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Product Tips

This page provides the product tips to help you with effectively using i-PRO products.

Overview

  1. Common
  2. Browser/OS Support
  3. Network Camera / Encoder
  4. Network Recorder
  5. ASM Client Software
  6. Intelligent Analytics
  7. SD Memory Card
  8. Coaxial LAN Converter

Common

Title Description
Countermeasure for Lightning Surge【C0121】  This document provides the information of:

1. Mechanism of lightning surge
2. Camera grounding
3. Surge protector
4. Notes on wiring and grounding

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Browser/OS Support

▼Common  / ▼Camera  / ▼Recorder

Common

Title Description
How to access cameras and recorders in Microsoft Edge IE mode on Windows 10 PC  Information on how to access cameras and recorders, how to enable Microsoft Edge IE mode, and WV-ASM300 browser support, after the support for Internet Explorer ends.
i-PRO Network Camera browser support after the support for Internet Explorer ends  Information on i-PRO Network Camera browser support after the support for Internet Explorer (IE) ends in June, 2022.
Verification information with Windows 11  Verification results with Windows 11 Home and Windows 11 Pro under our environment:
Verification information with Internet Explorer 11 on Windows 10 (32bit/64bit)【C0104】   Compatible products are listed
How to switch out of S mode in Windows 10 Explanation of Windows 10's S mode and its restrictions, and procedure of switching out of Windows 10 in S mode. 

Camera

Title Description
Verification of camera performance with Google Chrome, Firefox, and Microsoft Edge【C0132】   Performance verification results of the cameras which do not support Internet Explorer.
Verification results with browsers other than Internet Explorer (IE)【C0122】 Camera performance verification with Chrome, Firefox and Microsoft Edge for cameras

Recorder

Title Description
Verification results with browsers other than Internet Explorer (IE) Applicable models: WJ-NX400K(/G), WJ-NX300K(/G), WJ-NX200K(/G), WJ-NX100

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Network Camera / Encoder

▼Common  /  ▼Box/Bullet camera  /  ▼PTZ camera  /  ▼Multi-sensor camera  /  ▼360-degree fisheye camera  /  ▼i-PRO mini camera  /  
▼Encoder  /  ▼Bracket

Common

Title Description
Information on the number of access users for i-PRO Extreme series cameras  Information on the number of concurrent access users based on our verification result.
Information about Rated Power Consumption and Power Consumption (at video streaming only)【C0106】 The list of maximum power consumption values of camera products under the defined conditions such as resolutions, disabling heaters and IR LEDs, etc.
Simple manual for Image adjust Explanation of the setting items and their effect on image quality
WV-U Series Cameras - "Intelligent Auto" performance when capturing moving subjects The recommended light levels for “Intelligent Auto” of WV-U Series cameras to work effectively when capturing moving subjects.
Different performances of zoom functions【C0124】 Difference of Optical Zoom, Extra Optical Zoom and Digital Zoom
Information on switching images between color and black/white【C0314】 How to change the image from "color" to "b/w" image by specifying the time using the schedule function in this document
i-PRO Network Camera Link Layer Discovery Protocol (LLDP) Support   This document provides the information of LLDP support including Fabric Attach on i-PRO Network Camera.
Using Tablet Terminals How to use tablet terminal for EXTREME cameras
Use of hardware acceleration on PC【C0313】 Tips for the way to display at beyond 5MP cameras
Repainting Instruction  Instructions and precautions when repainting purchased i-PRO cameras.
Product Warranty After Repainting Purchased i-PRO Products  -

Box/Bullet camera

Title Description
Installation method for rotating the sunshade【C0131】 How to rotate the sunshade of the following cameras to capture the images in vertical layout: WV-S1536LN , WV-S1536L , WV-S1536LTN

PTZ camera

Title Description
Notes on camera installation in cold climates This document provides notes on camera installation in cold climates for the following cameras: WV-X6533LN / WV-S6532LN
Notes to use WV-SUD638 in cold climates Guidance for removal of snow regularly and use of AC power supply with the information of the operation temperatures by power source types 
How the internal wiring【C0506】 Video clip to show the procedure to lay the cables in WV-X65F1/WV-S25F1
Caution: Supplying power by both PoE and 24V AC Camera might not work normally because the power source of camera might change from AC24V to PoE after the brake and recovery of AC24V.
Stream transmission of PTZ cameras【C0309】 The procedure to improve the symptom of PTZ cameras that the image refresh on the web browser is slow or the image is intermittently displayed.

Multi-sensor camera

Title Description
About inclination (YAW) angle adjustment method (WV-X8570N/S8530N)【C0115】  -
Inclination (YAW) angle adjustment method in multi-sensor cameras WV-X8571N / WV-S8531N    -
“Easy Installation” function in multi-sensor cameras WV-X8571N and WV-S8531N【C0129】  Information about the "Easy Installation" function in the following multi-sensor cameras: WV-X8571N /WV-S8531N.

360-degree fisheye camera

Title Description
360-degree fisheye camera installation for double panorama【C0126】 Points to note when installing the below 360-degree Fisheye Network Camera as a replacement for a conventional 360-degree Fisheye model.
Applicable models: WV-X4173, WV-S4151, WV-S4551L(M), WV-X4172, WV-X4573L(M), WV-S4156, WV-S4556L(M), WV-S4176, and WV-S4576L(M)

i-PRO mini camera

Title Description
i-PRO mini installation using a locally procured bracket【C0138】 This article provides the required specifications of a locally procured bracket for installing i-PRO mini camera
USB power adapter and power cable requirements for i-PRO mini camera This article provides the required specifications of a USB power adapter and a USB power cable for i-PRO mini camera.
How black objects appear on an i-PRO mini camera image This article shows the sample images of how black objects appear depending on the lighting

Encoder

Title Description
RS-485 control command Usage of RS-485 command for CCTV cameras with WJ-GXE100 and WJ-GXE500. 
Command table file download:
Velocity resolution: 16 / Velocity resolution: 2

Bracket

Title Description
Installation method for WV-QCL100-W / WV-QCL101-W (Ceiling Mount Bracket)【C0508】 Camera installation method and points to note when using: 
- 2 pcs of WV-QCL100-W(QCL101-W) for installation
- 1 pc of WV-QCL100-W(WV-QCL101-W) and 1 pc of locally procured bracket for installation
Mounting dimensions of pole mount and corner mount brackets【C0502】【C0507】  The mounting dimensions of the following brackets.
Pole mount brackets: WV-Q182, WV-Q188, WV-QPL500-W, and WV-QPL500-B
Corner mount brackets: WV-Q183, WV-Q189, and WV-QCN500-W
Verification information with Optional Bracket for i-PRO cameras【C0112】  Information about fittings and the required dimensions when installing dome camera types

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Network Recorder

Title Description
How to register ACTi encoder on i-PRO recorder   How to register ACTi encoder on i-PRO recorder, and the comparison between ACTi encoder and GXE500
Change of digital certificate   Information on digital certificate change in i-PRO network cameras and recorders, and troubleshooting
Library file for ND Viewer Download Link to library file for compensation and conversion of fish-eye images. Please place "ImageCorrection.dll" into the "bin" folder that is under the folder of "ND_Viewer.exe" is placed or "System32" folder (or "SysWOW64" folder, depends on OS) if fish-eye image cannot be viewed.

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ASM Client Software

Title Description
WV-ASM300 screen display issue on Windows 10 version 1903 Instruction to avoid an issue that Windows 10 1903 may not display some setting screens of WV-ASM300 correctly.

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Intelligent Analytics

Title Description
Appropriate object size for each AI analytics in Grid display【C0320】   Information on the recommended object size for each AI analytics
Installation Conditions for Extension Software WV-SAE303W Description of installation conditions for using the Extension Software WV-SAE303W
Restrictions when installing i-PRO Active Guard and WV-ASM300 on the same PC This document provides the restrictions and requirements applied when installing i-PRO Active Guard and WV-ASM300 on the same PC.

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SD Memory Card

Title Description
Restriction on use of i-PRO SD Memory Card【C0134】  Information about restriction on use of the following i-PRO SD Memory Card: WV-SDA032G / WV-SDA064G / WV-SDA128G / WV-SDA256G / WV-SDA512G / WV-SDBD32G / WV-SDB064G / WV-SDB128G / WV-SDB256G
Recording Hours on SD memory Card in H.264/H.265【C0307】  The list of estimated recording hours of the SD memory for the camera products
Estimated storable number of JPEG images onto SD Memory Card【C0306】  The list of estimated storable number of JPEG images on to SD memory cards by image size and image quality
Replacement cycle (guideline) SD memory card for business use in the case of continuous JPEG writing【C0117】   Guideline for replacement cycle of  SD memory cards in continuous JPEG writing with camera products.
Replacement cycle (guideline) SD memory card for business use in the case of continuous H.264/H.265 writing【C0117】  Guideline for replacement cycle of  SD memory cards in continuous H.264/H.265 recording with camera products

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Coaxial LAN Converter

Title Description
Recommended Bit Rate Settings for Cameras Recommended settings: 20 Mbps or less (1 channel),32 Mbps or less (4 channels in total) / Applicable models: WJ-PC200, WJ-PR201, WJ-PR204
Connection Patterns and Precautions Connection patterns, power types and the maximum cable length of each pattern
Applicable models: WJ-PC200, WJ-PR201, WJ-PR204
Cameras Recommended by Panasonic Restrictions due to PoE Power Consumption of Panasonic Security Cameras
Applicable models: WJ-PC200, WJ-PR201, WJ-PR204
About the COAXIAL Indicator of WJ-PR204 How to read the status with the "COAXIAL" indicator
Applicable models: WJ-PR201, WJ-PR204
About Coaxial Cables Information of recommended coaxial cables
Applicable models: WJ-PC200, WJ-PR201, WJ-PR204
Frequently Asked Questions Frequently Asked Questions
Applicable models: WJ-PC200, WJ-PR201, WJ-PR204
Precautions for Installing Lightning Arresters When a lightning arrester is connected to the coaxial cable, it may affect the transmission quality.
Applicable models: WJ-PC200, WJ-PR201, WJ-PR204
About Manual Pairing on Coaxial-LAN Converter Description of Manual Pairing which has been added on the firmware version 1.031fM for the Coaxial-LAN Converter
Applicable models: WJ-PR201, WJ-PR204

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