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Reaching peak efficiency with digital evidence management

Americas

Genetec Police Vehicle
Client
The New Brighton Department of Public Safety
Region
Americas
Location
Minnesota
Solution category
  • City Surveillance

The Company

The New Brighton Department of Public Safety is a suburb bordering the Twin Cities of Minneapolis–Saint Paul in Minnesota, United States. Being so close to the two largest cities in Minnesota, New Brighton offers its 24,000 residents a blended urban-suburban feel. The century-old city is also a nature lovers’ hub with over 13 parks, an executive golf course, and the beautiful Rice Creek at its northern border. To protect this family-friendly suburb, the New Brighton Department of Public Safety (DPS) works diligently to keep its city and residents safe.

The Challenge

Over time, digital evidence storage requirements were growing, and data sharing was complicated and time-consuming. In addition to RMS data and mobile video evidence, investigators collected mobile phone footage, doorbell video, audio recordings, and more. Records staff also received about 1,000 digital media requests per year. To respond to these requests, they spent hours transferring media to DVDs. Handling investigations and managing data storage and dissemination was using a lot of their resources.  

The Solution

Simple evidence collection

Investigators can share a QR code or email a request link to evidence holders. Recipients can then easily and securely share video from their doorbell cameras, video systems, or mobile phones.

Smoother investigations

Finding evidence is as simple as entering the case number in Genetec Clearance™. Officers can also use a map view or input search parameters such as date, time, types of files, GPS coordinates, and much more. 

Faster data dissemination

Using Clearance, New Brighton DPS created user groups for both county and city attorneys with specific user permissions. Now, they can handle their own disclosures and share evidence with public defenders.

Secure evidence management

“Our data security and privacy are strong with Genetec Clearance. All of our data is stored in the cloud and protected by built-in cybersecurity features,” said Hamdorf.

 

This case study was written and provided by i-PRO partner, Genetec™. Read the original here.