Note on playing back H.265 video on SD memory card
Last update: January, 2019
The H.265 images on SD memory card may not be played back on Windows 10 after the Windows 10 Fall Creators Update(Version 1709 / RS3).
In this case, refer to the following procedures and confirm if "HEVC codec" is installed on your PC using "Movies & TV" tool.
1. Copy the file recorded in H.265 format to the computer.
Right-click on the file and select "Open with" -> "Movies & TV" to open the tool
![](/products_and_solutions/sites/default/files/styles/webp/public/2023-03/playback.png.webp?itok=oAwy9mhw)
2. Depending on the presence or absence of "HEVC codec", the screen may differ as follows.
When HEVC codec is installed ![]() |
When HEVC codec is NOT installed ![]() |