18.2 Upgrade the firmware [Upgrade]
Click the [Upgrade] tab of the “Maintenance” page. (→9.1 How to display the setup menu, 9.2 How to operate the setup menu)
The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade.
[Model no.], [MAC address], [Serial no.], [Firmware version], [IP address(IPv6)], [Viewer software installation counter], [Time past from the date of manufacture]
Information of each item will be displayed.
1.
Contact the dealer and download the latest firmware onto a PC.
IMPORTANT
•
A blank (space) cannot be used for the name of the directory where the downloaded firmware to be saved.
2.
Click the [Browse...] button and designate the downloaded firmware.
Note
•
The latest firmware upgrade is posted on our website.
–
When using the camera in Japan
http://panasonic.biz/security/support/
–
When using the camera outside of Japan
http://security.panasonic.com/pss/security/support/
•
To view the website, it is necessary to be connected to the internet.
3.
Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade.
Default: Do not reset the settings to the default after the upgrade.
Note
•
Note that the settings cannot be restored after an initialization is operated.
4.
Click the [Execute] button.
→
The confirmation window will be displayed.
IMPORTANT
•
After completing the upgrade, delete temporary internet files. (→Section 21 Troubleshooting)
•
Upgrade the firmware using a PC in the same subnet as the unit.
•
Follow the instructions from the dealer when upgrading the firmware.
•
When upgrading the application software, use the designated file (extension: img) for the firmware upgrade.
The name of the firmware to be used for the upgrade should be “model name (Use small letters. “WV-” is not required.)_xxxxx.img”.
* (“xxxxx” indicates the version of the firmware.)
•
Do not turn off the power of the camera during the upgrade process.
•
Do not perform any operation during upgrading and wait until it completes.
•
The following network settings will not be reset when upgrading the firmware after selecting “Reset the settings to the default after completing the upgrade. (Except the network settings)”.
Primary server address and secondary server address DNS settings for IPv4, primary DNS server address and secondary DNS server address settings for IPv6, On/Off for DHCP, IP address, subnet mask, default gateway, HTTP port, HTTPS port, connection protocol (HTTP/HTTPS), CRT key, server certificate, UPnP setting, line speed, bandwidth control (bit rate), time & date
•
The viewer software used on each PC should be licensed individually. Refer to your dealer for the software licensing.