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How to connect a Wi-Fi USB adapter - Camera group#1

Applicable models

WV-X8570N / WV-S8530N / WV-X8571N / WV-S8531N

 

Overview

  1. Preparation
  2. Notes on tablet and smartphone use
  3. Configuration procedure
  4. Tested Wi-Fi USB adapter
  5. Tested tablet terminals and smartphones
  6. Troubleshooting

     

1. Preparation

 

2. Notes on tablet and smartphone use

2-1. Web browser

  • Recommended browser - Google Chrome. *Download available at [Apple store] or [Google play].
  • Tip when installing multiple cameras - Bookmark the camera IP address http://192.168.12.10 on the browser before accessing the camera. 

2-2. Wi-Fi connection

  • Place the tablet or smartphone within 10 meters from the camera.
  • A Wi-Fi connection can be affected by the weather and installation condition.  Check the signal strength with Wi-Fi icon on your tablet or smartphone before accessing the camera.

 

3. Configuration procedure

For the details on camera installation procedure, refer to Installation Guide*. 
*Download available at Documentation Database.

3-1. Install the camera and turn on the power.  Then, attach a Wi-Fi USB adapter to the camera body.

3-2. Enable Wi-Fi connection on the tablet or smartphone, and enter the following SSID and Password to connect with the Wi-Fi USB adapter.

  • SSID: "product number_serial number"  (e.g. WV-X8570N_VAxxxxxx) 
  • Password: "cam _serial number" (e.g. cam_VAxxxxxx)

 

3-3. Open a Google Chrome browser on the tablet or smartphone, and access http://192.168.12.10 on the browser.

  • Try http://10.0.0.10 when the above access fails.

 

3-4. Confirm that the initial setting screen is displayed on the browser as follows.

 

 

4. Tested Wi-Fi USB adapter

Manufacture name Model number Remarks
TP-Link Technologies Co., Ltd. TL-WN823N V2  
TP-Link Technologies Co., Ltd. Arche T3U  
Netgear AC600  

The guaranteed operating temperature range of Wi-Fi USB adapter: 
The guaranteed temperature range of Wi-Fi USB adapter is 0˚C to 40˚C (32˚F to 104˚F). This range is narrower than that of applicable i-PRO cameras. If you use Wi-Fi USB adapter outside this guaranteed range, Wi-Fi connection may fail or the camera image may not be displayed wirelessly. In this case, use a LAN cable to access the camera as is the case in normal operation.

 

5. Tested tablets and smartphones

We verified the wireless connection between the following tablets / smartphones and applicable i-PRO cameras under our test environment. Note that performance may differ depending on your PC or OS environment. (As of June, 2018)

Manufacture name Product name Model number OS version
SAMSUNG Galaxy S7 edge SM-G935FD Android 6.0.1
SAMSUNG Galaxy S8 SC-02J Android 7.0
SAMSUNG Galaxy J7 Prime SM-G610Y Android 6.0.1
SAMSUNG Galaxy Feel SC-04J Android 7.0
SAMSUNG Galaxy Note8 SC-01K Android 7.1.1
HUAWEI Mate 10 Pro BLA-L29 Android 8.0.0
HUAWEI P10 VTR-L29 Android 7.0
HUAWEI Mate 9 MHA-L29 Android 7.0
HUAWEI P9 EVA-L09 Android 6.0
HUAWEI P9 lite VNS-L22 Android 6.0
Apple     iPhone 6 MG472J/A iOS 11.2.2(15C202)
Apple     iPhone 6 Plus MGA92J/A iOS 11.3(15E216)
Apple     iPhone 6s MKQM2J/A iOS 10.2.1(14D27)
Apple     iPhone 6s Plus MKU52J/A iOS 9.3.5(13G36)
Apple     iPhone SE MLXN2J/A iOS 11.2.2(15C202)
Apple     iPhone 7 MNCE2J/A iOS 10.3.1(14E304)
Apple     iPhone 7 Plus MNRD2J/A iOS 10.3.2(14F89)
Apple     iPhone 8 MQ782J/A iOS 11.0.3(15A432)
Apple     iPhone 8 Plus MQ9K2J/A iOS 11.3.1(15E302)
Apple     iPhone X MQAX2J/A iOS 11.2.6(15D100)
Apple     iPad (5th Generation) MP1L2J/A iOS 11.2.2(15C202)
Apple     iPad Air 2 (6th Generation) MH1C2J/A iOS 11.3.1(15E302)
Apple     iPad Pro MLYUJ2/A iOS 9.3.5(13G36)

 

6. Troubleshooting

6-1. Unstable image display

Try the following countermeasures:

  • Check the signal strength and move the tablet or smartphone closer to the camera 
  • Close and restart the browser 
  • Clear the cache on the browser
  • Turn off and restart the Wi-Fi connection

 

6-2.   Wi-Fi connection failure

Try the following countermeasures:

  • Try another tablet or smartphone
  • Remove the Wi-Fi USB adapter from the camera body and connect it again after a while
  • Try another Wi-Fi USB adapter

If the above countermeasures do not work, your camera is not recognizing the Wi-Fi USB adapter.
-> Check the followings:

  • Confirm if the Wi-Fi USB adapter is a tested model
  • Update camera firmware to the latest version*

*Firmware download available at Documentation Database.