following download site.

    Download plug-in software for Genetec

Please copy the downloaded zip file to the PC you want to install.
Please install the plug-in software.
* Please refer plug-in installation manuals for more detail.

     Click here for Help file

STEP 2. "Registration Key" issue

"Activation Key No.","Registration ID" and "MPR ID" will be required to issue "Registration Key".

"Activation Key No." and "Registration ID".


1. Please prepare "Activation Key No." and "Registration ID" written on this Activation Key Card.


2. Start up Security Desk. The following window will be displayed. Then click [Face detection search].


3. Click on the area at the top left of the displayed task.


4. Click the "Registration of license" in the version display window.



5. Click the [Proceed to the registration screen] button in the "Descriptions of registration" window.



6. Check MPR-ID.




Please access and login to the following URL "Key Management System" from your PC or Mobile Phone.

[ Important ]
* Key Management System may not be used from some mobile phones.
* Key Management System may not be able to be accessed during server maintenance.
Please create your User ID and password, if it is the first time to access this system.
Please login as a temporary user using following User ID and password written on the web page.


Please register required information and create your account.



Please issue "Registration Key" from "Key Management System".


1. Please login using your User ID and password.
    Click [Issue Registration Key] button.


2. Please select the red frame part from the menu and click [Next step] button.


3. Please input your "MPR ID" ,"Installation Site Information" and click [Next step] button.


4. Please input "Activation Key No." and "Registration ID." Click [End of enter(Go to next step)] button.


5. Please click the [Issue] button.
    Then "Registration Key" will be issued on the screen and sent to your e-mail address.

[ Important ]

  • Please make sure the combination of "Activation Key No." and "MAC Address" is correct when obtaining "License Key".
       Because once you issued "Registration Key", you cannot issue new one from the same "Activation Key No."


  • Depending on the configuration of your machine, e-mail may not be able to be viewed correctly.
  • If you have any questions, please refer to FAQ on the web site or contact us.
  • We recommend keeping "License Key" together with this card for future support.


STEP 3. Product activation

Register the license of Face Matching Plug-in in Security Desk.


1. Enter the license in the "Registration of license" window, and then click the [Registration] button.


2. When the registration complete window is displayed, click the [Close] button.




  • If the wrong license number is entered, an error message window will be displayed. Close the error message window, and then re-enter the correct license number.